Information Management and Analytics Senior Analyst

UNOPS; Damascus (MD); On-site; USD 80,000 - 110,000; Full time

Job summary

UNMAS Syria is seeking an Information Management and Analytics Senior Analyst to lead the IM Unit in Damascus. The role oversees prioritization, QA, SOP development, and alignment with international mine action standards, delivering timely, actionable information to stakeholders.

The ideal candidate has an advanced degree in IT/IM with 2+ years of relevant experience or a bachelor’s with 4+ years, plus experience with IMSMA, SQL, and data governance. Fluency in English and Arabic is expected.

Qualifications

• Advanced degree with 2 years of relevant experience or First-level degree with 4 years of relevant experience.
• Experience in information management support, data governance and data quality.
• Familiarity with databases, data migration, and reporting tools.

Responsibilities

• Lead the Information Management Unit, prioritizing requests and ensuring quality control.
• Develop and maintain SOPs, align IM practices with Mine Action Standards, and provide technical guidance to the IM team.
• Coordinate with national authorities, UN entities, and partners; oversee data migration to IMSMA Core.
• Document IM processes, monitor the IM workplan, and ensure timely delivery of information to stakeholders.
• Support data quality standards and dashboard/report/map production.

Skills

Data Management

Data Migration

Information Assurance

Information Governance

Information Management

Leadership

Project Coordination

Quality Management

Stakeholder Management

Education

Advanced University Degree in IT/Information Management

Bachelor’s Degree in a related field

Tools

IMSMA

SQL

PostgreSQL

GIS

Job description

Organizational context: UNMAS Syria, based in Damascus, coordinates humanitarian mine action and enables safe access for UN operations. Working with the Syrian Government and serving as the lead for the Mine Action Area of Responsibility, UNMAS supports the development of a national mine action authority. The program addresses the significant impact of explosive ordnance contamination resulting from the conflict, aiming to reduce harm and support survivors.

Job purpose: The Information Management and Analytics Senior Analyst is responsible for leading the Information Management (IM) Unit within UNMAS Syria. This role involves overseeing the prioritization of requests, ensuring quality control, developing and maintaining Standard Operating Procedures (SOPs), and aligning IM practices with International and National Mine Action Standards. The analyst provides technical guidance to the IM team, fosters an inclusive work environment, and ensures timely and accessible delivery of crucial mine action information to stakeholders. A key aspect of the role is facilitating coordination with national authorities and other partners, and overseeing the migration of UNMAS data to IMSMA Core, ensuring data accuracy and effective management.

Responsibilities: The Information Management and Analytics Senior Analyst will contribute to the strategic development and operational management of the IM Unit, adapting its structure as UNMAS Syria evolves. Key duties include identifying and reporting on gaps, challenges, risks, and opportunities within IM processes. The analyst will be responsible for documenting and improving IM processes, developing and maintaining IM SOPs, and contributing to the internal IM workplan and its monitoring. They will prioritize requests in coordination with the Head of Operations and provide technical guidance to the IM team, promoting a professional and ethical work environment. The role involves delivering timely and accessible mine action information to stakeholders, facilitating coordination with the Mine Action Area of Responsibility, UN entities, implementing partners, and the Syrian National Mine Action Centre. Oversight of data migration to IMSMA Core, quality assurance of information products (dashboards, reports, maps), and support for data quality standards and database maintenance are also critical functions.

Education: An Advanced University Degree (Master's or equivalent) in Information Technology, Information Management, Computer Sciences, or a related field with 2 years of relevant experience is required. Alternatively, a First-level University Degree (Bachelor's or equivalent) in a similar field with 4 years of relevant experience is acceptable.

Work experience: Required experience includes information management support, working with database systems, and data quality management. Experience chairing or facilitating technical working groups or multi-stakeholder coordination mechanisms is also necessary. Desired experience includes team management, working with national authorities and UN entities, coordination, data governance, supporting mine action IM, designing training programs, producing reporting products, and working with specific tools like IMSMA, SQL, Postgres, or GIS.

Skills: Data Management, Data Migration, Information Assurance, Information Governance, Information Management, Leadership, Project Coordination, Quality Management, Stakeholder Management

Required languages: English, Arabic

Desired languages: