Information Technology Assistant - H. Hale [Work Study] Antioch Unviversity Online

Antioch University; Friendly (MD); Remote; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated support assistant to work alongside the Senior Applications Administrator. This exciting role involves troubleshooting technology issues, maintaining electronic records, and providing administrative support for online events. With a flexible schedule and the opportunity for remote work, you will collaborate with various departments to ensure smooth operations. If you have a friendly demeanor, strong organizational skills, and a willingness to learn, this position is perfect for you. Join a dynamic team where your contributions will make a significant impact on the university's technology initiatives.

Qualifications

• Strong work ethic and attention to detail are essential.
• Ability to work independently and take initiative.

Responsibilities

• Support the Senior Applications Administrator with various technology tasks.
• Assist with planning and technical support for online events.

Skills

Communication Skills

Organizational Skills

Technical Troubleshooting

Attention to Detail

Team Collaboration

Tools

MS Office

Adobe

Google Calendar

Google Drive

Job description

Start Date: 5/3/25
End Date: 5/1/26
Number of Positions: 3
Hours per Week: 20 hr/wk
Weekends Required: May come up at some point for a special event, but not routinely.
Evenings Required: May come up at some point for a special event, but not routinely.

Supervisor: Harold Hale

Alternate Supervisor: Rodney Fowlkes

This position allows for remote work Yes/No: Yes

Percentage of time that could be remote (0-100%): 100% Support the Senior Applications Administrator with a variety of technology and administrative tasks, such as troubleshooting software issues with the University's learning management system, course evaluation system, and video conferencing software, maintaining & updating electronic records, editing documentation, preparing for meetings, and coordinating activities with members of other departments.

Assist with the planning, organization, coordination, and technical support for online events as needed.

Method to assess remote work: Completed projects will be submitted to the supervisor, who will ascertain if project was completed successfully or if further revision is required. In the case of Zoom events, attendance at those events and providing support as needed, as determined by the supervisor.

Job Description

• This position supports the Senior Applications Administrator performing a wide variety of technology-related tasks.
• A work schedule with regular but flexible shifts will be established. Occasional event evening support may be required, with advance notice and working around the student’s class schedule.

  Essential Functions

• Support the Senior Applications Administrator with a variety of technology and administrative tasks, such as troubleshooting software issues with the University's learning management system, course evaluation system, and video conferencing software, maintaining & updating electronic records, editing documentation, preparing for meetings, and coordinating activities with members of other departments. (75%)
• Assist with the planning, organization, coordination, and technical support for online events as needed. (10%)
• Perform additional duties as assigned. (15%)

Qualifications

• Friendly, outgoing demeanor, strong work ethic, strong attention to detail, ability to meet deadlines, excellent written and verbal communication skills, strong organizational skills, ability to work independently and take initiative.
• Competence in a variety of computer technologies (MS Office applications, Adobe, Google Calendar & Drive), be capable of basic technological troubleshooting (printers, thumb drives) and have a willingness to learn anything not known.
• Ability to collaborate and work in a team environment.
• Discretion in handling confidential and sensitive information.

How to Apply: Resume, cover letter

Email: [e-mail]

Position Type: Work Study

Department: Information Technology