Information Technology Specialist (Customer Support/Network Services)

United States Attorneys' Offices; San Jose (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

United States Attorneys' Offices seeks a qualified IT professional to support Federal IT systems under the IT Management Series 2210. The role emphasizes equipment inventories, network monitoring, and user support across a DOJ environment.

The position may be filled through ICTAP/CTAP provisions and Veterans' preferences, with selection priority for eligible candidates. Applicants should review the qualification standards for more details.

Qualifications

• One full year of specialized experience equivalent to the next lower grade in the Federal service.
• Experience maintaining inventories, providing maintenance, user support and network monitoring.
• Refer to ICTAP/CTAP/VEOA and IT Management Series 2210 competency standards.

Job description

For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/. As needed, additional positions may be filled using this announcement. This position is also being announced to All U.S. Citizens and Nationals under 27-NDCA-13106781-DE.

To qualify for this position, you must meet Specialized Experience and Basic Requirements as outlined below.

Specialized Experience:

Your resume must demonstrate you have one full year of specialized experience equivalent to at least the next lower grade level in the Federal service to include paid and nonpaid, public and private section experience.

GS-7:

Specialized experience is defined as experience maintaining equipment inventories; providing software and/or hardware maintenance support; providing user support and assistance on computer applications; and assisting with network monitoring and management.

Basic Requirements:

Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies listed below. See Education section below for Minimum Proficiency Level Scale. For complete details, see Competency-Based Qualification Standard for the Information Technology (IT) Management Series, 2210.

Interagency Career Transition Assistance Plan (ICTAP)-

The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Career Transition Assistance Plan (CTAP)-

The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Veterans Employment Opportunity Act (VEOA)

VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.

Special Employment Consideration

Persons with disabilities, veterans with a compensable service‑connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non‑competitive appointments. For further information, click on the links provided below . You must specify in your online questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.

Noncompetitive Appointment Authorities Links:

https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=Types-of-Appointments