Information Technology Technician

University of New Hampshire; Durham (NH); On-site; USD 31,698 - 52,390; Full time

Job summary

The University of New Hampshire in Durham seeks a structured cabling technician to install, test, and maintain copper and fiber networks across campus facilities. You will manage termination, labeling, and documentation to ensure reliable data, voice, and video transmission.

Working with campus project teams you will install equipment, perform certifications with OTDRs and power meters, and ensure compliance with TIA/EIA and ISO standards while keeping accurate records and schedules.

Qualifications

• High school diploma or equivalent; additional certifications in structured cabling are desirable.
• Knowledge of standards such as TIA/EIA-568, ANSI/TIA-942 or ISO/IEC 11801.
• Proficiency in cable termination techniques for copper and fiber optics, including RJ-45, LC, SC, ST, MPO.
• Experience with cable testing and certification tools such as cable analyzers, OTDRs, and power meters.
• Familiarity with network equipment such as switches, routers, VOIP phones, and patch panels.
• Ability to read and interpret technical drawings, diagrams, and schematics.
• Strong troubleshooting and problem-solving skills.
• Excellent organizational and time management skills.
• Good communication and teamwork abilities.

Responsibilities

• Plan, install, terminate, and test copper and fiber cabling systems including patch panels.
• Mount, rack, and connect network equipment, ensuring proper cable management.
• Conduct cable testing and certification using specialized equipment and test results.
• Diagnose and resolve connectivity issues; perform regular maintenance and inspections.
• Maintain accurate records of installations, configurations, and test results.
• Provide detailed reports and recommendations for improvements.
• Collaborate with facilities and network engineers to plan cabling projects.

Skills

Strong troubleshooting

Time management

Teamwork

Reading schematics

Education

High school diploma or equivalent

Tools

Crimpers

Punch-down tools

Cable testers

OTDRs

Fusion splicers

Power meters

RJ-45 connectors

LC connectors

SC connectors

MPO connectors

Job description

Structured cabling technicians are responsible for installing, maintaining, and troubleshooting structured cabling systems within various environments, such as campus buildings, data centers, or telecommunications facilities. The primary role of a structured cabling technician is to ensure that all cabling infrastructure is properly designed, implemented, and tested to support the efficient and reliable transmission of data, voice, and video signals.

Job Duties

• Plan, install, terminate, and test copper and fiber optic cabling systems, including horizontal cabling, backbone cabling, and patch panels.
• Follow industry standards and best practices for cable routing, dressing, and labeling.
• Use appropriate tools and equipment for cable termination, such as crimpers, punch-down tools, copper cable testers, fusion splicers, and OTDRs.

Network Equipment Installation

• Mount, rack, and connect network equipment, such as switches, routers, wireless access points and VOIP phones, ensuring proper cable management and organization.
• Coordinate with other technicians or network engineers for equipment placement and installation.

Cable Testing And Certification

• Conduct cable testing and certification using specialized equipment, such as cable testers, cable analyzers, and optical power meters.
• Verify cable performance parameters, including attenuation, impedance, crosstalk, and signal quality.
• Identify and troubleshoot any cable-related issues to ensure compliance with industry standards.

Troubleshooting And Maintenance

• Diagnose and resolve connectivity issues, signal loss, or other problems related to structured cabling systems.
• Perform regular maintenance and inspections to ensure the integrity and reliability of the cabling infrastructure.
• Replace faulty or damaged cables, connectors, or equipment as needed.

Documentation And Reporting

• Maintain accurate records of cable installations, configurations, and test results.
• Create and update technical documentation, including diagrams, schematics, and as-built drawings.
• Maintain physical port inventory with location and port specific information in department database.
• Provide detailed reports on completed work, including recommendations for improvements or upgrades.

Compliance And Safety

• Adhere to safety guidelines and regulations while working with power tools, ladders, and other equipment.
• Ensure compliance with industry standards, such as TIA/EIA, ANSI/TIA, or ISO/IEC.
• Stay updated on industry trends, emerging technologies, and advancements in structured cabling systems.

Team Collaboration

• Collaborate with USNH Facilities project managers, network engineers, electricians, and other team members to plan and execute cabling projects.
• Coordinate with contractors and vendors for material procurement, delivery, and installation schedules.
• Communicate effectively and provide technical guidance or support to other team members as required.

Requirements

• High school diploma or equivalent; additional certifications or technical training in structured cabling are desirable.
• Knowledge of industry standards and best practices for structured cabling systems, such as TIA/EIA-568, ANSI/TIA-942, or ISO/IEC 11801.
• Proficiency in cable termination techniques for copper and fiber optic cables, including RJ-45, LC, SC, ST, and MPO connectors.
• Experience with cable testing and certification tools, such as cable analyzers, OTDRs, and power meters.
• Familiarity with network equipment, such as switches, routers, VOIP phones, Wireless AP's (WAP) and patch panels.
• Ability to read and interpret technical drawings, diagrams, and schematics.
• Strong troubleshooting and problem-solving skills for identifying and resolving cable-related issues.
• Excellent organizational and time management skills to handle multiple projects and tasks simultaneously.
• Good communication and teamwork abilities to collaborate effectively with other team members and stakeholders.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Compensation Pay Range

$23.01 - $38.03

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location

Durham