Information Systems Engineer

The Chronicle Of Higher Education, Inc.; Salt Lake City (UT); Hybrid; USD 74,535 - 112,068; Full time

Benefits offered by this job

Career ladder and growth opportunities

Flexible work environment

Comprehensive benefits package

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Information Systems Engineer to enhance the technical framework of their research data center. You will play a crucial role in maintaining data center hardware, managing virtual environments, and supporting critical research activities.

With positions available for differing levels of experience, the role offers competitive pay ranging from $74,535 to $112,068, depending on qualifications and responsibilities. The hybrid role requires three days a week in Salt Lake City, UT, and offers significant growth opportunities and development support.

Qualifications

• Bachelor's (or equivalent) + 6 years or Master's (or equivalent) + 4 years of directly related experience.
• Strong experience in systems engineering, particularly in data center management.
• Expertise in security protocols and system performance monitoring.

Responsibilities

• Maintain data center hardware lifecycle from installation to decommissioning.
• Manage virtualized environments and administer hypervisor platforms.
• Provide technical leadership and mentorship to junior engineers.

Skills

AWS expertise

Systems Administration experience

Database management

Virtual technologies

Microsoft Windows server

Education

Bachelor's degree or equivalent

Master's degree or equivalent

Tools

VMware

Active Directory

Linux environments

Confluence / JIRA

MSSQL

Job description

Information Systems Engineer

Job Summary

We invite you to join our modern and forward-thinking IT group. Bepart of a robust team of systems administrators, businessintelligence developers, full stack software developers, dataarchitects, IT project managers, and technical support analysts. Our stakeholders include faculty and staff that are dedicated to accelerating the translation of clinical research to the bedside. We work hand-in-hand with our customers as business partners as wemake it our daily mission to facilitate clinical research by ensuring the technology (both traditional and emerging) matches business needs.

The Data Coordinating Center's IT group has an immediate need for an Information Systems Engineer. This position will report directly to the IT Supervisor. The Information Systems Engineer is essential in upholding and enhancing the technical framework of our research data center, which operates continuously to support critical research activities. The role demands a professional with extensive experience in on-premises data center management, and a strong acumen in security protocols. The successful candidate will be proficient in creating and maintaining server environments and will value the autonomy of their role while appreciating the dynamics of working within a supportive and collaborative IT team.

The Utah DCC offers a career ladder for Information Systems Engineer and provides growth and professional development opportunities.

To learn more about the Utah DCC visit http://uofuhealth.org/UtahDCC

Essential Functions

• Maintains data center hardware throughout its lifecycle, including installation, configuration, firmware updates, troubleshooting, repair coordination, and decommissioning to ensure reliability and performance.
• Manages virtualized environments, administering hypervisor platforms and host systems, including firmware management, capacity planning, performance tuning, troubleshooting, and hardware lifecycle support.
• Design and implement secure, and resilient system environments tailored to customer requirements and feedback.
• Provides technical leadership and mentorship to systems administrators and junior engineers, fostering knowledge sharing and professional development.
• Conducts root cause analysis of complex system issues, identifying systemic improvements and long-term solutions.
• Performs maintenance, updates, and upgrades for servers, desktops, and specialized applications to ensure optimal performance, reliability, and alignment with operational needs.
• Manage Active Directory, including group policy and preference settings, to ensure secure and efficient user access control.
• Administer database and web services, offering end‑user support to facilitate smooth operations and accessibility.
• Implement security tools and strategies, planning and executing rollouts to strengthen system defenses.
• Monitor system performance and health, proactively identifying and addressing potential issues to prevent disruptions.
• Execute additional responsibilities as needed, adapting to evolving departmental IT requirements and projects.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Information Systems Engineer, III

Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of organization's business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost‑effective solutions that meet business and technology requirements. Research and design best‑fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met. Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly. Considered highly skilled and proficient in discipline. Conduct complex, important work under minimal supervision and with wide latitude for independent judgment.

Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

This is a Career‑Level position in the General Professional track. Job Code: P34283 Grade: P20 Expected Pay Range: $74,535 to $101,879.

Information Systems Engineer, IV

Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of organization's business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost‑effective solutions that meet business and technology requirements. Research and design best‑fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met. Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly. Recognized as subject matter expert and advanced individual contributor professional. Requires specialized skillset. Conduct highly complex work, unsupervised and with extensive latitude for independent judgment.

Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

This is an Advanced‑Level position in the General Professional track. Job Code: P34284 Grade: P21 Expected Pay Range: $81,989 to $112,068.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor's degree = 4 years of directly related work experience).

Department may hire employee at one of the following job levels:

Information Systems Engineer, III: Requires a bachelor's (or equivalency) + 6 years or a master's (or equivalency) + 4 years of directly related work experience.

Information Systems Engineer, IV: Requires a bachelor's (or equivalency) + 8 years or a master's (or equivalency) + 6 years of directly related work experience.

Preferences

• Strong preference for AWS expertise.
• A minimum of 7 years' experience in Systems Administration or Systems Engineering.
• Experience managing data center hardware, including servers, storage, and networking equipment, across the full lifecycle (deployment, maintenance, firmware updates, troubleshooting, and decommissioning).
• Comprehensive experience with Microsoft Windows server and desktop operating systems.
• Strong background in database management.
• Experience with VMware, Remote Desktop Services, storage management systems, and server hardware.
• Experience utilizing CI/CD and IaC technologies such as Jenkins, Gitlab, Terraform, Cloudformation.
• Possession of relevant certifications such as A+, MCSE, CCNA, Network+, ITIL or others.
• Working knowledge of Windows server infrastructure and Active Directory, DNS, GPO, TCP/IP, SMTP.
• Experience with the administration of web servers including IIS, Apache, Tomcat.
• Experience with the administration and deploying of web applications running on Java, ASP.NET.
• Experience with virtual technologies.
• Experience with SSIS, SSRS, SSAS.
• Experience with SharePoint.
• Experience with MSSQL, PostgreSQL, MySQL.
• Experience with Confluence / JIRA.
• Experience with Linux environments.
• Experience with enterprise backup and recovery solutions (e.g., Veeam, Backup Exec).

Applicants will be screened according to preferences.

Requisition Details

Requisition Number: PRN45371B

Full Time or Part Time?: Full Time

Work Schedule Summary: Work Schedule: Full-time, 40 hours per week. Monday - Friday 8:00 am to 5:00 pm.

Work Location & Residency Hybrid: This is a hybrid position requiring a minimum of three days per week in Salt Lake City, UT office. The remaining days may be performed remotely.

This position is not eligible for work visa sponsorship.

Travel: This position may require occasional travel.

Work Environment and Level of Frequency typically required: Often: Office environment. Seldom: Outdoor environment, extreme cold, extreme heat, noise (there is sufficient noise to cause you to shout in order to be heard above the noise level), atmospheric conditions (conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation) and close quarters.

Physical Requirements and Level of Frequency that may be required: Nearly continuously: Repetitive hand motion (such as typing), hearing, listening, talking, walking. Often: Sitting, bending, twisting. Seldom: Repetitive foot motion, climbing, kneeling, squatting, crawling, balancing, reaching overhead, pulling, pushing.

Department: 02228 - Data Coordinating Center

Location: Campus

Pay Rate Range: 74,535 to 112,068

Close Date: 9/17/2026

To apply, visit https://utah.peopleadmin.com/postings/203823