Information Technology Manager - Business Engineering Solutions

Jabil; Saint Petersburg (FL); On-site; USD 100,000 - 140,000; Full time

Job summary

Jabil is seeking a senior IT/Engineering Engagement professional who will see the full engineering technology picture across sectors. You will map the engineering lifecycle, determine tool and process needs, and drive reuse of solutions.

The role emphasizes influence over authority and requires bridging engineering execution with business outcomes. You will build relationships with engineering leaders, evaluate requests, and ensure investments tie to margins, cycle time, and quality.

Qualifications

• Eight or more years in engineering IT, business engagement, business relationship management, or engineering process improvement.
• Genuine familiarity with product development and the systems that support it — CAD, PLM or PDM, and engineering data management.
• Hands‑on process mapping and improvement experience in an engineering or manufacturing setting.
• Track record of qualifying technology demand and redirecting or declining irrelevant requests.
• Experience building a business case and measuring value delivery.
• Ability to move people who do not report to you and support multiple teams.
• Bachelor’s degree in Engineering, Information Technology, or a related field; equivalent experience considered.

Responsibilities

• Build and maintain a clear map of the engineering lifecycle across CAD, CAE, PLM, ALM, simulation, and test.
• Be the first call for engineering technology requests and diagnose whether issues are tool, process, data, or training related.
• Identify bottlenecks in growing engineering areas and optimize handoffs and rework loops.
• Maintain a living view of existing capabilities across sectors and broker reuse where appropriate.
• Differentiate meaningful variations from historical differences and preserve necessary requirements.
• Tie engineering investments to business metrics and report post-launch value delivery.
• Build relationships with engineering leaders and represent needs in investment discussions.
• Share developments with Business Engagement Managers and coach them on engagement practices.

Skills

Engineering IT

Business engagement

Process improvement

Engineering data management

Education

Bachelor's degree in Engineering, Information Technology, or related field

Tools

CAD

PLM/PDM

CAE

ALM

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

The Opportunity

You will be the person who sees the whole picture of engineering technology at Jabil. Design and product engineering happens acrossallofour sectors,largely ona shared toolchain, but the requests for new tools and capabilitiescan arriveone business unit at a time.The result is that sometimes similar problems get solved more than once, in slightly different ways, at considerably more cost than they need to.

Your job is toconnectthat work.You will get to know how engineering is actually done in each sector, understand where it slows down, and make sure that when one team solves a problem well, the others find out about it.When a new request comes in, you will ask the question that too often goes unasked: what is the real constraint here, and is technology the answer to it? Some of the time it will not be, and saying so is part of the value you bring.

This is a role built on influence rather than authority. You will not run platforms or manage a team. You will earn a seat at the table by knowing the engineering process better than anyone else in IT, by being straight with people about what will and will not work, and by making the shared path the obviously better one rather than the mandated one.

What You Will Do

• Build andmaintaina clear map of the engineering lifecycle — concept, design, validation, industrialization, and sustaining — and the capabilities each stage depends on across CAD, CAE, PLM, ALM, simulation, and test.

• Be the first call for engineering technology requests, working with the requester to understand whether the issue is a tool limitation, a process breakdown, a data problem, or a training gap before anything gets funded.

• Dig into the engineering areas that are growing fast, seeing quality issues, or missing schedule, and find the real bottleneck — the handoff that keeps breaking, the rework loop, the validation step that always slips.

• Keep a living view of what has already been built across sectors, so any team can see what exists, who owns it, and what it would take to adopt — then broker that reuse and help the adopting team make the changes it genuinely needs.

• Know the difference between the differences that matter and the ones that are just history. Some variation between sectors is driven by real product, customer, or regulatory requirements, and should stay.

• Tie every engineering technology investment to something the business cares about — margin, cycle time, quality, risk — agree how it will be measured before it isapproved, andgo back six months after launch to report honestly on whether it delivered.

• Build real relationships with engineering leaders across oursectors, andrepresent what engineering needs in the forums where technology investment gets decided.

• Share what you develop with the Business Engagement Managers, coaching them on engineering engagement practice and reviewing the value cases they build.

What You Bring

• Eight or more years in engineering IT, business engagement, business relationship management, or engineering process improvement, with at least three of those years working directly with engineers.

• Genuine familiarity with how product development works and the systems that support it — CAD, PLM or PDM, and engineering data management.

• Hands‑on process mapping and improvement experience in an engineering or manufacturing setting.

• A track recordof qualifying technologydemandwell, including the judgment and the credibility to redirect or decline a request that does not address a real problem.

• Experience building a business case and then going back to check whether the value showed up.

• The ability to move people who do not report to you, and the patience to support several teams that each work in their own way.

• ABachelor’s degree in Engineering, Information Technology, or a related field; an engineering discipline is preferred. Equivalentexperiencewill be considered.

Nice to Have

Background in electronics manufacturing services, contract manufacturing, medical device, automotive, or aerospace. Exposure to CAE, ALM, simulation, and test alongside CAD and PLM. Formal grounding in Lean, Six Sigma, or value stream mapping. Prior experience as a business engagement, business relationship, or IT account manager supporting engineering teams.

How This Role Fits

You will report to the Sr. Director, Business Engineering Solutions, and work as a peer to our sector-aligned Business Engagement Account Managers, who own the overall relationship with their sectors. You will set the engineering engagement approach that our Business Engagement Managers follow and help develop their capability, without managing them directly. Expect to travel to Jabil sites and engineering locationsroughly 20to 30 percent of the time, and to work occasionally across international time zones.

Intended to be posted as M04 with salary/benefits in line with other M04s on the team.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e‑mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

#whereyoubelong

#AWorldofPossibilities