Information Technology Specialist 2 (Programming)

New York State Thruway Authority; City of Albany (NY); Hybrid; USD 64,000 - 91,000; Full time

Benefits offered by this job

Full benefits package

Free onsite parking

Telecommuting up to 20%

Job summary

The New York State Thruway Authority is seeking an Information Technology professional to design, code, deploy, and maintain in-house applications across client and server sides. You will work with IT staff, end-users, vendors and consultants to define needs, analyze changes, and fix defects.

You will document workflows and data elements, participate in testing, and help ensure compliance with Authority standards. Telecommuting up to 20% and a rich benefits package are offered.

Qualifications

• Bachelor’s degree including CS coursework or related CS credits.
• Bachelor’s degree in any field with one year IT experience.
• 60 credit hours with CS coursework plus one year IT IT experience.
• Two years of professional IT experience.

Responsibilities

• Perform coding, design, and deployment of new and revised systems.
• Update and maintain in-house applications in multiple languages.
• Administer integration of commercial software.
• Participate in IT meetings with staff, end-users, vendors and consultants.
• Define program needs or identify software defects with internal customers.
• Analyze impact of proposed changes and recommend system mods.
• Identify and troubleshoot software defects and implement fixes.
• Collaborate with database, system services, and network staff as needed.
• Assist with system maintenance activities and document procedures.
• Maintain source code in the enterprise repository.
• Contribute to testing and validation of test results.
• Plan, test, and perform QA for user acceptance tests.
• Develop online help docs and installation manuals for end-users.
• Ensure solutions follow Authority standards and are well documented.
• Document workflows, data inputs/outputs, data elements, and program goals.
• Other duties as assigned.

Education

Bachelor's degree incl CS credits

Bachelor's degree in any field + 1 year IT experience

60 credit hours incl CS + 1 year IT experience

2 years IT professional experience

Job description

Description

• Perform application coding, design, and deployment of new and revised systems.
• Update and maintain in-house developed applications written in various client-side and server-side programming languages.
• Administer technical functions and integration of commercial software.
• Participate in meetings with Information Technology staff, end-users, vendors, and consultants.
• Work with internal customers to define program needs or identify software defects.
• Analyze and recommend system modifications by determining the impact of proposed changes.
• Identify and troubleshoot software defects and implement necessary solutions.
• Work with the database administration, system services, and network services staff as needed.
• Assist with system maintenance activities.
• Maintain application source code within Authority enterprise repository.
• Participate in the testing phase of application development such as assisting in the development and execution of test plans, as well as the validation of test results.
• Plan, test, execute, and perform quality assurance measures on system user acceptance tests of programs and systems.
• Develop procedural documentation, on-line help documentation, and installation manuals for end-users and Information Technology staff.
• Ensure software solutions and procedures are properly documented and meet and follow Authority standards.
• Document software applications by describing all relevant factors including work-flow processes, data input and output activities, describing data elements, and overall program goals and objectives. This includes design, development, and administration of any related database systems.
• Other duties as assigned.

Duties Description

• Perform application coding, design, and deployment of new and revised systems.
• Update and maintain in-house developed applications written in various client-side and server-side programming languages.
• Administer technical functions and integration of commercial software.
• Participate in meetings with Information Technology staff, end-users, vendors, and consultants.
• Work with internal customers to define program needs or identify software defects.
• Analyze and recommend system modifications by determining the impact of proposed changes.
• Identify and troubleshoot software defects and implement necessary solutions.
• Work with the database administration, system services, and network services staff as needed.
• Assist with system maintenance activities.
• Maintain application source code within Authority enterprise repository.
• Participate in the testing phase of application development such as assisting in the development and execution of test plans, as well as the validation of test results.
• Plan, test, execute, and perform quality assurance measures on system user acceptance tests of programs and systems.
• Develop procedural documentation, on-line help documentation, and installation manuals for end-users and Information Technology staff.
• Ensure software solutions and procedures are properly documented and meet and follow Authority standards.
• Document software applications by describing all relevant factors including work-flow processes, data input and output activities, describing data elements, and overall program goals and objectives. This includes design, development, and administration of any related database systems.
• Other duties as assigned.

Minimum Qualifications

Current New York State employee with one year or more of qualifying permanent service allocated to a Grade 16 or above and eligible for transfer under Section 52.6 of the NYS Civil Service Law.

NY HELPS Qualifications

• A bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science;
• OR a bachelor's or higher-level degree in any field AND one year of experience in information technology;
• OR 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of professional experience in information technology;
• OR two years of professional experience in information technology.

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Additional Comments

This is a Unit 2, CSEA position. The NYS Thruway Authority offers an extensive benefits package, including but not limited to paid time off, sick leave incentive, membership to the NYS Retirement System, and 90% tuition assistance.

We offer FREE onsite employee parking.

Our telecommuting program offers up to 20% (two days per pay period) upon completion of at least three months of satisfactory performance and appropriate approvals. Additional policy guidelines and work hours may be discussed during the interview.

Additional Pay Information

The salary range for this position includes all applicable annual components of pay which are:

Base Pay: $64,427 hiring rate up to $91,409 job rate

Recruitment & Retention Pay: $7,000

Eligibility For Employment

All potential candidates for this position must be legally eligible to work in the United States at the time of appointment and throughout your employment with the New York State Thruway Authority. If appointed, you will be required to produce documents that verify your identity and authorization to work in the United States, as required by the Federal Immigration Reform and Control Act of 1986, and the Immigration and Nationality Act.

Please be advised, the New York State Thruway Authority does not use eVerify, and we are unable to provide sponsorship for employment visa statuses (i.e. H-1B, Self-Sponsorship, STEM OPT).

The New York State Thruway Authority is an Equal Opportunity Employer. All individuals including women, people of color, LGBTQIA+, people with disabilities, and veterans are encouraged to apply.

New York State Human Rights Law prohibits discrimination based on age, race, creed, color, national origin, sexual orientation, military status, familial status, citizen or immigration status, sex, disability, marital status, gender identity or expression, prior arrests, prior conviction records, predisposing genetic characteristics or domestic violence victim status. The Thruway Authority is committed to a workplace free from discrimination based on the referenced characteristics and other federal and state protected characteristics.

The New York State Thruway Authority provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the Bureau of Accessibility, Equity, Diversity and Employee Engagement at [e-mail] or call [phone].