Information Technology Business Analyst 5504

Tier4 Group; Quincy (MA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Tier4 Group in Quincy, MA is seeking an experienced IT/security business analyst to document policies, SOPs, workflows, and runbooks, analyze current processes, and support governance and audits.

You will gather requirements, create reports and dashboards, track initiatives and risks, and contribute to process improvements. Hybrid onsite work with occasional local travel in and around Quincy is expected.

Qualifications

• 5+ years of IT, cybersecurity, business analysis, process analysis, or technical writing experience
• Strong process documentation and business analysis skills
• Knowledge of cybersecurity frameworks including NIST CSF, CIS Controls, and ISO 27001
• Excellent communication, analytical, and stakeholder management skills

Responsibilities

• Document security policies, procedures, SOPs, workflows, playbooks, and runbooks
• Analyze current processes and recommend improvements
• Support governance, compliance, and audit readiness efforts
• Gather requirements and create reports, dashboards, and process documentation
• Track security initiatives, risks, and process improvement projects

Skills

IT experience

Cybersecurity knowledge

Business analysis

Process documentation

Stakeholder management

Communication skills

Job description

Key Qualifications

• 5+ years of IT, cybersecurity, business analysis, process analysis, or technical writing experience
• Strong process documentation and business analysis skills
• Knowledge of cybersecurity frameworks including NIST CSF, CIS Controls, and ISO 27001
• Excellent communication, analytical, and stakeholder management skills

Key Responsibilities

• Document security policies, procedures, SOPs, workflows, playbooks, and runbooks
• Analyze current processes and recommend improvements
• Support governance, compliance, and audit readiness efforts
• Gather requirements and create reports, dashboards, and process documentation
• Track security initiatives, risks, and process improvement projects

Schedule: Monday-Friday, 8:00 AM-4:00 PM EST (Works HYBRID onsite AS NEEDED)

Location: Quincy, Massachusetts (occasional local travel may be required)