Information Technology System Administrator

City Of Kingman; Kingman (AZ); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

The City of Kingman is seeking an experienced Information Technology Administrator to join our IT team. You will maintain high availability across our servers, networks, and data infrastructure by managing system backups, security policies, and technical staff support.

You will lead preventive maintenance, coordinate IT planning, ensure compliance with security standards, and provide reliable, customer-focused technology services to staff across all departments.

Qualifikationen

• Associate’s degree required in a relevant IT field.
• Six years of progressively responsible IT experience including enterprise servers, networks, virtualization, cloud technologies and security.
• Equivalent education, training or experience may be considered.

Aufgaben

• System Administration & Infrastructure Management: perform preventive maintenance, backups, recovery procedures, and monitor performance to ensure high availability.
• Technical Support & Customer Service: provide direct technical support, troubleshoot issues to resolution, and train staff to strengthen IT infrastructure.
• IT Planning, Policy & Compliance: assist in city computing plans, enforce security procedures, and ensure policy adherence.
• General Administration & Special Assignments: ensure operational continuity and support leadership with special projects.

Kenntnisse

Enterprise servers

Virtualization

Security policies

Ausbildung

Associate’s degree in Computer Science / IT / Information Systems / Cybersecurity

Jobbeschreibung

Information Technology Sys Administrator

Learn more about our Benefits & Wellness Incentives

About The Role

We are looking for an experienced Information Technology Administrator to join our IT team at the City of Kingman. In this role, you will maintain high availability and performance across our servers, networks, and data infrastructure by managing system backups, security policies, and technical support. Operating with a high degree of independence and discretion, you will handle critical system upgrades, coordinate diverse technical tasks, guide city-wide computing plans, and provide reliable, customer-focused support to staff across all departments.

About You

If you are a detail-oriented, proactive technology professional who excels at system reliability, infrastructure optimization, and independent problem-solving. You possess strong organizational and technical skills, allowing you to manage complex IT tasks, coordinate preventive maintenance, and ensure high availability across servers, networks, and data systems. You are well-versed in security standards, system monitoring, and cross-training, and you bring exceptional attention to detail in technical support and planning. You represent the City credibly, maintain absolute discretion with sensitive data, and provide excellent customer service to staff across all departments.

What You'll Need To Be Successful In This Role

Education And Experience

• Associate’s degree from an accredited college or university in Computer Science, Information Technology, Information Systems, Cybersecurity, or a closely related field; and
• Six (6) years of progressively responsible information technology experience, including at least three (3) years of professional systems administration experience involving enterprise servers, networks, virtualization, cloud technologies, security, or related infrastructure.
• Any equivalent combination of education, training, certifications, and experience that provides the required knowledge, skills, and abilities may be considered.

Special Requirements

• Valid Arizona Driver’s License
• Valid CompTIA Server+ Certification
• Ability to possess and maintain Criminal Justice Information Systems (CJIS) security clearance and requirements

What You'll Do For The City Of Kingman

System Administration & Infrastructure Management (40%)

You will perform preventive maintenance actions, including system backups, establishing system recovery procedures, and maintaining offsite backup storage. Your day-to-day work involves monitoring system and network performance and equipment, verifying that systems are working properly, and performing upgrades as necessary. You will actively support, configure, and maintain servers, the network, data, and associated equipment to ensure high availability. Additionally, you will participate in an on-call rotation to provide critical support for network and system-related issues, adjusting your schedule to be present during early mornings, evenings, nights, holidays, or weekends as needed.

Technical Support & Customer Service (30%)

You will coordinate and manage diverse technical support tasks while delivering excellent customer service to diverse audiences across all city departments. Your role requires you to provide direct support for technical issues, troubleshoot problems to final resolution, and conduct continual cross-training with other IT personnel to strengthen the overall infrastructure. While performing these duties, you will maintain absolute confidentiality and exercise a high degree of discretion and judgment when dealing with sensitive or confidential information.

IT Planning, Policy & Compliance (20%)

You will assist and guide staff within both the IT department and city-wide in formulating short- and long-term plans regarding city computing needs. Your responsibilities include assisting in the recommendation and implementation of server policies and standards while ensuring strict adherence to security procedures. You will also perform all work duties and activities in accordance with city policies and procedures, ensuring that you follow safety policies and practices, work in a safe manner, and promptly report any unsafe activities or conditions.

General Administration & Special Assignments (10%)

You will ensure operational continuity through regular attendance as an essential function of your role. Additionally, you will serve on various employee or other committees as assigned, perform related duties as required, and handle special assignments as requested by leadership to support the broader goals of the city.

Core Knowledge, Skills & Abilities

You bring a thorough working understanding of general IT concepts and technologies, including cloud computing, virtualization, server platforms, and security, paired with knowledge of Active Directory, Group Policy, DNS, DHCP, Distributed File System (DFS), DFS Replication, and NTFS permissions. You possess comprehensive knowledge of enterprise software, such as SQL databases, web services, email systems, and associated security protocols, alongside working knowledge of modern authentication platforms like SAML, OIDC, and FIDO2/WebAuthn. Additionally, you are familiar with storage architecture, including SAN, NFS, NAS, deduplication, and data optimization technologies, and demonstrate proficiency in type 1 and 2 hypervisors for resource assignment and performance optimization.

Adept at managing tasks independently and collaborating effectively in group settings with both technical and non-technical staff, you apply a solid understanding of networking concepts—such as firewalls, VPNs, routing, and switching—as well as application programming interfaces (APIs) for server and database communication. You excel at maintaining strong documentation with meticulous detail and accuracy, ensuring reliable system operations and seamless technical support.

Miscellaneous

WORK ENVIRONMENT

The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. See Physical Demands.

COMMITMENT TO SAFETY & WELLNESS

It is the policy of the City of Kingman to ensure a safe, healthful workplace for all its employees. It requires that every person in the organization assumes the responsibility of individual and organizational safety. Injury and illness losses from incidents are costly and preventable. The City of Kingman will employ an effective accident and illness prevention program and a comprehensive wellness program that involves all its employees in the effort to eliminate workplace hazards and promote employee health and wellness. All employees are expected and encouraged to participate in safety and wellness program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors or a safety committee representative; wearing required personal protective equipment; and participating in and supporting safety committee activities.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. This job description is subject to change as the needs and requirements of the position changes.

Be Part of Something Great - Build Your Future in Kingman

The City of Kingman is located in Mohave County approximately 100 miles southeast of Las Vegas and 195 miles northwest of Phoenix nestled between the beautiful Cerbat and Hualapai mountain ranges along historic Route 66. In 2019, Reader’s Digest named Kingman one of the “Nicest Places in Arizona” for its thoughtful residents and spirit of generosity. In addition to its small-town look and feel, the area also offers a wide range of recreational activities that include hiking, bike and ATV trails, camping, golf, beautiful parks, historical attractions, nearby lakes and the Colorado River.

With more than 400 full and part-time employees across 30 divisions, the City of Kingman provides exceptional public services to over 30,000 residents. Our focus on high-quality customer service, safety and teamwork underpins our efforts to foster an atmosphere where citizens and businesses can thrive.

For more information about the City of Kingman, please see our Open Finance Portal, Choose Kingman Economic Development page and our Go Kingman tourism page for more information.

FIND YOUR REWARDING CAREER WITH US!

Personal Growth Opportunities ~ Meaningful and Challenging Work ~ Public Service

Community Spirit ~ Training and Development

2026-2027 Benefit Guide (PDF)

The City of Kingman is a 2022, 2023, 2024 and 2025 Gallagher Best-in-Class employer. This award recognizes our commitment to supporting better employee wellbeing and building a resilient organizational culture.

At the City of Kingman, we strive to provide a world-class work environment where employee well-being is a valued priority. Our benefits are thoughtfully designed to be competitive and affordable, allowing each person to take care of themselves and their loved ones. We also work hard to ensure that our employees are appropriately compensated and appreciated, while providing opportunities for professional development and career mobility.

Health

• Excellent medical, dental and vision insurance
  • Telemedicine available at $0 cost-sharing through AZ Blue Telehealth for general medical and behavioral health.
• Flexible spending (FSA) or health savings accounts (HSA)
  • The City of Kingman offers a maximum allocation of $35.41 per pay period for individual coverage and up to $70.83 per pay period for family coverage towards the employee's Health Savings Account (HSA). Over the span of 24 pay periods, this totals a maximum of $850 for individual coverage and up to $1,700 for family coverage. Contributions are typically available approximately 5-7 business days after each pay date.
• Employer-paid group basic life insurance coverage for employee and dependents on medical plan
  • Supplemental group insurance and third-party options available
• Personify Health, our comprehensive well-being platform designed to push you towards good health in mind, body and spirit
  • Participation incentives with up to $300 redeemable annually
• Digbi Health, a gut-microbiome and genetics-based virtual care program designed to support individuals with obesity, diabetes, digestive disorders, and other chronic conditions.
• Sword, a physical therapy program that can be done anywhere, anytime. Includes women's pelvic health therapy!
• Multiple on-site preventative screenings and services
• Work/Life support services through SupportLinc Employee Assistance Program (EAP)
  • Six free counseling sessions annually.
• The Northwest Arizona Employee Benefit Trust (“NAEBT”), to which the City of Kingman is a member, posts it meeting Notices, Agendas and Minutes on the NAEBT website, which can be found at www.naebt.org.

Leave

• 12 paid holidays, including a floating birthday holiday each year.
• 16-35 paid vacation days per year
  • 6.15 hrs. 1-5 years; 7.69 hrs. 5-10 yrs.; 9.23 hrs. 10-15 yrs.; 10.77 hrs. 15+ yrs.
  • Shift fire personnel accrue leave at 1/3 more per pay period.
• 3.69 sick hours per pay period (approx. 9-12 sick days per year)
  • Shift fire personnel accrue leave at 1/3 more per pay period.
  • Part-time/seasonal employees earn 1 hours of sick time for every 30 hours worked.
• Other leave types available, including bereavement, military training, and jury duty.
• Leave donation program

Financial

• Tuition reimbursement up to $4,500 annually
• Shift differential pay (2nd & 3rd shift)
• Bonus Programs
• Skill-based, Certification & Bilingual Pay
• Clothing Allowance for Uniformed Personnel

Recognition & Appreciation

• Service Awards at 5 ($500), 10 ($1000), 15 ($1500), 20 ($2000)+ years of service
• Mission, Vision, Values (MVV) Excellence Awards
• Safety Awards
• Biannual All-Employee BBQ Lunch
• Annual Employee Pool Party

Retirement

• City matching to AZ State Retirement System & Long Term Disability (ASRS)
• Additional retirement solutions available through optional third-party on pre-tax basis, including 457-deferred compensation and Roth IRA.