Information Technology & Data Analyst

The Johns Hopkins University Applied Physics Laboratory; Laurel (MD); On-site; USD 100,000 - 245,000; Full time

Job summary

The Johns Hopkins University Applied Physics Laboratory (APL) is seeking an Information Technology & Data Analyst to bridge business needs and technical solutions, ensuring secure, reliable IT systems aligned with mission requirements. You will analyze data, build dashboards, automate workflows, and support system upgrades and reporting across the enterprise.

The role requires experience with IT systems, data visualization tools, and strong communication to non-technical stakeholders.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Experience supporting enterprise IT systems and environments.
• Working knowledge of operating systems, networks, databases and enterprise applications.
• Strong analytical and problem-solving skills; able to translate requirements into technical solutions.
• Experience with data visualization tools such as Power BI or Tableau.
• Current Secret clearance with ability to obtain Top Secret; U.S. citizenship required.

Responsibilities

• Analyze structured and unstructured data to identify trends, risks, and opportunities.
• Translate data findings into clear, actionable recommendations for stakeholders.
• Support decision-making through reporting, modeling, and visualization.
• Design and maintain interactive dashboards (Power BI or similar).
• Develop lightweight tools, scripts, or workflows to automate data processing and reporting.
• Improve existing systems and processes for efficiency, scalability, and usability.
• Collaborate with stakeholders, vendors, and technical teams to support initiatives.

Skills

Experience supporting IT systems

Operating systems knowledge

Networks knowledge

Databases knowledge

Enterprise applications knowledge

Strong analytical skills

Problem solving

Clear communication to non-technical

Data structures and data workflows

Translate requirements into solutions

Power BI / data visualization

Programming / scripting (e.g., Python)

Internal tools / automation experience

Cloud platforms or modern data stacks

Documentation practices

Cross-functional / team collaboration

Ability to work in compliance/reg/reg.

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Job description

Description

Do you enjoy solving complex problems at the intersection of technology and data to support mission‑critical operations?

We are looking for someone like you to join our team at APL.

Recognized as one of Computerworld's Top Places to Work in IT for seven consecutive years, APL is seeking an Information Technology & Data Analyst to support enterprise IT systems and leverage data to drive informed decision‑making across the organization.

This role serves as a critical bridge between business needs and technical solutions, ensuring systems are secure, reliable, and aligned with organizational and mission requirements.

As an Information Technology & Data Analyst...

• Analyze structured and unstructured data to identify trends, risks, and opportunities
• Translate data findings into clear, actionable recommendations for stakeholders
• Support decision‑making through reporting, modeling, and visualization
• Design and maintain interactive dashboards (e.g., Power BI or similar tools)
• Develop lightweight tools, scripts, or workflows to automate data processing and reporting
• Improve existing systems and processes for efficiency, scalability, and usability
• Analyze business and operational requirements and translate them into effective technical solutions
• Support the design, implementation, testing, maintenance, and monitoring of IT systems and applications
• Monitor system performance and data quality; identify issues and recommend improvements
• Interpret policies, requirements, and standards and translate them into data collection and reporting needs
• Ensure data is captured accurately, consistently, and in compliance with cybersecurity, privacy, and regulatory requirements
• Participate in risk, change, and configuration management activities
• Work with systems, databases, and APIs to extract and integrate data
• Support system upgrades, migrations, and technology refresh efforts (e.g., ServiceNow GRC, MCN, HCSD, NEXTOPS)
• Perform queue and task management activities for classified systems
• Develop and maintain system documentation, procedures, and user guides
• Collaborate with stakeholders, vendors, and technical teams to support initiatives
• Provide technical and data‑related guidance to users and leadership

Qualifications

• Hold a Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
• Have experience supporting enterprise IT systems and environments
• Have working knowledge of operating systems, networks, databases, and enterprise applications
• Demonstrate strong analytical and problem‑solving skills
• Can communicate technical information effectively to non‑technical audiences
• Have a strong understanding of data structures, databases, and data workflows
• Are able to interpret complex requirements or policies and translate them into technical or data‑driven solutions
• Have experience with data visualization tools such as Power BI, Tableau, or similar
• Hold a current Secret security clearance with the ability to acquire a Top Secret clearance within six months. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship

Additional qualifications

• Experience with at least one programming or scripting language (e.g., Python)
• Strong technical analysis and systems thinking
• Experience developing internal tools or automations
• Knowledge of cloud platforms or modern data stacks
• Attention to detail and disciplined documentation practices
• Ability to manage multiple priorities in a dynamic environment
• A collaborative mindset with the ability to work independently
• Familiarity with data governance, compliance, or regulatory‑driven environments
• Experience working in cross‑functional or technical teams

Salary

Minimum Rate: $100,000 annually

Maximum Rate: $245,000 annually

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact [e-mail].