Information Technology Specialist

ChaseSource, LP; Houston (TX); On-site; USD 28,000 - 39,000; Part time

Job summary

ChaseSource, LP is seeking a Part-Time Event Technology Specialist to provide hands-on technical support for conferences, meetings, webinars, and live productions in a fast-paced event environment.

The role involves AV setup, hybrid meeting support on Teams/Zoom/Webex, and real-time troubleshooting. Flexible scheduling includes evenings and weekends, with approximately 25–30 hours per week. Strong customer service and calm under pressure are essential.

Qualifications

• High school diploma or GED is required.
• 1–2 years of experience supporting audio-visual equipment or live events.
• Strong customer service and interpersonal communication skills.
• Ability to troubleshoot technical issues and remain calm under pressure.
• Strong organizational skills and attention to detail.

Responsibilities

• Set up, connect, configure, and test AV equipment including microphones, speakers, projectors, displays, video conferencing systems, and lighting.
• Support virtual and hybrid meetings using Teams, Zoom, and Webex.
• Load, format, test, and troubleshoot presentations, videos, and other digital content.
• Perform pre-event technical checks to ensure equipment and systems are ready for use.
• Monitor audio, video, presentation, and streaming systems during live events.
• Operate technical equipment and provide real-time support to presenters, speakers, and event participants.
• Manage virtual event features including chat, audience polling, breakout rooms, and Q&A sessions.
• Troubleshoot technical issues during live events and quickly implement solutions to minimize disruptions.
• Assist with transporting, setting up, breaking down, cleaning, organizing, and storing event technology equipment.
• Maintain accurate inventory of cables, adapters, microphones, accessories, and other technology equipment.

Skills

Audio-visual basics

Live event support

Customer service

Troubleshooting

Teamwork

Education

High school diploma or GED

Tools

Microsoft Teams

Zoom

Webex

PowerPoint

Google Slides

Keynote

Job description

Schedule: Part-Time, approximately 25-30 hours per week

Hours: Flexible schedule; evenings, weekends, holidays, and extended hours may be required

Employment Type: Part-Time

About the Opportunity

We are seeking a Part-Time Event Technology Specialist to provide hands-on technical support for conferences, meetings, webinars, live productions, and special events in a fast-paced event environment.

This role is ideal for someone with experience in audio-visual technology, live events, technical production, help desk support, or event technology who enjoys working directly with people and solving technical issues in real time.

The Event Technology Specialist will assist with setting up, operating, monitoring, and troubleshooting audio-visual, video conferencing, presentation, and streaming technologies to help ensure seamless event experiences.

What You'll Do

• Set up, connect, configure, and test audio-visual equipment including microphones, speakers, projectors, displays, video conferencing systems, and lighting.
• Support virtual and hybrid meetings using platforms such as Microsoft Teams, Zoom, and Webex.
• Load, format, test, and troubleshoot presentations, videos, and other digital content.
• Perform pre-event technical checks to ensure equipment and systems are ready for use.
• Monitor audio, video, presentation, and streaming systems during live events.
• Operate technical equipment and provide real-time support to presenters, speakers, and event participants.
• Manage virtual event features including chat, audience polling, breakout rooms, and Q&A sessions.
• Troubleshoot technical issues during live events and quickly implement solutions to minimize disruptions.
• Assist with transporting, setting up, breaking down, cleaning, organizing, and storing event technology equipment.
• Maintain accurate inventory of cables, adapters, microphones, accessories, and other technology equipment.
• Report damaged or malfunctioning equipment and assist with repair and replacement processes.
• Provide professional, responsive customer service to event organizers, presenters, exhibitors, guests, and internal teams.
• Explain technical information clearly to users with varying levels of technical knowledge.
• Collaborate with event operations, technology teams, vendors, and other stakeholders to support event requirements.
• Maintain a calm and professional demeanor in high-pressure, fast-paced event environments.
• Follow established safety and operational procedures when handling technology equipment.
• Ensure equipment is installed and operated according to manufacturer specifications and venue requirements.
• Assist with the secure handling of technology assets and event-related data.
• Perform other duties and special projects as assigned.

What We're Looking For

Required

• High school diploma or GED.
• 1–2 years of experience supporting audio-visual equipment, live events, technical production, help desk operations, or a related technology environment.
• Strong customer service and interpersonal communication skills.
• Ability to troubleshoot technical issues and remain calm under pressure.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple tasks and work independently or as part of a team.

Preferred

• Associate degree, technical certification, or coursework in Information Technology, Audio-Visual Technology, Digital Media, Broadcasting, or a related field.
• Experience with event technology, live production, conferencing, or streaming.
• Internship, volunteer, educational, or student technology experience.
• Familiarity with Microsoft Teams, Zoom, Webex, and other virtual meeting platforms.
• Experience with Microsoft PowerPoint, Google Slides, or Apple Keynote.

Technical Skills

Candidates should have a basic understanding of:

• Audio-visual signal flow and connectivity
• HDMI, USB-C, DisplayPort, Ethernet, and XLR connections
• Microsoft Windows and Apple macOS
• Presentation and digital media technologies
• Virtual meeting and conferencing platforms
• Basic AV troubleshooting and equipment setup

This position involves working across a variety of professional event environments, including meeting rooms, conference facilities, theaters, offices, and live event production spaces.

The role requires the ability to:

• Lift and carry equipment weighing up to 50 pounds.
• Stand and walk for extended periods.
• Bend, kneel, climb ladders, and move equipment as needed.
• Move between different event spaces and venues.
• Work flexible schedules, including early mornings, evenings, weekends, holidays, and extended hours based on event requirements.

Additional Information

• Part-time schedule of approximately 25-30 hours per week.
• Event schedules may vary based on event calendars and operational needs.
• A Microsoft Office skills assessment may be required as part of the hiring process.

If you're someone who enjoys technology, live events, troubleshooting, and providing hands-on support in a dynamic environment, we'd like to hear from you.