Information Technology Support Specialist

Optomi; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in the automotive services sector is looking for an experienced IT Support Analyst in Charlotte. The role involves on-site support, focusing on Microsoft 365 and troubleshooting hardware/software issues. Ideal candidates will have a strong IT support background and experience with POS systems.

Benefits

401(k)

Vision insurance

Medical insurance

Qualifications

• Experience with O365 Suite.
• Strong background in IT Support and troubleshooting Hardware/Software issues.
• Experience / Exposure to POS systems.

Responsibilities

• Provide Microsoft 365 Support.
• Troubleshoot IT issues.
• Assist with POS system understanding.

Skills

Microsoft 365 Support

Troubleshooting

IT Support

Communication

Tools

O365 Suite

POS systems

Job description

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Optomi, in partnership with a leader in the automotive services industry, is seeking an experienced IT Support Analyst. The right candidate will be able to go on-site 4 days a week in the Charlotte area!

Responsibilities:

• Microsoft 365 Support
• Troubleshooting
• IT Support
• POS background (even if it is just cash register experience) understanding the sense of urgency when system goes down.

Requirements:

• Experience with O365 Suite
• Strong background in IT Support and troubleshooting Hardware/Software issues
• Experience / Exposure to POS systems.
• Excellent written and verbal communication skills.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

IT Services and IT Consulting

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Inferred from the description for this job

• 401(k)
• Vision insurance
• Medical insurance

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