Information Technology Technical Associate - Student Financial Aid (CS25-232)

Southern Illinois University Edwardsville; Edwardsville (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Southern Illinois University Edwardsville is seeking an Information Technology Technical Associate to support the financial aid office. This position involves assisting with data analysis, reporting, and providing technical support, contributing to the effective administration of financial aid and student retention efforts.

Benefits

Medical, dental, and vision insurance

University tuition waivers

Life insurance

SURS retirement plan

Supplemental retirement savings plans

Paid vacation and sick leave accrual

Generous holiday schedule

Employee Assistance Program

Flexible Spending Account Program

Qualifications

• Two years of hands-on development experience in SQL and/or Oracle.
• Experience with business intelligence tools for data analysis.
• Experience working on large IT projects.

Responsibilities

• Collaborate to create reports using SQL, Argos, and Power BI.
• Handle daily file transfers and batch posting of awards.
• Provide technical assistance for software and office equipment.

Skills

Data Analysis

Technical Support

SQL

Reporting

Problem Solving

Education

Bachelor’s Degree in Information Technology

Tools

Power BI

SQL

Job description

Information Technology Technical Associate - Student Financial Aid (CS25-232)

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Information Technology Technical Associate - Student Financial Aid (CS25-232)

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Overview

Are you ready to play a crucial role in supporting the financial aid office by assisting with data analysis, reporting, and technical support?

Description

Overview

Are you ready to play a crucial role in supporting the financial aid office by assisting with data analysis, reporting, and technical support?

The Department of Student Financial Aid at Southern Illinois University Edwardsville (SIUE) is seeking a dedicated and detail-oriented Information Technology Technical Associate (ITTA) to join our team to directly contribute to the effective administration of financial aid and student retention efforts.

SIUE is a nationally recognized university that provides students with a high-quality education that powerfully transforms the lives of all individuals who seek something greater. Situated on 2,660 acres of beautiful woodland atop the bluffs overlooking the natural beauty of the Mississippi River’s rich bottom land and only a short drive from downtown St. Louis, the SIUE campus is home to a diverse student body of more than 12,500.

What You Will Do

• Reporting and Data Analysis: Collaborate with the existing ITTA to create and refine reports using SQL, Argos, and Power BI tools.
• Daily Operations: Handle daily file transfers, duplicate ID reconciliation, batch posting of awards, and generation of SAP reports.
• Backlog Management: Assist in alleviating the current ITTA’s backlog of duties, enabling a more efficient data collection process for informed decision-making regarding aid administration and student retention.
• Program Support: Support the financial aid office in meeting the demands of federal campus-based programs and coordinating with other federal and state financial aid programs.
• Technical Assistance: Provide support for technical issues related to software and office equipment. Test and implement newly released software patches.
• Compliance and Reporting: Facilitate the transfer of financial aid materials to and from the Department of Education, ensuring compliance with federal and state regulations.
• Communication: Interact with key campus administrators to streamline financial aid processes while adhering to federal and state regulations, as well as university policies.
• Documentation and Problem Solving: Maintain comprehensive documentation, perform detailed data analysis, and solve technical issues as they arise.
  
  

Minimum Acceptable Qualifications

• Any combination totaling six years from the following categories:
• progressively more responsible work experience in IT-related profession
• college course work with a concentration in Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:
• 30 semester hours equals one (1) year (12 months)
• Associate’s Degree (60 semester hours) equals eighteen months (18 months)
• 90 semester hours equals two (2) years (24 months)
• Bachelor’s Degree (120 semester hours) equals three (3) years (36 months)
  
  

Required: Two years of hands on development experience in SQL and/or Oracle platforms. The ability to utilize business intelligence tools to provide data analysis for functional teams and customers. Must have experience working through, design, build, testing and implementing large IT projects. Experience in identifying system needs, preparing system requirements, evaluating vendor software, preparing systems related documentation and training end user staff.

The Ideal Candidate Will Have

2 years of direct Financial Aid experience working in a University Financial Aid office

5 years of SQL development experience

What We Offer

Monday-Friday (8:00-4:30) (37.5 Hours per week)

Benefits

SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including:

• Medical, dental, and vision insurance
• University tuition waivers (full-time receive 100% waiver of tuition)
• Life insurance
• SURS retirement plan
• Supplemental retirement savings plans
• Paid vacation and sick leave accrual
• Generous holiday schedule/paid holidays
• WorkLife programs
• Employee Assistance Program (mental health and wellness)
• Employee discounts (local and national retailers)
• Flexible Spending Account Program
  
  

Supplemental Information

Civil Service Information: Civil Service Application - FAQs

Application Instructions: How to Apply - Step by Step

Illinois Residency Requirement: Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver’s License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

Classification: State Universities Civil Service System Classification Number: 5031 – SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at: https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Veterans: Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

Pre-Employment Screening: External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.

Work Authorization Information: This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

Accommodation: If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at: [e-mail]

EEO Statement

Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees, applicants for employment and students on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, or veteran’s status.

We value your interest and look forward to reviewing your application. For questions or more information, please email [e-mail] .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Higher Education

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