Information Governance Advisor (Mid-level)

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 90,000 - 140,000; Full time

Job summary

USAA Life Insurance Company is seeking a governance-focused professional to drive data governance, policies, and risk management across bank data domains. You will partner with data management, governance stakeholders, and enterprise teams to implement standards, controls, and reporting that support enterprise data objectives.

Ideal candidates bring 4+ years in information governance, data management, risk, or audit, plus strong analytical skills and experience with governance tools like Alation

Qualifications

• Bachelor’s degree or 4 years of relevant education/experience in information governance, risk, or data management.
• Minimum 4 years’ experience in information or data practices including governance, management, risk, audit, or analysis.
• Minimum 1 year of experience analyzing data governance issues and delivering data management solutions.
• Experience with data quality metrics, business rules and dashboards.

Responsibilities

• Drive governance oversight, monitoring, reporting and risk management across the bank’s information landscape.
• Collaborate with data management, governance stakeholders and enterprise teams to implement policies and controls.
• Monitor stewardship forums, prepare executive and regulatory reports, and support policy implementations.
• Identify opportunities to mature information governance frameworks and tools across multiple data domains.

Skills

Data governance

Regulatory knowledge

Stakeholder engagement

Data quality metrics

Analytical thinking

Education

Bachelor’s degree in information-related field

Advanced degree in information/risk field (optional)

Tools

Alation

Colibra

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

Help drive governance oversight, monitoring, reporting, and risk management activities across the USAA Federal Savings Bank (FSB). This role supports a broad range of Information Governance functions, including data stewardship advisory services, access management, data set management, and information-sharing governance.

The position partners closely with data management, data products, and governance stakeholders to implement and oversee governance frameworks, policies, standards, and controls. Working across multiple business areas, you will help ensure effective governance practices are adopted and sustained while coordinating with key partners to support enterprise data management objectives.

This role offers the opportunity to gain exposure across the full governance lifecycle, from policy and standards implementation through approvals, monitoring, and ongoing oversight. The ideal candidate is a collaborative, relationship-focused professional who enjoys working across teams, influencing stakeholders, and contributing to the maturity of enterprise governance capabilities.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.

Relocation assistance is available for this position.

What you'll do:

• Drive adoption for Data Governance Policy, Monitor and Report adherence across bank domains. Facilitate Stewardship and stakeholder forums, executive, committee and regulatory reporting.
• Support and Enable stewardship of data across bank data domains across data management activities including governance of Sensitive Data, Information Sharing, Critical Reports, Critical Data, Data SLAs, User Developed Applications, Enablement Zones, Data Asset Inventories, Data Risk Management, PRCI/RCSA
• Synthesize key information / data and research to recommend information governance initiatives that deliver business value across a single data domain.
• Partner with Enterprise team and stakeholders to continuously enhance information governance process and tools and proposing recommendations for improvements to peers, community and the next level of leadership.
• Anticipate, analyze, and effectively resolve problems and issues; make recommendations and identify when and how to elevate problems to the appropriate level.
• Responsible for acquiring and applying a broad-based knowledge of various lines of the business, channels, data domains and their applications and processes across one-to-many Information Governance standards and data management activities.
• General understanding of risk and compliance principles applied to information governance and data management solutions.
• Operate independently and with peers to execute information governance and data management practices and processes.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Information Architecture, Information Management, Information Studies, Information Technology, Risk, Audit or related technical field; OR 4 years of relevant education and/or experience.
• Minimum 4 years' experience in Information or Data related practices to include: information governance, information management, Risk, Audit, information architecture, IT, analysis and reporting OR Advanced degree in Information Architecture, Information Management, Information Studies, Risk, Audit, Information Technology or a related technical field with 2 years' experience in Information or Data related practices as noted above.
• Minimum 1 year of related work experience analyzing data governance issues and delivering data management solutions required, including documenting business workflow and managing data quality processes.
• Extensive experience in data quality metrics, business rules and dashboards.

What sets you apart:

• Strong experience implementing data management tools such as Alation, Colibra etc..
• Experience navigating complex governance, compliance, risk management, or regulatory environments with the ability to balance strategic objectives and operational execution.
• Demonstrated ability to build