Information Technology & Systems Administrator
Cygnus Manufacturing Company
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Job summary
Cygnus Manufacturing Company in Saxonburg, PA is seeking an Information Technology and Systems Administrator to oversee IT infrastructure, support staff, and ERP systems. The role spans cybersecurity, networking, servers, software, and data analytics to drive efficiency and cost savings.
You will partner with management and external vendors while maintaining documentation, implementing standards, and ensuring robust IT operations in a small to midsize manufacturing setting.
Qualifications
- Bachelor's degree in a relevant field or equivalent experience.
- 3–5 years of related IT experience preferred.
Responsibilities
- Manage and maintain IT infrastructure across PCs, servers, networks, software, and phone systems.
- Administer cybersecurity systems and enforce security policies.
- Provide on-site technical support and troubleshoot hardware, software, server, and network issues.
- Manage backups, data recovery, updates, patches, and installations.
- Administer and support Made2Manage ERP and SQL Server environments.
- Assist departments with data extraction and reporting using SQL Server and Crystal Reports.
- Coordinate with vendors and service providers.
Skills
Education
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Job description
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Administration Full Time Salary Cygnus Manufacturing Company, Saxonburg, PA, US
Since 1963,Cygnus Manufacturing Company has been a family-oriented employer committed to providing a positive work environment, work-life balance, and opportunities for long-term growth. Located in Saxonburg, PA, we're proud to offer a modern workplace where employees can build rewarding careers.
As anInformation Technology and Systems Administrator at CMC, you will oversee and maintain our IT infrastructure, support employees with their technology needs, manage cybersecurity and system security, and help improve business operations through technology. This role supports a wide range of systems, including network infrastructure, hardware, software, and our ERP system, while working closely with employees, management, and outside service providers. You will also have the opportunity to identify and recommend technology solutions that improve efficiency, reduce costs, and support the company's continued growth.
- Family-oriented company with a strong emphasis on work-life balance
- Opportunity to take ownership of IT operations and make a direct impact across the organization
- Help power the technology behind the manufacturing of innovative, life-changing products and devices for world-renowned customers
- Broad range of responsibilities spanning systems administration, cybersecurity, networking, and ERP support
- Work closely with employees, management, and outside technology partners
- Opportunities to expand your technical knowledge and implement improvements within a small to midsize manufacturing environment
- HSA & FSA Options
- Company-Paid Life & AD&D Insurance
- Company-Paid Short-Term & Long-Term Disability
- 401(k)
Paid Time Off, including:
Vacation Time
Personal Days
9 Paid Holidays
- Tuition Reimbursement Program
- Manage and maintain the company's IT infrastructure, including PCs, servers, networks, software, and phone systems
- Administer cybersecurity systems and monitor compliance with established security policies, standards, and best practices
- Provide on-site technical support, troubleshooting, and resolution of hardware, software, server, and network issues
- Manage system backups, data recovery, software updates, patches, and installations
- Administer and support the company's Made2Manage (M2M) ERP system and SQL Server environment
- Assist departments with data extraction, analysis, and reporting using SQL Server and Crystal Reports
- Manage software licensing, user accounts, system access, and administrative permissions
- Oversee the procurement, installation, configuration, and life-cycle maintenance of IT hardware and software
- Maintain system configurations, manage technology changes, and ensure accurate technical documentation
- Coordinate with third-party technology vendors and service providers, including cloud-based server providers
- Identify, develop, and implement technology standards, procedures, and best practices
- Support IT-related functions within the manufacturing environment, including equipment and system connectivity
- Evaluate and recommend technology solutions to improve operational efficiency, reduce expenses, and support business objectives
- Assist with IT budgeting, project costs, vendor negotiations, and technology-related purchasing decisions as needed
- Continuously document and improve company IT processes and procedures
- Communicate technology needs, opportunities, and recommendations to company leadership
- Adhere to Employee responsibilities outlined in Cygnus' Health & Safety Policy
- Bachelor's degree in a relevant field with 3–5 years of related experience, or an associate degree with relevant experience
- Experience with Windows systems administration, preferably within a manufacturing environment
- Proficiency with Microsoft Windows, Microsoft Office, and Active Directory
- Experience withMicrosoft SQL Server, including database management, data analysis, and report development
- Proficiency withCrystal Reports, including report writing and optimization
- Experience troubleshooting and supporting PCs, smartphones, mobile devices, and related hardware and software
- Familiarity with cybersecurity administration, antivirus management, and IT security best practices
- Experience withMicrosoft 365 Administration, Microsoft Exchange (Hybrid), VMware vSphere/ESXi, and Veeam Backup is preferred
- Experience withMade2Manage (M2M) ERP, advanced reporting, and Cost Calculator is a plus
- Familiarity with HTML, PHP, website administration, and CNC machine network interfaces is a plus
- Relevant professional certifications, such as MCSE, CCNA, or ITIL, are valued
- Strong customer service skills with the ability to communicate technical information effectively to employees at all levels
- Excellent verbal and written communication skills, with strong organizational and problem-solving abilities
- Ability to work independently, exercise sound judgment, and manage multiple priorities with minimal supervision
- Ability to work under pressure during periods of increased workload or critical system issues
- Willingness to work flexible hours and remain accessible for on-call support, including weekends and holidays, as needed
- Ability to regularly lift 30–50 pounds and perform physical activities associated with equipment installation, maintenance, and troubleshooting
- Ability to work in a manufacturing shop environment, including hot, cold, and/or noisy areas
- Ability to comply with company drug testing requirements
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