Information Professional (Library Resource Manager)

Wapa; Northern (KY); Hybrid; USD 105,000 - 135,000; Full time

Benefits offered by this job

Life and disability insurance

401K with company contribution

Paid vacation

Paid sick leave

Job summary

PharmIntell is recruiting an information professional to support pharmacy and medical device clients through reference services, library website management, and research activities. This remote role requires US East Coast hours (8 am–6 pm ET) and a Master’s degree in library or information science.

You will handle licensing, analytics, outreach, and end-user education, with emphasis on literature searching for pharmacovigilance and regulatory needs. Applicants in eligible states preferred.

Qualifications

• Master's degree in library or information science (ALA-accredited).
• Experience with MS Office applications (Word, PowerPoint, Outlook, Excel, Teams, OneDrive, SharePoint).
• Ability to work independently and manage priorities to meet deadlines.
• Attention to detail and high standards for work quality.
• Strong communication and interpersonal skills.

Responsibilities

• Provide reference services and library assistance to clients.
• Manage library website content and platforms (e.g. LibGuides, TDNet, SharePoint).
• Oversee digital resource collections and end-user access authentication.
• Support licensing, renewals, and usage analytics for subscriptions.
• Conduct literature searches for pharmacovigilance, regulatory filings, and CI activities.
• Prepare newsletters and literature alerts for clients.

Skills

Library research

MS Office proficiency

Independent work

Attention to detail

Strong communication

Education

Master's Degree in Library/Information Science (ALA-accredited)

Tools

Endnote

Reference Manager

DistillerSR

Tableau

Power BI

Job description

PharmIntell is currently recruiting for an information professional (FT, 35-40 hrs/week) to support our clients in the pharmaceutical and medical device industries with a variety of library, information and research services, including but not limited to:

• Reference services and library service request triage
• Library website administration (e.g. LibGuides, TDNet, SharePoint or other platforms)
• Digital resource collection management (e.g. online databases, books, and journal holdings)
• End-user access and technical support including management of SSO- and IP address-based authentication systems
• Content licensing and subscription renewal support services
• Usage analytics and reporting to evaluate and recommend subscription changes or service marketing
• Stakeholder communications about information resources & services
• User needs assessments
• Vendor engagement for product evaluations, licensing and training
• User orientation, outreach, and training
• Document delivery services
• Copyright policy communication, education and consulting
• Literature searching in support of pharmacovigilance, regulatory filings, case processing, aggregate reports, ad hoc requests and systematic literature reviews
• Competitive intelligence activities, including pipeline, business and news database searching
• Newsletters & literature alerts

Position Location:

This position is remote (work from home). Clients require support during US East Coast business hours (8 am to 6 pm Eastern Time).

Preference will be given to applicants in states where PharmIntell is currently doing business: NJ, NY, PA, MA, NC, OH, IL, MN, FL, CA

Reasonable Accommodations Statement:

This job requires full-time use of a laptop computer. To accomplish this job successfully, an individual must be able to perform essential functions, with or without reasonable accommodation, satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.

Equal Opportunity Employer Statement:

PharmIntell is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy/ parenthood, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, mentoring and apprenticeship. PharmIntell makes human resource decisions based solely on qualifications, merit, and business need.

Compensation and Benefits:

• Salary range $105,000 - $135,000 annualized (commensurate with education and experience)
• Life and disability insurance (must work 30 hrs/week to be eligible)
• 401K with 3% company contribution (must have 12 months of service to be eligible)
• Paid vacation
• Paid sick leave

About PharmIntell:

PharmIntell is a WBENC certified woman-owned small business with headquarters in Somerville NJ. We provide information, intelligence and insight that enables pharmaceutical, medical device, and biotechnology companies to make business and scientific decisions, fulfill regulatory reporting requirements, and stay ahead through competitive intelligence. We seek to hire qualified information professionals with diverse backgrounds, education and employment experiences. We offer competitive wages and a benefits package. We support a healthy work-life balance by offering flexible work arrangements, including part-time/casual and work-from-home. For more information, please visit our website at www.pharmintell.com

Requirements

• Master's Degree in library or information science from an ALA-accredited institution
• Experience with MS Office applications (e.g. Word, PowerPoint, Outlook, Excel, Teams, OneDrive, SharePoint)
• Ability to work independently and manage priorities to meet deadlines
• Attention to detail and high standards for work quality
• Strong communication and interpersonal skills

Preferred Skills and Experience

• Library or information center work experience in the biomedical/pharma/healthcare sector
• Experience with literature searching; able to develop and structure a search to best address the client’s needs, from a comprehensive systematic review to a few good articles
• Familiarity with medical and scientific terminology; familiarity with biomedical indexing controlled vocabularies (e.g. MESH/EMTREE).
• Experience with industry-relevant research & discovery platforms (e.g. Ovid, ProQuest, Embase.com, PubMed, Scopus, Web of Science, Citeline, Adis R&D Insight, Cortellis suite, Micromedex, Informa Pharma Intelligence, Global Data, DataMonitor, DecisionResources, etc.); advanced searching skills using system-specific syntax are preferred.
• Experience with industry tools and technologies for information collection, analysis and processing (e.g. Endnote, Reference Manager, DistillerSR, BizInt SmartCharts, Tableau, MS PowerBI)
• Experience with content licensing and management
• Experience with end-user education and outreach; needs assessment; resource/service usage metrics
• Experience supporting end-users with access to e-resources
• Experience with document delivery services (e.g. CCC/Rightfind, Reprints Desk/Article Galaxy) and copyright clearance