Infra Program Manager

Tata Consultancy Services; Seattle (WA); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Comprehensive Medical Coverage

Parental Leaves

Auto & Home Insurance

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

Job summary

Tata Consultancy Services is seeking an Infra Program Manager to structure, coordinate, govern, and oversee the Workforce Technology & Services Super Department's role in various initiatives. The role includes strategic planning, status reporting, issue/risk tracking, leading meetings, and escalating as needed.

Responsibilities include governance across projects, demand planning, and effective multi-project oversight, with strong emphasis on PMO standards and stakeholder communication.

Qualifications

• 8+ years of program or project management experience.
• Experience creating program/project structure.
• Experience managing IT security projects.
• Ability to indirectly manage virtual team members from diverse backgrounds.
• Strong problem-solving skills.
• Ability to multi-task across multiple projects.
• Excellent written and verbal communication and reporting.
• Understanding of PMO governance standards.
• Ability to translate high-level governance into actionable steps.
• Attention to detail and organizational skills.
• Independent and self-motivated, but a team player.
• Assertive and proactive.
• Effective cross-functional stakeholder management with clear communication.

Responsibilities

• Assist Program and Project Managers with governance across multiple projects.
• Oversee demand planning and governance, prioritizing work and resources.
• Manage regular reporting including highlights of accomplishments, risks/issues, dependencies.
• Coordinate with other department leads to align activities within the larger program.
• Manage JIRA Kanban boards and monthly team retrospectives.
• Create program status reports.

Skills

8+ years PM experience

Program structure design

IT security project experience

Virtual team leadership

Problem solving

Multi-project management

Communication skills

Reporting skills

PMO governance

Execution focus

Detail-oriented

Independent + team player

Assertive and proactive

Stakeholder management

Tools

JIRA

MS Project

MS Office

Job description

Job Description

Infra Program Manager

The candidate will structure, coordinate, govern, manage and provide oversight for the Workforce Technology & Services Super Department's role in various project initiatives. This will entail strategic planning, status reporting, issue/risk/dependency tracking, leading meetings, and providing management escalations as necessary.

The Daily Activities Include

• Assist Program and Project Managers with governance across multiple projects
• Oversee programs demand planning and governance, prioritizing work and focusing resources or critical change activities.
• Manage regular reporting - Highlight key accomplishments, risks/issues, dependencies, within assigned programs and to elevate or coordinate as needed
• Oversee and work with other department levels leads to ensure dependent activities are understood and coordinated within the larger program activities.
• Manage JIRA Kanban boards and monthly team retrospectives
• Create program status reports

Skills Required

• At least 8-year Program/project management experience
• Experience creating program/project structure
• Experience managing IT security projects
• Ability to indirectly manage virtual team members from a diverse cultural background
• Strong and proven problem-solving skills
• Ability to multi-task and manage several projects concurrently
• Excellent communication and interpersonal skills
• Excellent written/reporting skills
• A sound background and adherence to business processes and procedures
• Good MS Office (Word, PowerPoint, Visio, Excel) skills
• MS Project knowledge
• Ability to work with all levels of management
• Candidates must have good attention to detail and good organizational skills
• Must have the ability to work independently and be self-motivated as well as being a team player
• Assertive/confident
• Proactive
• Understands and applies PMO / governance standards effectively
• Translates high level governance requirements into actionable steps
• Contributes reliably to reviews, checkpoints, and audit ready deliverables
• Outcome focused with strong accountability for delivery
• Balances speed, quality, and practicality
• Follows through consistently on commitments and actions

Skills Desired

• PMP certified
• Understanding of ITIL
• Agile Experience
• Strong program and delivery management across multiple concurrent workstreams; sound understanding of PMO governance, controls, and executive level reporting; the ability to translate ambiguous or complex initiatives into clear plans, milestones, and actions; effective cross functional stakeholder management with clear, concise communication; proactive identification and management of risks, dependencies, and issues; structured, analytical thinking with attention to detail; and an execution focused mindset that balances pace, quality, and accountability while driving outcomes with minimal oversight.

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range- $95,000-$120,000 a year