Information Technology Project Manager

Thundersoft; San Diego (CA); Sur place; USD 110 000 - 140 000; Plein temps

Résumé du poste

Thundersoft in the United States is seeking a Principal Project Manager for IT Service Resilience and Operational Resilience. You will coordinate cross-functional teams, manage multiple resilience initiatives, and drive risk-based governance with stakeholders across business and technology units.

The role requires a Bachelor’s degree (or 6+ years without degree) and 4+ years of PM/IT resilience experience, with proficiency in Microsoft 365, ServiceNow, Jira, and general PM tools.

Qualifications

• Bachelor's degree required with 4+ years PM/IT resilience experience.
• Alternatively, 6+ years PM/IT resilience experience without degree.

Responsabilités

• Gathers stakeholder needs and goals with guidance, and executes communication plan for project team and stakeholders.
• Forms project team, manages and prioritizes work, sets schedules and assigns tasks, tracks team progress.
• Creates project goals and prioritizes deliverables with guidance from stakeholders.
• Manages multiple small-to-medium projects and applies PM knowledge to meet deadlines.
• Builds and executes project plans including schedule, resources, and communication.
• Identifies issues and risks, and creates risk mitigation plans for small to medium projects.
• Manages project performance (on time, on budget, within scope, quality).
• Promotes alignment of project vision and objectives within team and stakeholders.
• Supports compliance of project plans by following best practices.
• Promotes collaboration with various project stakeholders.
• Support ITSR and Operational Resilience activities across M&A and strategic initiatives.
• Coordinate resilience assessments, recovery planning, and remediation tracking with business/tech.
• Facilitate workshops, risk reviews, tabletop exercises, and stakeholder communications.
• Track milestones, action items, dependencies, risks, and deliverables across workstreams.
• Develop executive-ready status reports, dashboards, and program documentation.
• Support continuity planning, DR activities, resilience exercises, and governance processes.
• Coordinate with internal teams, vendors, and acquired entities for onboarding/integration into resilience practices.
• Assist with audit, compliance, and regulatory resilience initiatives.
• Maintain schedules, RAID logs, notes, issue tracking, and action-followups.

Connaissances

PM experience

Stakeholder management

Project coordination

Risk management

Formation

Bachelor's degree in related field

Outils

Microsoft 365

ServiceNow

Jira

PM tools

Description du poste

• IT Service Resilience (ITSR) Program Management
• Operational Resilience Planning and Execution
• Cross-Functional Stakeholder Management
• Risk Assessment, Mitigation, and Governance

Technologies:

• Microsoft 365 (Teams, SharePoint, OneNote, Excel, PowerPoint)
• Project management tools
• ServiceNow
• Jira

Required Education & Required Years of Experience:

Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or related field and:

• 4+ years of Project Management, IT Program Management, Operational Resilience, Business Continuity, Disaster Recovery, Risk Management, or Governance-related experience.

OR

• 6+ years of Project Management, IT Program Management, Operational Resilience, Business Continuity, Disaster Recovery, Risk Management, or Governance-related experience without a bachelor's degree.

Driving Requirements: NONE

Key Words:

IT Service Resilience, Operational Resilience, Business Continuity, Disaster Recovery, Risk Management, IT M&A Integration, Project Management, Program Management, Governance, Exercise Management, Recovery Planning, Stakeholder Management, Compliance, Third-Party Risk,

Job Description:

Principal Duties and Responsibilities:

• Gathers stakeholder needs and goals with guidance, and executes communication plan for project team and stakeholders.
• Forms project team, and manages and prioritizes the work of the project team by establishing schedules and task assignments, and tracking tasks of team members.
• Creates project goals and prioritizes deliverables with guidance from project stakeholders.
• Manages multiple projects of small to medium size or complexity and applies up-to-date project management knowledge to meet deadlines.
• Builds and executes project plans for small- to medium-sized projects which include schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
• Identifies project issues and risks, and creates a risk mitigation plan for small- to medium-sized projects.
• Manages project performance (e.g., on time, on budget, within scope, and with quality) for projects of small to medium size or complexity.
• Promotes project vision and objectives within project team, and ensures project objectives are met.
• Supports the compliance of project plans by following best practices and procedures.
• Promotes collaboration with various project stakeholders.

In addition to the standard Project Manager responsibilities above, this resource will:

• Support the execution of IT Service Resilience and Operational Resilience activities across mergers, acquisitions, and strategic business initiatives.
• Coordinate resilience assessments, recovery planning, and remediation tracking activities with business and technology stakeholders.
• Facilitate workshops, meetings, risk reviews, tabletop exercises, and stakeholder communications.
• Track project milestones, action items, dependencies, risks, and deliverables across multiple workstreams.
• Develop executive-ready status reports, dashboards, presentations, and program documentation.
• Support continuity planning, disaster recovery activities, operational resilience exercises, and related governance processes.
• Coordinate with internal teams, external vendors, and acquired entities to ensure successful onboarding and integration into Qualcomm resilience practices.
• Assist with audit, compliance, and regulatory-related resilience initiatives.
• Maintain project schedules, RAID logs, meeting notes, issue tracking, and action item follow-up.

Level of Responsibility:

• Taking responsibility for own work and making decisions with limited impact; impact of decisions is readily apparent; errors made typically only impact timeline (i.e., require additional time to correct).
• Using verbal and written communication skills to convey basic, routine factual information about day-to-day activities to others who are fully knowledgeable in the subject area.
• Completing tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks.
• Using deductive problem solving required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.
• Exercising some creativity may be required to troubleshoot technical problems or deal with novel circumstances.