Information Technology Program Manager

TRUGlobal Inc.; California; On-site; USD 140,000 - 190,000; Full time

Job summary

TRUGlobal Inc. in Alameda, CA seeks an IT Program Manager – Manufacturing Applications to lead complex cross-functional programs spanning Manufacturing, Quality, and Supply Chain systems, with ERP and GTM integration.

You will partner with operations, quality, and IT to drive strategic initiatives from concept through execution. The role requires hands-on leadership, governance, and strong stakeholder communication to manage multi-site deployments, system validation, and change management in

Qualifications

• Bachelor’s degree with 10+ years of program and project management experience in manufacturing or life sciences.
• Experience leading large-scale programs in MES/QMS, ERP integration, and plant rollouts.
• Strong governance, risk management, and regulatory compliance knowledge.

Responsibilities

• Own and manage full lifecycle of complex programs focused on Manufacturing, Quality, and Supply Chain apps with ERP/GT M integration.
• Define objectives, scope, and success criteria aligned to plant and enterprise goals.
• Develop and maintain the Manufacturing IT strategic roadmap for production scalability and efficiency.
• Lead multi-site deployments, validation activities (including UAT) and cutover planning.
• Drive program governance, KPI tracking, risk mitigation, and executive reporting.

Skills

Program management

Manufacturing IT

ERP integration

GxP compliance

Validation

Stakeholder management

Agile / Scrum

Leadership

Education

Bachelor’s degree in related field

Tools

Jira

Microsoft Project

Smartsheet

Job description

Job Title: IT Program Manager – Manufacturing Applications

Location : Alameda, CA

Job Type: Full-Time

General Summary

The IT Program Manager – Manufacturing Applications is responsible for leading complex, cross-functional technology programs focused on Manufacturing, Quality, and Supply Chain systems, with supporting integration into ERP and Go-To-Market (GTM) platforms. This role partners closely with operations, quality, supply chain, and IT stakeholders to drive strategic manufacturing initiatives from concept through execution.

This is a hands-on leadership role that spans manufacturing system strategy, implementations, plant integrations, and validation (including UAT). The ideal candidate thrives in a fast-paced, operationally driven environment, operates effectively amidst ambiguity, and demonstrates strong program governance, stakeholder alignment, and executive communication skills. Attention to detail and the ability to manage multiple concurrent priorities across plant and enterprise environments are essential.

Key Responsibilities

• Own and manage the full lifecycle of complex, high-impact programs focused on Manufacturing, Quality, and Supply Chain applications, with integration into ERP and GTM systems.
• Partner with Manufacturing, Quality, and Operations leaders to define program objectives, scope, and success criteria aligned to plant and enterprise goals.
• Develop and maintain the Manufacturing IT strategic roadmap, ensuring alignment with production scalability, quality compliance, and operational efficiency.
• Drive global manufacturing process standardization, digitization, and system optimization across plants and regions.
• Lead program portfolio management for manufacturing initiatives, including prioritization, capacity planning, and dependency management across sites.
• Lead end-to-end delivery of manufacturing system implementations and enhancements (e.g., MES, QMS, shop floor systems, traceability, and production planning tools).
• Oversee integration of manufacturing systems with ERP, warehouse management, and downstream GTM platforms.
• Define and execute program governance, including communication plans, stakeholder engagement, and executive reporting with a strong focus on operational impact.
• Monitor program performance using KPIs tied to production efficiency, quality, compliance, and throughput.
• Identify, assess, and mitigate risks, particularly those impacting production continuity, regulatory compliance, and plant operations.
• Collaborate with cross-functional teams (Manufacturing, Quality, Supply Chain, IT) to define scope, timelines, and resource requirements.
• Ensure solutions are delivered on time, within budget, and meet plant operational and quality expectations.
• Lead validation and testing strategies, including integration testing, UAT, and manufacturing system validation in regulated environments.
• Drive change management across plant users, including training, communication, and adoption of new manufacturing processes and systems.
• Facilitate strong collaboration between IT and plant operations teams to ensure alignment and minimal disruption to production.
• Maintain comprehensive program documentation, including validation artifacts, risks, and compliance records.
• Conduct post-implementation reviews focused on operational improvements, production metrics, and continuous improvement.
• Ensure adherence to PMO standards, quality frameworks, and regulatory requirements (e.g., QMS, GxP where applicable).
• Perform other related duties as required.

Qualifications

Education & Experience

• Bachelor’s degree with 10+ years of experience in program and project management, preferably in manufacturing, medical devices, or life sciences environments; or equivalent combination of education and experience.

Preferred Qualifications

• Proven experience leading large-scale programs in Manufacturing and Quality systems (e.g., MES, QMS, production planning, shop floor automation), with ERP integration.
• Strong understanding of Plan-to-Produce, Quality Management, Inventory Management, and Supply Chain processes.
• Experience working in regulated manufacturing environments, including system validation and compliance (QMS, FDA, ISO).
• Hands-on experience with manufacturing system implementations, plant rollouts, and multi-site deployments.
• Experience managing testing strategies, including validation, integration testing, UAT, and cutover planning with hypercare support.
• Familiarity with manufacturing architectures, including shop floor systems, IoT integrations, and plant connectivity.
• PMP, Agile, or Scrum certifications preferred.
• Proficiency with project and portfolio management tools (e.g., Jira, Microsoft Project, Smartsheet).
• Strong understanding of SDLC and experience applying Agile, Waterfall, or hybrid methodologies in manufacturing contexts.
• Experience with enterprise technologies, including cloud platforms, data and analytics (especially for manufacturing insights), and collaboration tools.
• Excellent communication, stakeholder management, and executive presentation skills, particularly with operations leadership.
• Strong analytical, problem-solving, and decision-making capabilities.
• Advanced proficiency in Microsoft Office tools (PowerPoint, Excel, Word).

Working Conditions

• General office and manufacturing plant environment
• Up to 10% travel as required (including plant locations)
• May involve work in regulated environments requiring adherence to safety and quality standards
• Ability to work at a computer for extended periods