Information Technology (IT) Technician I/II - Radio

City of Mesa; Mesa (AZ); On-site; USD 54,000 - 93,000; Full time

Job summary

City of Mesa is seeking an IT Technician I - Radio or IT Technician II - Radio to join the DoIT team. The role involves installing, maintaining, and troubleshooting radio and telecom systems supporting public safety units and city infrastructure.

Candidates should have related electronics/communications background and be prepared for 24/7 standby scheduling. The position offers progression from trainee to fully skilled Radio Technician with certifications and ongoing training.

Qualifications

• Graduation from high school or GED; Associate’s Degree in a Technology field and one year of related experience for IT Technician I.
• Three+ years of related experience for IT Technician II with similar educational background.
• FCC General Radiotelephone Operator License (GROL) desirable.
• Must pass background checks and pre-employment testing.

Responsibilities

• Maintain, install, and repair radio and electronic communications systems and equipment.
• Support Land Mobile Radio (LMR) infrastructure and public safety systems.
• Provide technical support for wired/wireless networks, fiber, and copper cabling.
• Assist with selection and procurement of technology for the system.
• Participate in standby and emergency call-out as needed.

Skills

LMR systems

P25 trunked radio

Radio programming

Fiber-optic

Copper cabling

Wi-Fi

WAN

Servers

OSI model

CompTIA Network+

FCC GROL (desirable)

Education

Associate's Degree in Electronics/Communications/Information or related Technology field

Job description

There is one vacancy which may be filled at the Technician I or II level.

First review of applications will be Monday, November 30, 2026, and weekly thereafter until filled. Radio Systems Assignment: Join our dynamic team of communications technicians in the Department of Innovation and Technology (DoIT)! You will be responsible for maintaining our complex sets of mobile and land-based radio systems that support Mesa public safety units and other crucial functions of the City infrastructure. This includes working with our customers to help evaluate, select, and acquire the needed technology to be part of the overall system.

About the Ideal Candidate

The ideal candidate is an experienced radio and wireless communications professional with experience supporting Land Mobile Radio (LMR) systems and subscribers supporting public safety systems and wireless network infrastructure. They have hands-on experience with LMR infrastructure, APCO Project 25 (P25) trunked and conventional radio systems, radio programming, and system maintenance. Experience supporting Honeywell G2 Fire Station Alerting Systems is desirable. The successful candidate has experience installing, maintaining, and troubleshooting wired and wireless communications systems, including copper and fiber-optic cabling, wireless access points, and microwave links. They also possess working knowledge of enterprise networking, including Wi-Fi, WAN, servers, and the OSI model. CompTIA Network+ certification and an FCC General Radiotelephone Operator License (GROL) are highly desirable. This individual works independently, exercises sound technical judgment, is customer-focused, and is willing to participate in a rotational standby and 24/7 emergency call-out schedule to support mission-critical public safety communications.

Information Technology (IT) Technician I - Radio ($54,455.02 - $76,472.86 annually)

The Information Technology (IT) Technician I - Radio is an entry-level trainee class in which employees learn to perform the full scope of duties of an IT Technician II - Radio through structured, on-the-job training, as well as preparation for professional technician certification. Incumbents perform basic technical work in the installation, uninstallation, maintenance, modification, testing, and repair of electronic communications systems and related equipment and accessories, including both mobile and stationary equipment (example: base station units, vehicle and portable units, recorders, and electronic public safety-oriented equipment). This class is also responsible for performing related duties as required. The IT Technician I - Radio differs from the IT Technician II - Radio class by requiring closer supervision of duties, and by the II level performing more skilled technical work in maintaining and repairing radio communication systems. Employees in this class may progress through non-competitive promotion to the IT Technician II - Radio class by meeting the specific, criteria-based promotional requirements of performance, proficiency, and Federal Communications Commission (FCC) certification, as well as meeting the minimum requirements of the class. This class may receive lead supervision from IT Technician II - Radio’s, IT Technician III - Radio’s, and the Senior IT Technician - Radio. This class is supervised by the IT Coordinator who reviews work through the inspection of completed projects and observation and evaluation of work in progress. Employees in this class are required to carry a cell phone, respond to phone inquiries, and are subject to rotational stand-by and call-out duty 24-hours a day, 7 days a week. This class is FLSA nonexempt.

Information Technology (IT) Technician II - Radio ($66,210.77 - $92,983.49 annually)

An Information Technology (IT) Technician II - Radio performs skilled technical work in the installation, maintenance, repair, modification, and support of communications and telecommunications equipment as well as other systems. Incumbents work on land mobile communication units such as mobile computer terminals, Automatic Vehicle Location (AVL), base stations, recorders, P25 digital trunked systems, and radio programming development, and related systems and equipment. Incumbents assist users with the evaluation, selection, acquisition, and installation of hardware, software, and communications packages, advise users in related technical areas leading to improved productivity, and assist in problem analysis and support. Incumbents circuit test, install, and maintain data communications carrier systems; and set up, install, test and modify, and maintain digital microwave and fiber-optic carrier equipment and systems. This class performs related duties as required. This class is distinguished from the IT Technician I classification by the greater level of knowledge and experience in radio communication systems, and by the higher level of independence in performing job duties. Employees may progress to this class from the IT Technician I class by meeting the specific, criteria-based promotional requirements of performance and proficiency, as well as meeting the minimum requirements of the class. This class is distinguished from the IT Technician III classification by the lesser level of knowledge in communications systems, and the lesser level of independence in performing job duties. Employees may progress to the IT Technician III class by meeting the specific, criteria-based promotional requirements of performance and proficiency, as well as meeting the minimum requirements of the class. Work is performed in accordance with departmental rules, regulations, and unit practices. This class is supervised by a Communications Systems Coordinator, who reviews work through meetings, reports, and observations of work in progress or upon completion. Employees in this class are subject to stand-by duty and may perform the duties of an IT Technician III in their absence. Employees in this class are required to carry a cell phone, respond to phone inquiries, and are subject to rotational stand-by and call-out duty 24-hours a day, 7 days a week. This class is FLSA nonexempt.

Please refer to the links below for the full job descriptions and additional information regarding assignments, preferred qualifications, and essential functions.

Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Information Technology (IT) Technician I - Radio Minimum Qualifications Required

Graduation from high school or GED. Any combination of education, training, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in a Technology field such as Electronics, Communications, Information, or related Technology field, and one year of experience in the installation and/or maintenance in at least one of the following: network management, server options, routing protocols, microwave, fiber-optic, and/or electronic communications systems.

Special Requirements

Must possess a valid Class D Arizona Driver’s License by hire or promotion date. For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa.

Substance Abuse Testing

Due to the safety and/or security sensitive nature of this classification, individuals shall be subject to pre-employment or pre-placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures.

Preferred/Desirable Qualification

Additional experience providing technical hardware and software support to Local Area Network (LAN), Wide Area Network (WAN), servers, and/or personal computers (PC) in a professional work environment. Possession of an FCC General Radiotelephone Operator License (GROL).

Information Technology (IT) Technician II - Radio Minimum Qualifications Required

Graduation from high school or GED. Any combination of education, training, and experience equivalent to graduation from an accredited college or university with an Associate’s Degree in a Technology field such as Electronics, Communications, Information, or related Technology field, and three (3)+ years of experience in the installation and/or maintenance in at least one of the following: network management, server options, routing protocols, microwave, fiber-optic, and/or electronic communications systems.

Special Requirements

Must possess a valid Class D Arizona Driver’s License by hire or promotion date. For this position, an individual receiving a conditional offer of employment from the City of Mesa must pass a background investigation through the City of Mesa Police Department, the Arizona Department of Public Safety, and Federal Bureau of Investigation prior to commencing employment with the City of Mesa.

Substance Abuse Testing

Due to the safety and/or security sensitive nature of this classification, individuals shall be subject to pre-employment or pre-placement alcohol, drug and/or controlled substance testing as outlined in City policy and procedures.

Preferred/Desirable Qualifications

Additional experience providing technical hardware and software support to LAN, WAN, servers, and/or personal computers in a professional work environment. Possession of an FCC GROL.

IT Technician I - Radio: http://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs3951.pdf

IT Technician II - Radio: https://apps.mesaaz.gov/jobdescriptions/Documents/JobDescriptions/cs4314.pdf