Information Technology Manager

Sealing Technologies, a Parsons Company; Maryland; Hybrid; USD 110,000 - 160,000; Full time

Job summary

Sealing Technologies, a Parsons Company, is seeking an IT Manager to lead our Corporate IT team in Columbia, MD. Reporting to the Director of IT, this role leads the IT team in executing the objectives, priorities, and project portfolio established by the Director, ensuring projects and operational initiatives are driven through completion.

This is a hands on management role rather than a personnel management role.

Qualifications

• Must hold or be able to obtain and maintain a Secret security clearance.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 6-8 years of experience in IT operations or systems administration, including at least 2 years directly supervising or leading a team.
• Demonstrated ownership of IT projects from planning through completion.
• Ability to work in-office from the Columbia, MD headquarters three days per week, with two days remote.
• Experience administering Microsoft 365 services, including Entra ID and Active Directory.
• Experience with Intune and endpoint management across Windows and macOS, including baselines, imaging, and software deployment for onsite and remote users.
• Experience providing escalation-level desktop support across Windows and macOS.
• Working knowledge of Windows Server administration and networking fundamentals, including switching, routing, VLANs, Wi-Fi, firewalls, and VPN technologies.
• Working knowledge of cloud and virtualization platforms such as AWS, Azure, or VMware.
• Experience managing IT asset lifecycle, procurement, vendor relationships, and software licensing.
• Experience with a ticketing or ITSM platform, and with tracking spend against a departmental budget.
• Experience writing and enforcing corporate IT policies and creating technical and non-technical procedures.
• Familiarity with DoD STIGs and their implementation on workstations and servers.
• Strong written and verbal communication skills, including the ability to report project status to leadership.
• Strong customer service orientation and the ability to support users with varying levels of technical experience.

Responsibilities

• Lead execution of the IT objectives, priorities, and project portfolio established by the Director of IT, driving projects and operational initiatives through completion.
• Provide day-to-day technical direction to the IT team; this position has no direct reports, as all IT staff report to the Director of IT.
• Define project scope, schedule, and task breakdown; track milestones and risks; provide bi-weekly status reporting to the Director of IT and other stakeholders.
• Serve as a senior escalation point for complex technical issues across Windows and macOS workstations, business applications, identity, and network connectivity.
• Administer and maintain the Microsoft 365 environment, including Entra ID, Active Directory, Intune, and endpoint management across Windows and macOS.
• Support corporate network infrastructure, including Wi-Fi, VPN, VLANs, switching, routing, and firewalls.
• Support cloud and virtualization platforms, including AWS, Azure, and VMware, along with Windows Server and supporting infrastructure services.
• Support day-to-day IT operations, monitoring ticket queue health and stepping in directly when volume or complexity requires it.
• Support onboarding and offboarding execution, including account provisioning, equipment issuance, access requests, and timely access removal.
• Maintain IT asset lifecycle activities, including inventory accuracy, imaging standards, refresh planning, and equipment disposal.
• Coordinate with vendors and resellers on quotes, renewals, licensing, and support cases; make recommendations to the Director of IT.
• Track IT spend against the budget set by the Director of IT and provide input and justification for planned purchases.
• Implement and enforce corporate IT policies, endpoint standards, and access control procedures defined by the Director of IT and the Security team.
• Support compliance efforts, including DoD STIG implementation on workstations and servers, NIST 800-171, CMMC, and internal audit requirements.
• Administer the ticketing and ITSM function, including intake, prioritization, service levels, queue hygiene, and metrics reporting to the Director of IT.
• Support conference room and AV technology, including Teams Rooms, displays, cameras, microphones, and meeting platforms.
• Maintain accurate technical documentation, runbooks, user guides, and standard operating procedures.
• Plan and execute upgrades, migrations, and office build-out or reconfiguration work under the direction of the Director of IT.
• Support backup, business continuity, and disaster recovery execution and testing for corporate systems.
• Serve as a primary IT point of contact when the Director of IT is unavailable, escalating as appropriate.
• Other duties as assigned.

Skills

Leadership

Project management

Microsoft 365 administration

Entra ID / Active Directory

Intune / endpoint management

Windows & macOS support

Networking fundamentals

AWS / Azure / VMware

Vendor management

Budget tracking / IT spend

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

JIRA

ITSM platform

Jamf

PowerShell / Bash / Ansible

VMware vSphere

Windows Server

DoD STIGs

Job description

Sealing Technologies, a Parsons company, innovates and delivers high-performance deployable anywhere technologies that push what's possible at the edge, enabling organizations across the globe to solve complex challenges with speed and confidence. We design, engineer, and deliver products and deployable technologies built for environments where traditional infrastructure falls short.

Position Overview:

Sealing Technologies, a Parsons Company, is looking for an IT Manager to join our Corporate IT team in Columbia, MD. Reporting to the Director of IT, this role leads the IT team in executing the objectives, priorities, and project portfolio established by the Director, ensuring projects and operational initiatives are driven through completion.

This is a hands on management role rather than a personnel management role. Prior experience leading or supervising IT staff is required (but this position has no direct reports; all IT staff continue to report to the Director of IT). The IT Manager provides technical direction, advises and unblocks the team, owns escalations, and executes technical work directly when the situation calls for it.The role demands a broad technical skill set across varying levels of infrastructure and enterprise technology, including Microsoft 365, AWS, Azure, VMware, networking, and systems administration. The ideal candidate moves comfortably between running a project plan, advising the team, and solving a problem personally, and communicates clearly with leadership, engineers, and non-technical users alike.

The position is hybrid and based entirely out of our Columbia, MD headquarters: three days per week in office, with two days remote. Occasional travel may be required as business needs dictate.

Duties and Responsibilities:

• Lead execution of the IT objectives, priorities, and project portfolio established by the Director of IT, driving projects and operational initiatives through completion.
• Provide day-to-day technical direction to the IT team; this position has no direct reports, as all IT staff report to the Director of IT.
• Define project scope, schedule, and task breakdown; track milestones and risks; provide bi-weekly status reporting to the Director of IT and other stakeholders.
• Serve as a senior escalation point for complex technical issues across Windows and macOS workstations, business applications, identity, and network connectivity.
• Administer and maintain the Microsoft 365 environment, including Entra ID, Active Directory, Intune, and endpoint management across Windows and macOS.
• Support corporate network infrastructure, including Wi-Fi, VPN, VLANs, switching, routing, and firewalls.
• Support cloud and virtualization platforms, including AWS, Azure, and VMware, along with Windows Server and supporting infrastructure services.
• Support day-to-day IT operations, monitoring ticket queue health and stepping in directly when volume or complexity requires it.
• Support onboarding and offboarding execution, including account provisioning, equipment issuance, access requests, and timely access removal.
• Maintain IT asset lifecycle activities, including inventory accuracy, imaging standards, refresh planning, and equipment disposal.
• Coordinate with vendors and resellers on quotes, renewals, licensing, and support cases; make recommendations to the Director of IT.
• Track IT spend against the budget set by the Director of IT and provide input and justification for planned purchases.
• Implement and enforce corporate IT policies, endpoint standards, and access control procedures defined by the Director of IT and the Security team.
• Support compliance efforts, including DoD STIG implementation on workstations and servers, NIST 800-171, CMMC, and internal audit requirements.
• Administer the ticketing and ITSM function, including intake, prioritization, service levels, queue hygiene, and metrics reporting to the Director of IT.
• Support conference room and AV technology, including Teams Rooms, displays, cameras, microphones, and meeting platforms.
• Maintain accurate technical documentation, runbooks, user guides, and standard operating procedures.
• Plan and execute upgrades, migrations, and office build-out or reconfiguration work under the direction of the Director of IT.
• Support backup, business continuity, and disaster recovery execution and testing for corporate systems.
• Serve as a primary IT point of contact when the Director of IT is unavailable, escalating as appropriate.
• Other duties as assigned.

Minimum Qualifications:

• Must hold or be able to obtain and maintain a Secret security clearance.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 6- 8 years of experience in IT operations or systems administration, including at least 2 years directly supervising or leading a team.
• Demonstrated ownership of IT projects from planning through completion.
• Ability to work in-office from the Columbia, MD headquarters three days per week, with two days remote.
• Experience administering Microsoft 365 services, including Entra ID and Active Directory.
• Experience with Intune and endpoint management across Windows and macOS, including baselines, imaging, and software deployment for onsite and remote users.
• Experience providing escalation-level desktop support across Windows and macOS.
• Working knowledge of Windows Server administration and networking fundamentals, including switching, routing, VLANs, Wi-Fi, firewalls, and VPN technologies.
• Working knowledge of cloud and virtualization platforms such as AWS, Azure, or VMware.
• Experience managing IT asset lifecycle, procurement, vendor relationships, and software licensing.
• Experience with a ticketing or ITSM platform, and with tracking spend against a departmental budget.
• Experience writing and enforcing corporate IT policies and creating technical and non-technical procedures.
• Familiarity with DoD STIGs and their implementation on workstations and servers.
• Strong written and verbal communication skills, including the ability to report project status to leadership.
• Strong customer service orientation and the ability to support users with varying levels of technical experience.

Preferred Qualifications:

• ITIL, CompTIA Security+ or Network+, Microsoft MS-102 or AZ-104, or PMP certification.
• Experience in a DoD, federal contracting, or cleared environment.
• Experience with VMware vSphere and Red Hat Enterprise Linux or other Linux distributions.
• Experience with AWS, including EC2 instance management.
• Experience with JAMF for macOS management.
• Familiarity with automation and scripting tools such as PowerShell, Bash, or Ansible.
• Experience using JIRA or similar tools for sprint-based project planning.
• Familiarity with NIST 800-171, CMMC, or similar compliance frameworks.
• Experience supporting lab, engineering, or hardware integration environments in addition to standard corporate offices.