Information Security Analyst

SPACE EXPLORATION TECHNOLOGIES CORP; United States; On-site; USD 85,000 - 115,000; Full time

Job summary

SPACE EXPLORATION TECHNOLOGIES CORP is seeking an Information Security Analyst to manage security ticket support and enhance security operations. The ideal candidate will have a relevant degree or equivalent experience in information security.

This role involves responsibilities such as maintaining security services, scripting for operational efficiency, and close collaboration with Security Engineers. Candidates must be U.S. citizens or eligible for government authorization, as this position requires on-site presence.

Qualifications

• Master’s or Bachelor’s degree in cyber security, computer science, engineering, IT, or 2+ years of experience in info security.
• Experience with operating system internals for Linux, Windows, or macOS platforms.
• Proficiency in scripting languages like Bash, Python, or PowerShell.

Responsibilities

• Manage and provide technical support to SpaceX employees regarding security tickets.
• Perform operational tasks for security platforms.
• Collaborate with Security Engineers on security improvements.

Skills

Customer service

Technical troubleshooting

Scripting (Bash, Python)

Operating system internals (Linux, Windows, macOS)

Information security principles

Education

Master’s or Bachelor’s degree in cyber security or related field

2+ years of professional experience in information security

Tools

YubiKeys

SSH

Security tools in enterprise environments

Job description

Information Security Analyst

SpaceX was founded under the belief that a future where humanity is exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

Responsibilities

• Manage and triage the Information Security ticket queue, providing timely and effective technical support to SpaceX employees and stakeholders.
• Perform operational tasks required to keep security platforms and services reliable and available.
• Develop scripts and lightweight automation to streamline common technical support and operational processes.
• Document procedures, run books, and troubleshooting guides to improve team efficiency.
• Collaborate with Security Engineers to investigate issues, implement improvements, and contribute to larger security projects.
• Support and maintain security services and tools, including hardware security keys (YubiKeys), SSH infrastructure, certificate management, and access control systems.
• Analyze software to be installed on SpaceX systems for signs of malicious behavior.

Basic Qualifications

• Master’s or Bachelor’s degree in cyber security, computer science, engineering, information technology, or another STEM discipline; or 2+ years of professional experience in information security in lieu of a degree.
• Experience with operating system internals for Linux, Windows, or macOS platforms.
• Experience with scripting, including Bash, Python, PowerShell, or other programming languages.

Preferred Skills and Experience

• Ability to manage a ticket queue and deliver excellent customer service in a fast‑paced technical environment.
• Experience with Linux systems administration and troubleshooting.
• Experience with scripting (Bash, Python, or similar) and software engineering practices.
• Understanding of information security principles (authentication, access control, encryption, etc.), including malware/software analysis.
• Experience automating repetitive support tasks and building internal tools.
• Familiarity with security tools commonly used in enterprise environments.
• Hands‑on experience with YubiKeys, SSH, public key infrastructure, and basic security concepts.
• Ability to clearly communicate technical concepts to both technical and non‑technical users.
• Strong problem‑solving mindset with a passion for continuous improvement.
• Ability to thrive in a high‑growth, dynamic fast‑paced environment.

Additional Requirements

• Willingness to work extended hours and weekends as needed.
• This role requires you to be onsite; remote or hybrid work will not be considered.
• Travel may be required; occasionally visit other SpaceX locations (up to 10%).
• To conform to U.S. Government export regulations, applicant must be a U.S. citizen or national; a U.S. lawful permanent resident (green‑card holder); a refugee under 8 U.S.C. § 1157; an asylee under 8 U.S.C. § 1158; or be eligible to obtain the required authorizations from the U.S. Department of State.

Equal Employment Opportunity Statement

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s affirmative action plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [e-mail].