Information Systems Technician 2

New-Jersey-Courts; Trenton (NJ); Hybrid; USD 49,000 - 84,000; Full time

Benefits offered by this job

Hybrid work schedule

Up to 3 days remote work

Job summary

The New Jersey Judiciary is seeking an experienced Mainframe Operator to join the Data Center Mainframe Operations team. You will work with IBM Z systems, z/OS, CICS, DB2, and batch scheduling in a hybrid setup, including up to 3 days remote work.

Ideal candidates have strong analytical and troubleshooting skills, detail orientation, and the ability to work in a small diverse team on a 3x12-hour night shift schedule (8 p.m.–8 a.m.), with weekends/holidays as needed.

Qualifications

• High school diploma and one year of experience in network operations or IT support.
• Bachelor’s or Associate degree in CS/IT or related field may substitute for the required experience.
• Completion of a recognized computer operations or network operations certificate may substitute for up to one year of required experience.

Responsibilities

• Monitor and manage z/OS consoles and CICS regions.
• Monitor and manage batch scheduling and batch processing.
• Monitor operating systems performance and statewide data networks.
• Initiate problem/incidents reports and elevate as required.
• Maintain a secure data center environment and documentation.

Skills

Analytical ability

Troubleshooting

Attention to detail

Education

High school diploma

Bachelor’s/Associate degree (CS/IT related)

Computer operations certificate

Tools

IBM Z mainframe

z/OS

CICS

DB2

JES2

HMC consoles

SolarWinds

Job description

If another position becomes available within five months of this recruitment’s closing date, the applicant pool from this posting may be used to fill additional vacancies.

About the Role

When you come to work for New Jersey Judiciary you will join an 8500-member strong team that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

Salary

The salary range for this position is $48,948.05 to $83,695.41 for Schedule A, and $48,948.05 to $79,510.64 for Schedule B. For newly hired individuals, the starting salary will normally be at the minimum of the salary range. For current Judiciary employees, salary upon promotion or advancement will be an increase of 5% of base salary, not to exceed the maximum of the range, or the minimum salary of the band/level, whichever is greater. Judiciary employees hired prior to August 20, 2014, are considered Schedule A. Newly hired individuals, and Judiciary employees hired on or after August 20, 2014, are considered Schedule B.

Opportunity for Growth

The Judiciary offers a strong opportunity for growth.

Position Overview

The New Jersey Information Technology Office has an opportunity for an experienced computer operator to join its Data Center Mainframe Operations team. The Judiciary is widely recognized for its leading-edge technology innovation that supports the ongoing operations of all New Jersey’s courts, police agencies, jails, parking authorities, probation services, and numerous other state and federal entities. The selected candidate will offer broad experience in an IBM Z series mainframe environment and have working knowledge of z/OS enterprise commands, IPL protocols, HMC consoles, DB2/CICS, ZWS, RMM and JES2. Familiarity with SolarWinds is desirable.

Remote Work

The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Key Responsibilities

• Monitor & manage z/OS consoles and CICS regions.
• Monitor & manage batch scheduling and batch processing.
• Monitor operating systems performance.
• Monitor statewide data networks.
• Initiate problem/incident reports and elevate as required.
• Maintain a secure data center environment.
• Recommend process improvements.
• Maintain documentation and turnover reporting.
• Participate in disaster recovery testing and exercises.

Success in this position will require excellent analytical ability, troubleshooting skills, and attention to detail. The selected candidate must also have the ability to work in a small diverse group on a 3 day/12-hour shift assignment. This position requires the individual to work night shift from 8 p.m. to 8 a.m., which will include some weekends and holidays.

Regular and predictable physical presence at the worksite is an essential function of this position. High school diploma required and one year of experience in network operations, and/or information technology support, for example, scheduling, customer service, or production implementation.

Substitutions

Completion of a recognized certificate program in computer operations or network operations may be substituted for up to one year of required experience.

A bachelor’s or associate degree from an accredited college or university, in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity may be substituted for the required experience.

Applicants who do not possess the required experience may substitute semester hour credits in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity from an accredited college or university for the required experience on a year for year basis with 30 semester hour credits being equal to one year of experience.

Education Note

Degrees conferred outside of the United States must be evaluated by a recognized evaluation service. (See https://naces.org/members/)

Physical Ability

Appointees will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform essential duties of the position.

Authorization to Work

US citizenship is not required. Selected candidate must be authorized to work in the US according to Department of Homeland Security, US Citizenship and Immigration Services regulations.

Special Note

Newly hired employees must agree to a thorough background check that will include fingerprinting. All data received will be kept in strict confidence except to inform the individual of the findings and what action will be taken as a result of this information.

Residency Law

In accordance with N.J.S.A. 52:14-7 (L. 2011, Chapter 70), the "New Jersey First Act", all persons newly hired by the Judiciary within one year must establish, and then maintain, principal residence in the State of New Jersey. Any person may request an exemption from that requirement from the Employee Residency Review Committee in the Department of Labor & Workforce Development on the basis of either hardship or employer critical need.

Equal Opportunity/Affirmative Action

The Judiciary of New Jersey is an Equal Opportunity/Affirmative Action Employer Committed to Ensuring an Open Door to Justice.