Information Services Specialist**

Los Angeles Department of Water and Power; El Segundo (CA); On-site; USD 64,540 - 94,335; Full time

Benefits offered by this job

Health coverage

Dental coverage

Life insurance

Job summary

A city department is seeking an Information Services Specialist to assist in managing operating systems and software development. The ideal candidate should have two years of data processing experience and current employment with the City of Los Angeles. Responsibilities include evaluating and modifying systems, coordinating installations, and resolving hardware issues. Benefits include health coverage after six weeks and adherence to disability accommodations.

Qualifications

• Current employment with the City of Los Angeles.
• Two years of paid data processing experience.
• Experience in installation, operation, programming, and analysis of hardware/software.

Responsibilities

• Assist in evaluation, development, and maintenance of operating systems.
• Coordinate computer equipment installations and modifications.
• Develop host-based software or hardware procedures.

Skills

Data processing

Analytical ability

Attention to detail

Customer service

Teamwork

Job description

Salary

Annual Salary: $64,540 to $94,335. Department of Water and Power: $80,722 to $100,307.

Notes:

• The current salary range is subject to change. Please confirm the starting salary with the hiring department before accepting a job offer.
• For information regarding reciprocity between the City of Los Angeles departments and LADWP, go to Reciprocity PDF.

Responsibilities

An Information Services Specialist assists in the evaluation, development, maintenance, implementation and modification of host‑based, departmental processor, and personal computer operating systems, program product and supporting software; assists in planning and documenting facility and equipment‑related activities; coordinates computer equipment installations, removals, modifications, and maintenance; develops host‑based computer software or hardware procedures and assists in the analysis and resolution of network and hardware problems; performs analytic monitoring of computer systems in an operations center environment.

Qualifications

• Current employment with the City of Los Angeles.
• Two years of full‑time paid data processing experience in the installation, operation, programming, analysis, design, or data control of hardware or software for small, medium, and large‑scale computers, and in performing simple system user requirements analysis and troubleshooting.

Application Process

Applicants who lack six months or less of the required experience may file for this examination. However, they cannot be appointed until the full experience requirement has been met.

Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at‑fault accidents, or a conviction of a major moving violation (such as DUI).

Selection Process

Examination Weight: Multiple‑Choice Test 100%. The examination will consist entirely of a weighted multiple‑choice test administered and proctored online. Competencies evaluated include Analytical Ability, Attention to Detail, Fact Finding, Customer Service, Teamwork, Follow Written Directions, and Job Knowledge covering operating system capabilities, computer hardware and software procedures, data backup, log monitoring, virus scanning, network technologies, cyber security, and related software. Additional information can be obtained by visiting the City’s job analysis page.

Test dates are anticipated between Monday, August 17, 2020 and Monday, August 24, 2020. Remote proctored and onsite options are available as needed.

EEO & Disability Accommodations

• As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate based on disability and will provide reasonable accommodations upon request. Please complete the Disability Accommodation Form within 14 calendar days of application.
• Applicants may request an evaluation of preferences for promotional versus open competitive status in accordance with civil service rules.
• Applications are accepted only if minimum qualifications are met; candidates may be disqualified at any time if they do not possess the minimum qualifications stated on this bulletin.

Benefits and Miscellaneous

If you receive and accept an offer of employment to a regular position, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after appointment. All City employees are required to be Disaster Service Workers.

Open Promotion & Anti‑Discrimination Statement

Positions may be offered on an interdepartmental promotional basis as well as open competitive. The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition, or AIDS.

Additional Information

Test dates may be postponed to protect safety and prevent the spread of COVID‑19. Further FAQs and test details are available on the City’s website.