Information Technology Generalist 1 - SCI Albion

Commonwealth of Pennsylvania; Albion (Erie County); Presencial; USD 50.000 - 60.000; Jornada completa

Descripción de la vacante

Commonwealth of Pennsylvania's State Correctional Institution at Albion seeks a Technology Generalist 1 to deliver broad IT support and keep critical systems running for staff and users. You will work across multiple IT domains to resolve issues, support devices, and maintain network resources.

The role emphasizes reliability, timely responses, and collaboration with colleagues to ensure consistent operations at Albion.

Formación

• One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job titles or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
• One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
• An equivalent combination of experience and training.

Responsabilidades

• Provide technical support across many areas of information technology.
• Ensure staff can rely on systems, equipment, and network resources.
• Assist with requests and issues to keep essential IT services available.

Conocimientos

Applications development

Applications maintenance

Networking

Desktop services

Web development

Web design

IT support

Descripción del empleo

Become a Technology Generalist 1 with the Department of Corrections (DOC) at the State Correctional Institution (SCI) at Albion and take on challenging work that keeps essential systems performing at a high level. Each day offers new chances to tackle complex issues, support users, and work with a wide range of technology. Your expertise strengthens operations across the entire institution and keeps daily work moving forward. Step into a position where your talent is recognized and your growth is supported.

This position provides technical support across many areas of information technology. The work ensures that staff can rely on their systems, equipment, and network resources. As a Technology Generalist 1, you will perform the following duties:

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Trainee or Information Technology Technician (Commonwealth job titles or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services; or
• One year of information technology experience in applications development or applications maintenance, networking or desktop services, web site development or web site design, or other information technology support/administration services, and an associate's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• Successful completion of basic training in Elizabethtown, PA is required.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.