Information Systems Analyst III – Enterprise Data & Records Governance Analyst

Santa Clara Valley Water District (CA); San Jose (CA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid telework program

Job summary

Valley Water seeks an experienced Information Systems Analyst III to lead the deployment, governance, and long-term management of the District’s Enterprise EDRMS.

The role drives information governance across the organization, overseeing AI-enabled classification, access controls, retention, and defensible destruction workflows.

Qualifications

• Five or more years in enterprise systems analysis or governance.
• Experience implementing or administering an Electronic Document and Records Management System (EDRMS).
• Experience applying and operationalizing records retention schedules in a public agency or regulated environment.
• Ability to design automated workflows for document lifecycle management and defensible destruction.
• Experience integrating enterprise platforms with data lakes, analytics environments, or AI-enabled systems.
• Experience coordinating cross-functional stakeholders including Legal, IT Security, executive leadership, and operational departments.
• Experience leading complex enterprise technology projects with minimal supervision.

Responsibilities

• Lead deployment, configuration, integration, and ongoing administration of the District’s EDRMS platform.
• Oversee enterprise-wide data and document classification using AI-enabled tools with validation to ensure compliance.
• Administer and enforce Board-approved records retention schedules across all document types.
• Design, implement, and manage automated document destruction workflows with Legal and executives.
• Coordinate with Cybersecurity to implement metadata-driven access control frameworks.
• Ensure governance of data flowing into the District’s data lake and oversee data quality.
• Manage removal of data from enterprise systems and AI platforms when records are destroyed or no longer authorized.
• Develop system documentation, governance standards, and user training materials.
• Serve as project manager for complex system enhancements and cross-functional initiatives.
• Troubleshoot and resolve complex application, database, and integration issues.
• Provide technical guidance and lead-level support to staff.
• Ensure compliance with information security, privacy, and regulatory standards.
• Stay current on emerging technologies and governance best practices.

Skills

Enterprise systems analysis

Project management

Data governance

AI-enabled classification

Access control design

Regulatory compliance

Stakeholder coordination

Education

Bachelor’s degree in computer science / information systems

Job description

Overview:

Valley Water is seeking an experienced Information Systems Analyst III to lead the deployment, administration, and long-term governance of the District’s new Enterprise Electronic Document and Records Management System (EDRMS). This system represents the capstone of Valley Water’s Digital Transformation Strategy and will serve as the authoritative, enterprise-wide repository for all past, present, and future District documents and records.

This journey-level position plays a foundational role in establishing sustainable information governance practices across the organization. The selected candidate will lead complex system implementation efforts, oversee automated and AI-enabled data classification processes, coordinate secure access controls, administer retention schedules, and design defensible document destruction workflows in compliance with legal and regulatory standards.

Under direction, this position performs the most complex programming, systems analysis, integration, governance, and technical coordination duties. The incumbent will serve as a technical lead and project manager for this enterprise-wide initiative and will collaborate closely with Cybersecurity, Legal Counsel, the District Clerk of the Board, executive leadership, and operational units.

Our Commitment:

We are committed to building and sustaining a working environment where all individuals are respected and valued. We believe every member of our team brings unique perspectives that enhance our ability to serve the public effectively. By fostering a workplace with employees from the communities we serve, we broaden our collective understanding of the world around us and strengthen our mission to equitably provide safe, clean water, natural flood protections, and environmental stewardship.

About Valley Water:

Valley Water’s mission is to provide Santa Clara County with safe, clean water for a healthy life, environment, and economy. The FY 2026-27 Adopted Budget of $1.284 billion supports approximately 876 employees. With headquarters in San José, Valley Water provides water supply, enhances streams and watersheds through creek restoration and habitat protection, provides flood protection for homes, schools, businesses and roadways, and partners with other agencies to provide trails and open space for the community.

Who We Are:

To learn how Valley Water provides safe, clean water and environmental stewardship for the Santa Clara community, please click here

Key Responsibilities include, but are not limited to:

• Lead the deployment, configuration, integration, and ongoing administration of the District’s EDRMS platform.
• Oversee enterprise-wide data and document classification using AI-enabled tools with appropriate human validation to ensure compliance with District policies and regulatory obligations.
• Administer and enforce Board-approved records retention schedules across all document types and business units.
• Design, implement, and manage automated document destruction workflows in coordination with Legal Counsel, the District Clerk of the Board, and executive leadership.
• Coordinate with Cybersecurity to implement and maintain metadata-driven discretionary and mandatory access control frameworks.
• Ensure proper governance of data flowing into the District’s data lake, including oversight of integration processes, validation of data accuracy, completeness, and timeliness.
• Manage removal of data from enterprise systems and analytical/AI platforms once records are destroyed or no longer authorized for use.
• Develop system documentation, governance standards, and user training materials.
• Serve as project manager for complex system enhancements and cross-functional initiatives.
• Troubleshoot and resolve complex application, database, and integration issues.
• Provide technical guidance and lead-level support to staff as assigned.
• Ensure compliance with information security, privacy, and regulatory standards.
• Stay current on emerging technologies, digital governance standards, and best practices in records and information management.

Ideal Candidate's Background Includes:

Applicants whose experience and background best match the ideal experience, knowledge, skills, abilities, and education are considered ideal candidates for the position. To determine the top candidates, each applicant will be assessed based on the ideal candidate criteria as listed below.

Ideal Experience:

• Five (5) or more years of progressively responsible experience in enterprise systems analysis, software analysis, database administration, or information systems governance.
• Experience implementing or administering an Electronic Document and Records Management System (EDRMS).
• Experience applying and operationalizing records retention schedules in a public agency or highly regulated environment.
• Experience designing automated workflows for document lifecycle management and defensible destruction.
• Experience integrating enterprise platforms with data lakes, analytics environments, or AI-enabled systems.
• Experience coordinating cross-functional stakeholders including Legal, IT Security, executive leadership, and operational departments.
• Experience leading complex enterprise technology projects with minimal supervision.

Ideal Skills and Abilities:

• Ability to interpret complex legal, regulatory, and operational requirements and translate them into technical solutions.
• Ability to design and implement secure, metadata-driven access control structures.
• Ability to oversee AI-enabled classification tools with appropriate validation and quality assurance oversight.
• Ability to manage enterprise data governance frameworks and lifecycle management processes.
• Ability to analyze, troubleshoot, and resolve complex system and integration issues.
• Ability to develop comprehensive technical documentation and procedural manuals.
• Strong project management and stakeholder coordination skills.
• Strong written and verbal communication skills.
• Ability to work independently with direction on scope but discretion on methods and technical approach.

Ideal Knowledge:

• Records management principles, including retention scheduling, legal holds, and defensible destruction practices.
• Data governance frameworks and information lifecycle management.
• Database management systems and data architecture concepts.
• Metadata standards and access control methodologies (discretionary and mandatory).
• Enterprise security principles and regulatory compliance requirements.
• AI-enabled data classification tools and governance implications.
• Data lake architecture and data integration processes.
• Quality assurance and system documentation standards.

Ideal Training and Education:

• Equivalent to a Bachelor’s degree from an accredited college or university with major course work in computer science, information systems, information management, data governance, or a closely related field.
• Substitution:
  Directly related experience may be substituted for the college requirement on the basis of one and one‑half years of experience for one year of education.

Possession of, or ability to obtain, an appropriate, valid California driver's license. Individuals who do not meet the driver's license requirement due to a disability will be considered for a reasonable accommodation on a case‑by‑case basis.

Digital Transformation & Customer Service Unit (Position Code 988)

Valley Water Telework Program: Eligibility for telework will depend on the type of work performed, operational needs, and the ability for the employee to perform the essential functions of their job duties while teleworking. Employment with Valley Water requires employees to live within 150 miles of their primary physical work location located in San Jose, California by their start date.

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite, after completion of the probationary period (6 months).

(1) The selection process may include one or more of the following: application review, application assessment, performance exercise, written exercise and/or interview.

(2) The Employment Application, Qualifying Information Questions and/or Supplemental Questions will be evaluated based on the ideal candidate criteria listed above. Resumes are highly recommended.

NOTE: Position and start date is subject to availability of funds. Valley Water retains the right to repost this position as deemed necessary.

Consideration may be given to existing applicant pools within the same classification.

Valley Water's Equal Opportunity Non-Discrimination Policy is available for review upon request.

Valley Water will make reasonable efforts in the examination process to accommodate persons with disabilities. Please advise Human Resources in advance of any special needs by calling 408-630-2260.

Please be aware that once submitted all application materials become the property of Valley Water and will not be returned. Human Resources staff are not authorized to make copies of application materials for applicants.