Information Technology Specialist (APPSW/DTMG) (DE)

US Department of Education Headquarters; Washington (District of Columbia); Vor Ort; USD 110.000 - 140.000; Vollzeit

Zusammenfassung

US Department of Education Headquarters is seeking a GS-14 IT Specialist within the Office of Special Education and Rehabilitative Services (OSERS), Rehabilitation Services Administration (RSA). The role focuses on data collection, security controls, and web platforms to support five grant programs under the Rehabilitation Act.

The ideal candidate has specialized IT experience, including information systems security, Drupal/PHP expertise, and translating business needs into technical solutions

Qualifikationen

• Experience managing information systems and security controls.
• Experience administering and maintaining Drupal web platforms with accessibility considerations.
• Experience analyzing business needs and translating them into technical requirements.
• IT-related experience demonstrating the listed competencies.

Kenntnisse

Attention to Detail

Customer Service

Decision Making

Information Management

Interpersonal Skills

Oral Communication

Problem Solving

Teamwork

Technical Competence

Tools

Drupal

PHP programming

Database management

Jobbeschreibung

This position is located Office of Special Education and Rehabilitative Services (OSERS) Rehabilitation Services Administration (RSA). RSA supports the Data Collection and Analysis Unit which collects, analyzes, and reports data submitted by five formula grant programs, including the State Vocational Rehabilitation (VR) Services program, under the Rehabilitation Act of 1973, as amended.

Minimum Qualification Requirements

You may meet the minimum qualifications for the GS-14, if you possess the specialize experience. Specialized Experience for the GS-14 One-year of experience in either federal or non-federal service that is equivalent to at least a GS-13 performing two (2) out of three (3) of the following duties or work assignments:

• Experience managing information systems, including implementing, maintaining, and evaluating system security controls to safeguard sensitive data or ensure compliance with applicable security requirements.
• Experience administering and maintaining web-based platforms, such as Drupal, including web accessibility compliance, configuration, management troubleshooting, or incident resolution PHP programming and database management.
• Experience analyzing business needs and translating them into technical requirements and solutions that improve system functionality, performance, or business operations.

Basic Experience Requirements Example (IT Specialist GS-14):

Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies, in addition to meeting the specialized experience requirement as demonstrated through the assessment of skills. You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the nine competencies listed below.

1. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. 2. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. 3. Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
4. 4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
5. 5. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
6. 6. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
7. 7. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
8. 8. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
9. 9. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

Knowledge, Skills, and Abilities (KSAs)

The quality of your experience will be measured by the extent to which you possess the following knowledge, skills and abilities (KSAs). You do not need to provide separate narrative responses to these KSAs, as they will be measured by your responses to the occupational questionnaire (you may preview the occupational questionnaire by clicking the link at the end of the Evaluations section of this vacancy announcement).

1. 1.Knowledge of cybersecurity principles, risk management, vulnerability management, data privacy, and security compliance to analyze risks, implement and maintain security controls to safeguard information systems and ensure operational readiness.
2. 2.Skills in designing, developing, debugging, and maintaining web applications and platforms of Section 508 accessibility standards and requirements.
3. 3.Skills in database design, development, administration, and management to analyze data requirements, develop database structures, optimize performance, and implement backup and recovery processes.