Information Technology Manager - Glenville, NY

Trustco Bank; Town of Glenville (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

Trustco Bank in Glenville, NY is seeking an Information Technology Manager to lead our IT team and align technology with business goals. This senior role reports to the VP of Planning and Systems and drives project delivery, security reviews, and process documentation.

The position requires a BS in CS/Systems Engineering (MS preferred), strong network and security knowledge, excellent communication, and a track record in managing multiple priorities.

Qualifications

• Bachelor’s degree in Computer Science, Systems Engineering, or related field.
• Extensive knowledge of network hardware, protocols, and security best practices.
• Exceptional communication skills, both verbal and written.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Proficiency in Microsoft Office Suite (Excel, Word).
• Fluent in English; bilingual a plus.
• Access to reliable transportation.

Responsibilities

• Lead and mentor the Planning and Systems staff, fostering a culture of excellence and continuous improvement.
• Own the Project Management lifecycle, working cross-departmentally to ensure every tech initiative finishes on time and on target.
• Manage the high-stakes world of vendor approvals, risk assessment, and change control - ensuring every update is a step forward, not a step back.
• Oversee weekly/monthly information security reviews and lead the charge in responding to security incidents with precision.
• Maintain the "Source of Truth" by documenting vital system and process changes in the IT Department Handbook.

Skills

Communication skills

Organizational skills

English fluency

Network security

MS Office

Education

Bachelor's degree in CS/Systems Eng or related

Master’s degree in Computer Engineering or related

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Information Technology Manager - Glenville, NY

Active - Regular full-time Management Schenectady, NY, US

Salary Range: $75,000.00 To $95,000.00 Annually

IT Manager

Reports to: Vice President of Planning and Systems

FLSA Status: Exempt | Supervisory Role: Yes

Why Join Us?

We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more!

About the Senior Administrator Role

As the Senior Administrator, you are the bridge between visionary business goals and technical execution. Reporting directly to the Vice President of Planning and Systems, you will lead our talented IT team, ensuring our technology is not just functional, but a competitive advantage. You are a master of both people and processes, turning complex organizational needs into streamlined digital realities.

Key Responsibilities

• The captain: Lead and mentor the Planning and Systems staff, fostering a culture of excellence and continuous improvement.
• The Project Pilot: Own the Project Management lifecycle, working cross-departmentally to ensure every tech initiative finishes on time and on target.
• The Gatekeeper: Manage the high-stakes world of vendor approvals, risk assessment, and change control - ensuring every update is a step forward, not a step back.
• The Security Sentinel: Oversee weekly/monthly information security reviews and lead the charge in responding to security incidents with precision.
• The Architect of Knowledge: Maintain the "Source of Truth" by documenting vital system and process changes in the IT Department Handbook.

This job description is not exhaustive; duties and responsibilities may change at any time with or without notice.

Qualifications

Required

• Bachelor’s degree in Computer Science, Systems Engineering, or related field
• Extensive knowledge of network hardware, protocols, and security best practices
• Exceptional communication skills, both verbal and written
• Strong organizational skills with the ability to manage multiple priorities effectively
• Proficiency in Microsoft Office Suite (Excel, Word)
• Fluent in English; bilingual a plus
• Access to reliable transportation

Preferred

• Master’s degree in Computer Engineering or related discipline

Schedule

Full-time position; Monday - Friday, 8:30 AM - 5:00 PM, with flexibility for evenings/weekends as needed

Travel: Valid driver’s license required for local travel using personal vehicle

Physical Demands:

Primarily sedentary; includes use of standard office equipment.

Equal Employment Opportunity Statement:

Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following:

• Hiring, placement, upgrading, transfer, demotion or promotion
• Recruitment, advertising or solicitation for employment
• Rates of pay or other forms of compensation
• Selection for training, including apprenticeship

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.