Information Technology Specialist 2 (Programming) (NY HELPS), Box PIMS-934/60038

New York State Education Department; City of Albany (NY); Hybrid; USD 66,000 - 86,000; Full time

Job summary

An established industry player is seeking a dedicated Information Technology Specialist to enhance their information security posture. This role involves managing incident response activities, troubleshooting user issues, and collaborating with various departments to ensure robust security measures. The ideal candidate will have a strong background in IT security, risk assessment, and policy development. This position offers a dynamic work environment where your contributions directly impact the organization's security framework. Join this forward-thinking team and be part of a mission that prioritizes data integrity and security.

Benefits

Generous Paid Time Off

Health Insurance Options

Retirement Savings Plan

Paid Parental Leave

Professional Development Opportunities

Qualifications

• Bachelor's degree including 15 credit hours in computer science required.
• Two years of experience in information technology preferred.

Responsibilities

• Manage incident response activities and troubleshoot reported issues.
• Assist with data governance and security risk assessments.

Skills

Incident Response

Troubleshooting

Data Governance

Security Policy Development

Risk Assessment

Education

Bachelor's Degree in Computer Science

60 College Semester Credit Hours

Tools

Security Information Event Management (SIEM) Tools

Job description

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New York State Education Department provided pay range

This range is provided by New York State Education Department. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$66,951.00/yr - $85,138.00/yr

Duties Description

The New York State Education Department’s (NYSED) Office of Performance Improvement Services (PIMS) is seeking candidates for an Information Technology Specialist 2 (Programming) position in the Information Security Office (ISO). This Office develops and maintains the security policy framework for NYSED, coordinates with other key business offices involved in risk management for the department and collaborates with peer organizations to share information and solutions to information security challenges.

Duties Description:

Reporting to the Information Technology Specialist 3 (Information Security), the Information Technology Specialist 2 (Programming) will support work initiatives in the Information Security Office. The incumbent of this position will support the securing of applications and systems for NYSED and assist with incident response and breach management. Duties of this position include, but are not limited to, the following:

• Manage level I and level II incident response activities, e.g., alert investigation, incident data collection, and impact assessment and recovery;
• Respond to questions and troubleshoot reported issues from system users, facilitate meetings with internal staff and management identifying and analyzing issues through testing defined approaches for understanding and resolving problems;
• Assist with data governance by reviewing security risk assessments, improving the risk assessment program process, and defining security tasks required for projects;
• Manage the security information event management (SIEM) tools;
• Update and manage the security controls process for systems, applications, and third party partners;
• Assist with the development and implementation and revision of security policies and standards, consistently addressing the most up-to-date security requirements;
• Collaborate with other departments, such as NYSED’s Security Operations Unit and Privacy Office;
• Work with Educational Agencies (EA) on developing a strong security posture and providing Data Security Reviews;
• Applies IT security concepts to help shape, define and/or revise incident response processes while supporting the Department’s implementation of security standards; and
• Perform other duties as assigned.
  
  

Minimum Qualifications:

Minimum Qualifications

NY HELPS

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Non-competitive Minimum Qualifications:

To be considered for appointment through NY HELPS, or 55 b/c, candidates must meet ONE the open-competitive minimum qualifications for this position. The qualifications are:

• a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science; OR
• a bachelor's or higher-level degree in any field and at least one year of the experience in information technology; OR
• a minimum of 60 college semester credit hours including at least 15 credit hours in computer science and one year of the experience in information technology; OR
• Two years of the experience in information technology.
  
  

PROMOTION: Current NYSED State employees must have one year of permanent competitive or 55-b/55-c service as an Information Technology Specialist 1 or Information Technology Specialist 1 (Programming).

Competitive Minimum Qualifications:

Reassignment: Candidates must have one year of permanent competitive or 55b/c service as an Information Technology Specialist 2 (Programming).

Eligible List Appointment: Candidates must be reachable on the Civil Service eligible list for this title. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter. Information about this examination for this title series can be found at: https://www.cs.ny.gov/jobseeker/dashboard-start/lower-level-it-oc.cfm

Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-16 or higher eligible to transfer under Section 52.6 of the Civil Service Law.

For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm

55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and the following minimum qualifications:

• a bachelor's or higher-level degree, including or supplemented by 15 credit hours in computer science; OR
• a bachelor's or higher-level degree in any field and at least one year of the experience in information technology; OR
• a minimum of 60 college semester credit hours including at least 15 credit hours in computer science and one year of the experience in information technology; OR
• Two years of the experience in information technology.
  
  

Additional Comments

CONDITIONS OF EMPLOYMENT:

This will be a permanent, competitive appointment or a permanent non-competitive appointment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility. Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of coursework and experience will be required at the time of interview for all candidates. This position allows for the opportunity to telecommute up to 50% each bi-weekly pay period and is granted at the discretion of the supervisor and the appointing office. This position requires occasional off-shift night and weekend work.

This position leads to a maximum salary of $85,138 based on annual performance advances. For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts

APPLICATION: Qualified candidates should send a resume and letter of interest by May 19, 2025 to [e-mail] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-934/60038) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.

New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records.

Interested in a job with New York State, but don’t know where to start?

Visit these links for information on working for New York State:

• https://www.cs.ny.gov/jobseeker/
• https://www.cs.ny.gov/pio/publications/gettingajob.pdf
  
  

Generous benefits of working for New York State, including, but not limited to, the following:

Holiday & Paid Time Off

• Thirteen (13) paid holidays annually.
• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service.
• Five (5) days of paid personal leave annually.
• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C.
• Annual professional leave and educational leave opportunities for eligible staff.
  
  

Health Care Benefits

• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.
• Family dental and vision benefits at no additional cost.
  
  

Additional Benefits

• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).
• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.
• Paid Parental Leave for all employees and Paid Family Leave (M/C Only).
• Public Service Loan Forgiveness (PSLF).
• Eligibility for various life insurance options.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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