Information Systems Analyst III

JobAps; Stockton, Northern (CA, KY); Hybrid; USD 113,000 - 137,000; Full time

Benefits offered by this job

Retirement plan

Sick leave

Vacation leave

Paid holidays

Life Insurance

Flexible Benefits Plan

457 Deferred Compensation

Salary merit increases

Job summary

San Joaquin County is seeking an Information Systems Analyst III to support the Community Development Department (CDD) using the Accela platform for permitting, licensing and code enforcement. This advanced journey role requires polynomial analytical skills and the ability to provide client/maintenance support for large, complex systems.

The position offers a comprehensive benefits package, potential salary range of $112,522 to $136,771 annually, and eligibility for merit increases.

Qualifications

• Bachelor's degree or higher in a related field is required.
• One year of experience as an Information Systems Analyst II is required (Pattern I).
• Two years of professional, analytical computer and related systems work is required (Pattern II).
• Information systems technology certificates or courses may substitute for education.

Responsibilities

• Perform professional level duties to support IT systems across multiple platforms.
• Design and develop components of systems; analyze requirements and propose solutions.
• Install, configure, and maintain servers and network components; ensure security and performance.

Education

Bachelor's degree in computer science / information systems / mathematics / business administration or related field

Job description

The San Joaquin County Information Systems Division (ISD) has an exciting opportunity for a seasoned professional to fill one full-time Information Systems Analyst III vacancy and to establish an eligible list which may be used to fill future vacancies.This critical position will support the Community Development Department (CDD).TheCommunity Development Departmentis a fast paced, dynamic environment with a mission of assisting the Board of Supervisors and the Planning Commission to provide the means of attaining an environment that protects the health, safety and welfare of the citizens; make the most judicious use of the county's resources; reflect the public's values; and be consistent with the individual community's values. Pre-Employment Drug Screening and Background: Potential new hires into this classification are required to successfully pass a pre‑employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen.

Human Resources

44 N San Joaquin St

Third Floor, Suite 330

Stockton, California 95202

$112,521.97-$136,771.16

employment oppOrtunity

yearly Salary

about the position

In this role, the Information Systems
Analyst III, at an advanced journey level,
will be responsible for providing
Information Technology support to the
Community Development Department
(CDD). The CDD utilizes the Accela
platform to automate and manage core
public services, specifically permitting,
licensing, and code enforcement. It acts
as a digital front door for municipalities
to process community development and
regulatory workflows online and is critical
to the operational success of the CDD

minimum qualifications

Information

Systems

Analyst III

EITHER PATTERN I

Experience: One year as an Information Systems
Analyst II in San Joaquin County.

OR PATTERN II

Education: Graduation from an accredited four-year
college or university with a major in computer
science, information systems, mathematics,
business administration or a related field.

Experience: Two years of increasingly responsible professional, analytical computer and related systems work in an information systems environment.

Substitution #1: Possession of an approved
information systems technology certificate, or
completion of an approved information systems
training course may substitute for all or part of the
above required education. A list of approved
certificates and/or courses shall be maintained within the Human Resources Department.

Substitution #2: Additional qualifying experience may substitute for the above required education on a year-for-year basis to a maximum of two years.

Additional 4% increase effective July 2027

Offers of employment are contingent
upon passing a background
investigation and drug screen.

Compensation and
benefits

• 1937 Retirement Act plan with reciprocity with CALPERS.

• 12 days sick leave annually with unlimited accumulation.

• 10 days of vacation leave (15 days after 3 years, 20 days after 10 years, and 23 days after 20 years)

• 14 paid holidays per year

• Life Insurance

• 125 Flexible Benefits Plan

• 457 Deferred Compensation plan

• Salary merit increases

The County offers an excellent benefits
plan which includes a county
contribution to health insurance, dental
and vision insurance plans. Other
benefits also offered by the County
include:

DEFINITION

Under direction, performs specialized and advanced professional computer and related systems support work within the Information Systems Division; troubleshoots, analyzes and resolves difficult systems and applications hardware and software problems; and performs other related work as required in accordance with Rule 3, Section 3 of the Civil Service Rules.

CLASS CHARACTERISTICS

This is the advanced journey level class in the Information Systems Analyst series. Incumbents perform work of a professional nature, utilizing skills that require an advanced understanding of complex analytical procedures and processes while working with a significant amount of independent authority and judgment. As assigned, some positions may exercise technical supervision over lower level staff; however, these supervisory duties are ancillary in nature and are not considered to be the primary purpose of the class. The program assignment will determine the emphasis of an incumbent’s duties as described below. This class is distinguished from the Information Systems Analyst II level by it’s requirement for specialized, functional or technical expertise beyond the journey level. Incumbents perform the more difficult and responsible types of duties assigned to classes within the series including systems analysis, development and direct client/maintenance support to large and complex systems and applications.

This class is distinguished from the Information Systems Analyst IV in that the latter provides highly advanced systems analysis, design and development support to one or more departments with highly complex systems and programs. Incumbents at the Information Systems Analyst IV level may also serve in the capacity of database administrator or as a project lead on a component of assigned information systems projects.

TYPICAL DUTIES

• Performs professional level specialized and complex duties to support information technology systems in assigned area; areas of responsibility include the analysis, evaluation, design, programming, development, testing, implementation, documentation and maintenance of large and complex systems, networks, programs and applications across multiple platforms and technologies.
• Designs and develops components of current or new systems; serves on assigned projects for large and complex systems; in conjunction with project team members, analyzes user requirements and recommends technology solution; reviews and evaluates current and third party systems and applications; determines method of integrating new programming code into existing programs to meet user needs; develops data flow diagrams and other systems documentation; creates program specifications; designs data structures, screens, file structures, reports, forms, and menus; develops optimum system configurations; locates and downloads existing system data; develops and implements testing plan; performs quality assurance duties; determines whether new program meets the client’s business and technology requirements; recommends changes as needed.
• Serves as resource and provides highly specialized support to maintaining existing systems; assesses, reviews and conducts research on system operational problems and functionality; provides technical solutions to client on alternative systems or applications.
• Performs a variety of complex analytical duties in planning, developing, installing, implementing, integrating, testing and evaluating the County’s local and wide area networks; installs, configures and manages servers; coordinates the installation and maintenance of computers, circuits, data communications equipment, printers and other peripheral equipment.
• Investigates, analyzes and resolves network-related problems; resolves compatibility problems; troubleshoots network failures, router problems and telecommunications problems; recommends and implements changes and improvements.
• Monitors network security and performance; identifies unauthorized access and potential security risks; measures volume and performance of network traffic; identifies utilization and performance issues; recommends improvements to security and network performance.
• Develops, implements and maintains the County’s Internet and Intranet sites; recommends design and layouts; writes code; creates database connections; develops written technical procedures; implements interactive website components; provides Internet training for County staff.
• Performs technical writing duties in the development and production of system documentation, instructional and procedural manuals.
• Identifies training issues and coordinates training sessions for client users on assigned systems or applications; develops training schedule; designs training manuals; conducts training sessions.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology.
• May exercise technical supervision over lower level staff; assists in selecting, training, motivating and evaluating assigned staff; provides or coordinates staff training; works with employees to correct deficiencies.

MINIMUM QUALIFICATIONS

EITHER PATTERN I

Experience: One year as an Information Systems Analyst II in San Joaquin County. OR PATTERN II Education: Graduation from an accredited four-year college or university with a major in computer science, information systems, mathematics, business administration or a related field. Experience: Two years of increasingly responsible professional, analytical computer and related systems work in an information systems environment. Substitution #1: Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources