INFORMATION TECHNOLOGY SENIOR NETWORK ADMINISTRATOR

Fischer Homes; Erlanger (KY); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Senior Information Technology Network Administrator, where you will support internal users and enhance operational effectiveness. This role emphasizes a customer-centric approach, allowing you to solve problems and provide solutions that improve user experiences. You will work with cutting-edge technologies like AWS and Azure, ensuring the reliability and performance of network systems. With a commitment to professional development and a diverse work environment, this organization values each team member's contributions and offers numerous benefits, including competitive compensation and tuition reimbursement. If you are passionate about technology and customer service, this opportunity is perfect for you.

Benefits

Professional Development Training programs

Tuition Reimbursement

Competitive Compensation

401(k) with Company matching

Employee Life Insurance

Personal time off

Inclusive Leave

Qualifications

• 5+ years of experience in information systems support role.
• Ability to analyze problems and provide proactive solutions.
• Bachelor's degree in a relevant field.

Responsibilities

• Maintain virtualized and physical network devices including AWS and Azure.
• Provide technical assistance and training to users.
• Ensure system reliability and performance through monitoring and troubleshooting.

Skills

Network Administration

Customer Service

Problem Solving

Technical Assistance

Communication

Education

Bachelor's degree in Information Systems

Bachelor's degree in Computer Science

Tools

Nutanix

AWS

Azure

Windows Servers

Meraki Switches

Firewall Appliances

Job description

Job Summary

As a Senior Information Technology Network Administrator, you will provide support services to aid users in operational effectiveness. The most rewarding aspect of this role is interacting with your internal customers to provide solutions and problem solve.

You will thrive in this role if you:

• Communicate in an informed and consultative manner to individuals and leaders throughout the organization.
• Approach your role with a customer-centric mindset to deliver exceptional customer service.
• Analyze problems to root cause and proactively make recommendations to solve future problems.
• Maintain effectiveness in varying environments and tasks.

These skills will be used to:

• Maintain both virtualized and physical network devices and environments including Nutanix, AWS, and Azure.
• Provide a full range of Information Systems support services to customers, proactively providing solutions and recommendations to improve customer experience and minimize end-user downtime with internal and external networks.
• Address the day-to-day help desk tickets from developers and users, providing technical assistance, training, AD Support (password reset, add groups,etc) and desktop support.
• Ensure system reliability, availability, and performance by monitoring, troubleshooting, implementing backup/recovery processes, and rigorously planning and testing changes to systems.
• Install, patch, configure, and test enterprise.
• Maintain network device experience including Windows servers, NAS, SAN, routers, Meraki Switches, Firewall appliance, and other Information Systems components.
• Provides training to new users on network functions and office productivity applications.

Preferred Qualifications

• Bachelor's degree in Information Systems, Computer Science, or similar.
• Five (5) or more years of experience in information systems support role.

Physical demands and work environment:

• Must be able to use sensory skills (i.e. verbal communication) to effectively communicate and interact with other Associates and customers.
• Must be able to perform repetitive motions and use fine motor skills (i.e. typing, writing) to operate office supplies (i.e. computer, calculator, copier).
• Must be able to lift and carry approximately 20-25lbs unassisted.
• Must be able to sit for long periods of time with low periods of reaching and standing.

The Value of a Career with Fischer Homes

Fischer Homes is one of the largest and most reputable home builders in the Midwestern and Southeastern states. Founded in 1980, the company has grown to build over 40,000 homes and employs over 700 Associates. Fischer Homes' solid reputation has been built largely by the talent of our Associates as we have been recognized as the 32nd largest builder in the United States.

We value diversity within the Fischer Homes organization and see each Associate as a team member and valuable asset. We select highly competent individuals to join our team, and provide them with the resources, training, and development possible to make significant contributions and drive their success while determining their career paths. The rewards for their efforts are:

• Professional Development Training programs
• Tuition Reimbursement
• Competitive Compensation
• 401(k) with Company matching contributions and profit-sharing
• Employee Life Insurance
• Personal time off
• Inclusive Leave

Fischer Homes holds the highest ethical standards of business. We are honest and straightforward and will stand by our word. Our actions demonstrate respect, courtesy, and above all, fairness.