Information Technology (IT) Technician

Nestlé Purina North America; Saint Joseph (MO); On-site; USD 49,000 - 70,000; Full time

Job summary

Nestlé Purina North America is seeking an Information Technology (IT) Technician in Saint Joseph, Missouri. You will maintain the reliability of in-house hardware and software for the facility, including the factory floor and offices, coordinating deployments, upgrades, and de-installations to meet business needs.

You will provide support for plant floor systems and resolve user issues while ensuring security and licensing compliance.

Qualifications

• High school diploma or equivalent with 2+ years information systems/IT experience.
• 2-year technical degree may be required or preferred.

Responsibilities

• Install, configure, and troubleshoot in-house computer hardware and software.
• Comply with data backup, disaster recovery, licensing, security, and access policies.
• Provide analytical and technical support for plant floor systems and business information systems.
• Maintain inventory of hardware and software assets.
• Support existing and future plant computer hardware and data collection systems.
• Perform root cause analysis, troubleshooting, and corrective actions.

Education

High school diploma or equivalent with 2+ years related information systems/information technology experience

2-year technical degree

Job description

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

For thirty years, we’ve been proud to call St. Joseph, Missouri home. Located an hour north of Kansas City, the community of 77,000 people is packed with character, rich history, and nationally acclaimed quality of life—just like Nestlé Purina is. The city was recognized with the All-America City Award, given to communities with citizens who work together to pinpoint and address community-wide challenges and achieve exceptional results. Carrying forward that spirit, since 1985, our wet dog and cat food factory in St. Joseph has provided employment and a special home for many of our associates who work passionately each day to annually produce millions of cases of our flagship brands: Fancy Feast® and Beneful® Prepared Meals. Our associates’ work goes far beyond the bag and the can. They are very passionate about their support for the United Way and United Cerebral Palsy foundations, raising $750,000 over the past five years. Joining the Nestlé Purina factory in St. Joseph means you're joining more than a pet food company, but also a very driven and close-knit team focused on safety, personal growth, development, and community. Our St. Joseph factory has celebrated increased production and reinvestment, including a $30 million project to remodel our pet food kitchen, as well as installation of new raw ingredient processing equipment. Our attention to safety and quality, matched by a culture of continuous improvement, helps us reach our fullest potential. So, if your full potential could be unleashed, what would you add to the mix?

As an Information Technology (IT) Technician, you’ll maintain the reliability and functionality of in-house computer hardware and software systems for the facility including the factory floor and administrative offices. You will coordinate the deployment, installation, upgrades, and de-installation of desktop hardware and software to meet the needs of the business. You’ll provide support for plant floor systems while resolving users’ requests related to computer hardware and software issues.

• Install, configure, performance tune, administer, and troubleshoot all in-house, computer-related hardware and software.
• Comply with company data backup, disaster recovery, software licensing, security, and authorization policies.
• Contribute analytical and technical expertise regarding in-house, computer-related hardware and plant/business information technology.
• Promote cost effective, high-performance computer technology that supports continuous improvement for productivity and efficiency.
• Maintain accurate inventory of computer-related hardware and software assets.
• Provide analytical, technical, and developmental expertise to support existing and future plant computer-related hardware, plant floor data collection systems, and business information systems.
• Perform root cause analysis, troubleshooting, and formulate corrective actions.

Requirements

• High school diploma or equivalent with 2+ years related information systems/information technology experience

OR

• 2-year technical degree

The approximate pay range for this position is $49,000 to $70,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at Nestle in the US Benefits | Nestlé Careers (nestlejobs.com)

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

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