Information Technology Manager (ISO)

City of Sacramento; Sacramento (CA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

The City of Sacramento seeks an IT Manager (Information Security Officer) to lead the cybersecurity strategy, ensure protection of critical systems, and align security initiatives with business goals. You will advise executives, translate technical risks into business terms, and drive continuous improvement for digital transformation.

The role requires managing risk, compliance, and security operations, with the ability to build high-performing teams and partner across departments and external

Qualifications

• Experience leading large-scale cybersecurity initiatives.
• Ability to translate complex risks into business language.
• Strong collaboration with executive leadership.

Responsibilities

• Lead cybersecurity strategy across the City of Sacramento; oversee risk assessment, compliance, threat detection, incident response, and disaster recovery.
• Advise executive staff and translate technical risks into actionable business strategies.
• Drive continuous improvement aligned with digital transformation goals.

Skills

Leadership

Cybersecurity strategy

Risk management

Stakeholder communication

Team building

Education

Bachelor's degree in computer science or related field

Tools

NIST

CIS

ISO/IEC

Job description

Please Note: a candidate may be required to successfully pass a thorough background investigation, including a criminal history check for job-related convictions, fingerprinting, polygraph test, and a drug use history to be considered for this position.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

The IT Manager (Information Security Officer) leads the City of Sacramento’s cybersecurity strategy, ensuring protection of critical systems and data. This executive role oversees risk assessment, compliance with federal, state, and industry standards, threat detection, incident response, and disaster recovery, while partnering with leadership to align security initiatives with business goals. This position advises executive staff, will translate complex technical risks into actionable business strategies, and drives continuous improvement that aligns with the City’s digital transformation goals.

IDEAL CANDIDATE STATEMENT

The ideal candidate will be an innovative, collaborative leader with strong communication and relationship-building skills, capable of translating complex cybersecurity concepts for diverse audiences. The ideal candidate will excel in developing and executing enterprise cybersecurity strategies, building high-performing teams, managing risk, overseeing security operations, and ensuring regulatory compliance. The candidate should also demonstrate experience leading large-scale initiatives and fostering partnerships across departments and external organizations.

Experience in the following is highly desirable but not required:

• Cybersecurity frameworks such as: NIST, CIS, ISO/IEC
• Security operations
• Identity and access management
• Cloud network and network security
• PCI DSS compliance
• Public sector regulations

Under limited direction, an Information Technology Manager plans, directs, organizes, and manages either one of the major program divisions of the Information Technology Department or a large, complex departmental technology unit; develops division policies, procedures, goals, and budgets; interprets and applies existing policies; represents the department on issues concerning the various programs managed.

DISTINGUISHING CHARACTERISTICS

This is a management classification populated by multiple incumbents. Information Technology Managers are responsible for the direction of an entire division and exercise a broad range of authority over complex programs that are central to the department’s mission. The Information Technology Manager is distinguished from the next lower classification of Information Technology Supervisor in that the latter has responsibilities for a special unit or a sub-division with multiple units. The Information Technology Manager is distinguished from the next higher level of Chief Information Officer in that the latter has administrative responsibility for the entire department.

SUPERVISION RECEIVED AND EXERCISED

• Plans, schedule, directs, and coordinates the activities of a major program division in the Information Technology Department or large, complex departmental technology unit; develops and implements long-range plans, goals, policies, and procedures for the division; participates in the planning and implementation of complex city wide or multi-agency projects.
• Develops and monitors operating and capital budgets for the division; prepares grant applications; negotiates contract, and agreements.
• Coordinates activities of the division with other City departments, and outside agencies; meets with various community groups and representatives of other departments to coordinate division projects; represents the City on committees, project teams and to the community.
• Assess and analyzes programs and services to determine need for new programs, and effectiveness of current programs and services; evaluates industry or service trends and assesses potential for local implementation; serves as project manager for special projects requiring experience and skills beyond any one section within the division.
• Researches, analyzes, and recommends options for addressing difficult, complex or sensitive issues, problems or projects.
• Work to achieve unit, organization, and City-wide programs and policies.
• Supervise, trains, disciplines, and evaluates assigned personnel; assists subordinate supervisory staff with difficult personnel issues.
• Performs other or related duties as assigned.

Knowledge of:

• Principles of planning, organization, administration, management, and supervision.
• Principles and practices of budgeting, record keeping, report writing, and contract negotiation.
• Principles of and current trends in information technology including information systems software and hardware technologies.
• Applications life cycle, requirements assessment techniques, information technology security methods.
• Applicable federal, state and local rules, laws and regulations. technology.
• General computer hardware, software and network architectures.
• Various hardware platforms, firewalls and security design, technical documents protocols including manuals, schematics, procedures and specifications.
• Communications protocols, telecommunications and information processing environments.

Skill in:

• Advanced use of computers, computer applications, and software, including computer-based research tools.
• Principles, practices, and trends of public administration, including management, organization, planning, cost/benefit analysis, budgeting, and project management and evaluation.
• Project planning and management techniques relating to the development, acquisition and installation of information technology.

Ability to:

• Plan, organize, coordinate, and direct the activities of the division.
• Work with numerous customers and clients, both inside and outside the City.
• Build consensus to bring successful conclusion to various projects and issues.
• Simultaneously manage a multitude of projects.
• Analyze, interpret, apply, and enforce regulations and policies.
• Understand, identify, and resolve safety issues and other operational needs.
• Prepare, administer, and monitor a budget.
• Establish and maintain effective working relationships with employees, department heads, businesses, personnel from other jurisdictions, public officials, and the general public.
• Communicate effectively, verbally and in writing.
• Supervise train and evaluate staff.

EXPERIENCE AND EDUCATION

Any combination of education and experience that would likely provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be:

Experience:

Six years of progressively responsible experience in the fields of systems analysis, systems programming, network administration, programming, customer support, computer operations or similar field in a multi-platform information systems environment, including at least two years in a supervisory capacity or four years as a team leader or project lead.

Education:

A Bachelor's degree from an accredited college or university with a major in computer science, information systems, business information systems, business administration, or a closely-related field.

Substitutions:

Additional qualifying experience may substitute education on a year-for-year basis. Professional certification in one or more fields of information technology may substitute for one year of education or experience.

PROOF OF EDUCATION

Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable.

An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service.

Evaluation of education records will be due at time of appointment.

PROOF OF CERTIFICATION

Should certification and/or license be used to qualify for this position, then proof of certification and/or license should be submitted with your application and will be required at the time of appointment.

Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e‑mail address on your application, and check your e‑mail frequently, including your spam and junk folders. All e‑mail notifications can also be accessed through the governmentjobs.com applicant inbox.