Information Technology (IT) Technician

Lifepoint Health®; Wytheville (VA); On-site; USD 26,000 - 35,000; Full time

Job summary

Lifepoint Health is seeking an IT Technician to join Wythe County Community Hospital, part of a nationwide healthcare network. This on-site role supports a busy hospital IT environment, focusing on user support, device configuration, and training to maintain reliable clinical and administrative operations.

We value strong customer service and a healthcare background; a high school diploma is required, with an associate degree in IT or related field preferred.

Qualifications

• High school diploma or equivalent required.
• Associate’s degree in IT or related field preferred.
• 2 years IT experience preferred, preferably in healthcare.
• Strong customer service skills required.

Responsibilities

• Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.
• Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges.
• Provides end-user desktop training and minor hardware/peripheral repair as appropriate.

Skills

Customer service

Education

High school diploma or equivalent

Associate’s degree IT or related field

Job description

Schedule: Full Time Weekdays

Location: Wythe County Community Hospital

Hourly Range: $19-$25.69

Your Experience Matters

Wythe County Community Hospital is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Information Technology (IT) Technician joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

About Our Team

Join a dedicated and innovative IT team at the forefront of healthcare technology. We support a dynamic hospital environment where your work directly impacts patient care, staff efficiency, and operational excellence. This is a fantastic opportunity to launch your IT career in a meaningful way-combining cutting-edge systems, real-world problem-solving, and the chance to grow within the ever-evolving healthcare industry. Whether you're just starting out or looking to apply your tech skills in a purpose-driven setting, our team offers the mentorship, support, and experience to help you thrive.

How You'll Contribute

• Diagnoses, resolves and closes customer issues according to service level guidelines. Promptly escalates issues to higher level technical support or management when necessary.


• Provides support for mobile phones, configures desktop operating systems and servers, and manages account access, password resets, and user access privileges.


• Provides end-user desktop training and minor hardware/peripheral repair as appropriate.

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.


• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.


• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.


• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).


• Professional Development: Ongoing learning and career advancement opportunities.

What we're looking for

Applicants should have a High school diploma or equivalent.

• Associate’s degree IT or related field is preferred.


• 2 years of experience in IT or related field is preferred, preferably in a healthcare environment.


• Must be possess high level of customer service.

More About Wythe County Community Hospital

WCCH is a 100-bed acute care hospital that has been offering exceptional care to the Wythe County community for over 53 years. We are proud to be recognized by Joint Commissions Gold Seal of Approval, Leapfrog Safety Grade A and a National Quality Leader by LifePoint Health.

EEOC Statement

Wythe County Community Hospital is an Equal Opportunity Employer. WCCH is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.