Information Technology (IT) Systems Engineer I

B. F. Saul Company; Bethesda (MD); On-site; USD 80,000 - 115,000; Full time

Job summary

B. F. Saul Company is seeking an IT Systems Engineer I to support their network users and desktop computers in Bethesda, MD. The role involves providing technical support, managing user accounts, and assisting with various IT projects, essential for ensuring smooth operations across their properties.

Benefits

Health/Medical Insurance including Dental and Vision

401(k) with company match

Paid time off

Bonus/Target Incentive

Tuition Reimbursement

Complimentary usage of fitness center

Dining center discounts

Employee Recognition Programs

Referral bonus

Pre-tax transportation options

Qualifications

• 5+ years of experience in user support in complex environments.
• Experience with Microsoft Teams and Active Directory is beneficial.
• Self-motivated with strong communication skills.

Responsibilities

• Provide end-user support for applications and network issues.
• Assist with hardware and software upgrades.
• Manage inventory and assist in project documentation.

Skills

Microsoft Office Suite

Microsoft Teams

Microsoft OneDrive

VOIP

Active Directory

Windows 10/11

Exchange Online

Education

Post-secondary education in computer or Information Technology

Job description

Company Overview:

Founded in 1892, B. F. Saul Company has been one of the most successful privately-owned real estate companies in the United States. Our growth has been the results of a commitment to exacting standards and the belief that knowledge of the marketplace, when paired with the ability to commit to substantial resources, will bring exceptional rewards. B. F. Saul Company has a variety of skilled professionals within the following operating divisions, Property Management, Leasing, Hospitality Group, Residential, Insurance, Construction & Development. The B. F. Saul Company concentrates on ownership, development, and construction of commercial real estate.

Job Purpose/Summary

The Information Technology (IT) Systems Engineer I supports B. F. Saul Company network users and desktop computers in Bethesda, MD and various properties that are generally in the Washington, DC metropolitan area. This is an on-site position.

Summary of Competitive Benefits & Perks:

• Health/Medical Insurance including Dental and Vision
• 401(k) with company match
• Paid time off
• Bonus/Target Incentive
• Tuition Reimbursement
• Complimentary usage of modern in-house fitness center
• On-premise full-service dining center discounts
• Discounts via the company’s EAP
• Monthly Employee Recognition Programs
• Referral bonus
• Pre-tax transportation options
• Plus more!

Essential Job Functions of the Information Technology (IT) Systems Engineer I:

• End-user Support:
• Applications (Microsoft Office Suite, Microsoft Teams, Microsoft OneDrive, etc.)
• Network logon assistance (onboarding, offboarding, password resets, etc.)
• System relocations
• Hardware problem isolation and reporting
• Meeting Setup with Teams and various platforms
• Print / Copier administration
• Document scanning system administration

Communication

• Microsoft Exchange Online
• End user VOIP administration
• VOIP phone provisioning
• Cell phone administration across major providers (T-Mobile, Verizon, AT&T)
• Cell phone provisioning

Network Support:

• User additions and deletions
• Assist with software and hardware upgrades
• Inventory management

Projects as Needed:

• Phone System Upgrades
• Cellular migrations
• Microsoft Teams data migration
• Network auditing documentation
• Disaster recovery documentation

Required Skills and Abilities of the Information Technology (IT) Systems Engineer I:

• Any or all the following would be beneficial, but are not required:
• RingCentral VOIP platform
• Microsoft Teams Phone
• Microsoft Office Specialist
• Microsoft Certified Desktop Support Technician
• Microsoft Certified Technology Specialist
• Microsoft Certified IT Professional
• Microsoft Certified Systems Administrator
• Working knowledge of Windows 10/11, Windows Server 2016 and higher, and Active Directory management
• Working knowledge of Office 365, Exchange Online, and Entra ID / Azure AD identity management.
• Able to navigate Microsoft Teams and OneDrive effectively and teach users as needed.
• Must be self-motivated, work well with others, and be able to communicate effectively with non-technical personnel.

Required Education / Experience of the Information Technology (IT) Systems Engineer I:

• Any post-secondary education with a concentration in computer or Information Technology science preferred or commensurate work-related IT Operations experience.
• 5+ years supporting users and operations in a complex environment

Working Conditions/Physical Requirements / Travel

• This position is based in an office environment with prolonged periods of sitting at a desk and working on a computer.
• Less than 10% travel within the DC metro area

$80,000 - $115,000 a year

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more.

B. F. Saul Company is proud to be an equal opportunity workplace. We foster an environment that recognizes employees’ unique skillsets and ensure that all employees have an equal opportunity to grow and advance.

If you are a candidate in need of assistance or an accommodation in the application process, please [e-mail] 301-986-6000.

Equal Opportunity Employer/Veterans/Disabled