Information Technology Help Desk

Miller Cooper & Co., Ltd.; Downers Grove (IL); On-site; USD 50,000 - 60,000; Full time

Job summary

A leading IT services firm in Downers Grove is seeking a Helpdesk Engineer to join their growing team. This role involves supporting client desktops and laptops, providing end user support, and managing the helpdesk ticket queue. The ideal candidate will help ensure effective service delivery and systems architecture. The position offers a salary range of $50,000 - $60,000 annually.

Qualifications

• Provide end user support to meet established service levels.
• Responsible for the helpdesk ticket queue.
• Support and set up client desktops and laptops.

Responsibilities

• Support and set up client desktops and laptops.
• Provide end user support to meet established service levels.
• Manage the helpdesk ticket queue.

Skills

End user support

Desktop setup

Laptop setup

Helpdesk ticket management

Job description

Overview

Miller Cooper is seeking a Helpdesk Engineer to join our growing IT team! With over 105 years of independent, client-focused service in Chicagoland, we've grown organically—never through mergers or acquisitions.

This role supports and sets up client desktops, laptops and applications. Provide end user support to meet established service levels and assume responsibility for the helpdesk ticket queue. Responsible for the architecture and design of desktop and laptop computer systems.

Base pay range

$50,000.00/yr - $60,000.00/yr

Direct message the job poster from Miller Cooper & Co., Ltd.

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