Information Governance Development Support Specialist (PHX)

Stinson LLP; Phoenix (AZ); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Stinson LLP seeks an Information Governance Development Support Specialist to serve as the IG contact for software and hardware, implementing and training users, and supporting data quality and audits.

The role involves coordinating information flows with staff, testing software, and maintaining DMS workspaces while documenting procedures and classifications. Strong independent work and customer service are essential in a fast-paced office environment.

Qualifications

• Bachelor's degree or equivalent in records management, business law, or computer technology.
• Minimum 3–5 years' experience in information management with electronic data in DMS, network shares and records systems.
• Knowledge of management principles, theories and practices.

Responsibilities

• Serve as IG point of contact for software/hardware used by IG including implementation, training, troubleshooting, testing and data quality.
• Coordinate with staff to acquire/release information to/from DMS and records systems while ensuring compliance with guidelines.
• Assist in developing and maintaining DMS workspace structures and templates; document procedures and conduct data quality improvements.
• Prepare reports/metrics to communicate operational effectiveness of the IG program.

Skills

Analytical skills

Troubleshooting

Training

Data quality

Communication with attorneys

Independent worker

Problem solving

Customer service

Education

Bachelor's degree or equivalent

Tools

iManage

PostMark

PaperStream Capture

3E Records

Job description

Information Governance Development Support Specialist (PHX)

Job Category : Office Services/Facilities

Requisition Number : INFOR002485

• Posted : October 1, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

Description

Summary

This position will serve as an Information Governance point of contact for software and hardware utilized by Information Governance including implementing, training, trouble shooting, version testing, and data quality. Performs complex analytical or interpretive tasks to support compliance and audits. Applies specialized technical skills as an independent worker under minimal supervision. Responsibilities may include direct contact with staff to coordinate the acquisition or release of information to / from firm's document management system, records management systems, network shares to ensure compliance with outside counsel guidelines or complex data conversions; recommending procedural changes when needed for software versioning; documenting software development and procedures; conducting electronic searches / audits; assisting with creation / modification of DMS workspaces; maintaining template references noting class / sub-classifications.

This position reports to the IG Development Support Supervisor.

Required Education & Experience

• Bachelor's degree (or equivalent in work experience) including specialized courses in records management, business law, or computer technology.
• Minimum of 3-5 years' experience in information management relating to electronic data in document management, network shares and records management systems such as iManage, PostMark, PaperStream Capture, 3E Records.
• Knowledge of management principles, techniques, theories and practices.

Preferred Education & Experience

• Law Firm experience preferred.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Works with administrative staff and attorneys to identify business requirements to automate processes in IG systems
• Coordinates with Information Services activities relating to systems / hardware needed for the IG teams
• Supports the Supervisor in testing, troubleshooting, training requests related to software / hardware used by IG teams
• Improve quality of data held in IG systems
• Communicate directly with attorneys and staff as needed to fulfill support for IG systems and data transfers or integrity as assigned
• Assist in the development / maintenance of DMS workspace structures. Maintain template reference with classifications
• Aids in the development of IG training and awareness materials
• Prepares periodic reports and metrics as needed to convey the operational effectiveness of the IG Program
• Completes all special projects and other duties as assigned.
• Strong professional, independent thinking skills with strength in problem solving and the ability offer constructive opinions and creative solutions.
• Highly professional with a strong customer service orientation and commitment to meeting deadlines in a fast-paced and dynamic environment.
• Have the ability to be discreet, maintain confidential information and use sound judgment.
• Be resourceful, focus on accurate work, and be responsible and accountable for finished work product.
• Be a team player who motivates and educates others.
• Regular and predictable attendance is an essential function of the position.

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel

Travel as needed.

Work Environment & Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast-paced office environment that may require additional hours to complete work.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.

EEO Statement

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.