Information Designer

LINK; Washington (District of Columbia); On-site; USD 71,000 - 97,000; Full time

Benefits offered by this job

Internet stipend

Healthcare benefits

Short Term Disability Insurance

401K with employer contribution up to

Holidays and PTO

Learning and Development reimbursement

Technology package (MacBook Pro, etc.)

Job summary

LINK is a fast-growing Woman Owned Small Business that utilizes human-centered design to support strategy, innovation, and branding within the federal government and adjacent industry partners. As an Information Designer, you will translate concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams for print and digital formats.

You will collaborate with engineers, futurists, and clients to develop intuitive information hierarchies, create

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field.
• 5–10 years of experience in graphic design, information design, visual communication, or a related field.
• Active Secret Clearance required
• Strong expertise in information design, visual storytelling, and communicating complex information through visual means.
• Well-versed in a variety of design disciplines (e.g., information design, graphic design, brand development, experience design) and able to select the appropriate approach for a given challenge.
• Strong understanding of information hierarchy, visual communication principles, accessibility considerations, and human-centered design methodologies.
• Strong written and verbal communication skills and the ability to collaborate effectively with clients and cross-functional teams.
• Demonstrated ability to balance multiple priorities and deadlines while maintaining high standards of quality and craft.
• Able to work independently while contributing effectively within collaborative team environments.
• Approaches work with optimism, openness to new ideas, and a collaborative mindset.
• Portfolio that demonstrates conceptual skills and design execution.

Responsibilities

• Partners with cross-functional teams to understand client challenges and communication objectives.
• Applies human-centered design principles to develop visual solutions that align audience needs, stakeholder priorities, and business objectives.
• Translates data, research findings, and complex concepts into clear visual formats that communicate insights and recommendations.
• Develops information hierarchies, visual frameworks, and communication structures that improve comprehension and usability.
• Guides visual approaches to help stakeholders understand complex systems and strategic initiatives.
• Independently manages design workstreams while balancing quality, deadlines, and client expectations.
• Develops high-quality visual products including infographics, dashboards, charts, diagrams, presentations, wireframes, prototypes, and decision-support materials.
• Creates vector illustrations, iconography, visual frameworks, and supporting assets that communicate complex concepts.
• Translates technical and abstract content into compelling visual narratives that support understanding and decision-making.
• Reviews visual products for accessibility and 508 compliance considerations and incorporates inclusive design principles.
• Develops reusable templates, visual standards, and design systems for consistency across engagements.
• Applies advanced visual communication principles to improve clarity, usability, audience engagement, and retention.
• Collaborates with internal and external stakeholders to address client objectives and user needs.
• Facilitates design discussions, working sessions, and reviews that strengthen outcomes.
• Uses visual prototyping to explore concepts and align stakeholders around solutions.
• Synthesizes feedback into actionable design improvements.
• Balances multiple priorities while maintaining quality and craft.

Skills

Information design

Visual storytelling

Human-centered design

Information hierarchy

Accessibility awareness

Cross-functional collaboration

Strong communication

Portfolio demonstrations

Education

Bachelor's degree in Graphic Design or related field

Tools

Adobe Creative Cloud

Job description

Location

We are actively hiring in the Washington D.C. area.

Overview

Who We Are: LINK is a fast-growing Woman Owned Small Business (WOSB) that leverages human-centered design to support strategy, innovation, communication, change, and branding within the federal government and adjacent industry partners. At LINK, we partner with engineers, futurists, and thought leaders to untangle complexity, discover opportunity, and communicate clearly with visual stories. Let us be your partners in change.

Opportunity

LINK is actively seeking an Information Designer to join our team, where we collaborate with clients across a wide range of industries to create impactful visual stories that communicate complex ideas. You will translate concepts into compelling visual products, including prototypes, wireframes, infographics, charts, and diagrams, to convey quantitative data and abstract ideas in print and digital formats. This role applies human-centered design and design thinking principles to solve complex challenges and deliver visually engaging solutions, working with internal teams and clients to understand needs, develop intuitive information hierarchies, and create designs that support goals.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communication, Visual Journalism, Animation, Information Design, or a related field.
• 5–10 years of experience in graphic design, information design, visual communication, or a related field.
• Active Secret Clearance required
• Strong expertise in information design, visual storytelling, and communicating complex information through visual means.
• Well-versed in a variety of design disciplines (e.g., information design, graphic design, brand development, experience design) and able to select the appropriate approach for a given challenge.
• Strong understanding of information hierarchy, visual communication principles, accessibility considerations, and human-centered design methodologies.
• Strong written and verbal communication skills and the ability to collaborate effectively with clients and cross-functional teams.
• Demonstrated ability to balance multiple priorities and deadlines while maintaining high standards of quality and craft.
• Able to work independently while contributing effectively within collaborative team environments.
• Approaches work with optimism, openness to new ideas, and a collaborative mindset.
• Strong proficiency with Adobe Creative Cloud tools and the ability to leverage a variety of design technologies to create effective visual communication products across print and digital environments.
• Portfolio that demonstrates conceptual skills and design execution.

Responsibilities

Strategic Visual Problem Solving

• Partners with cross-functional teams to understand client challenges and communication objectives.
• Applies human-centered design principles to develop visual solutions that align audience needs, stakeholder priorities, and business objectives.
• Translates data, research findings, and complex concepts into clear visual formats that communicate insights and recommendations.
• Develops information hierarchies, visual frameworks, and communication structures that improve comprehension and usability.
• Guides visual approaches to help stakeholders understand complex systems and strategic initiatives.
• Independently manages design workstreams while balancing quality, deadlines, and client expectations.

Visual Design & Information Products

• Develops high-quality visual products including infographics, dashboards, charts, diagrams, presentations, wireframes, prototypes, and decision-support materials.
• Creates vector illustrations, iconography, visual frameworks, and supporting assets that communicate complex concepts.
• Translates technical and abstract content into compelling visual narratives that support understanding and decision-making.
• Reviews visual products for accessibility and 508 compliance considerations and incorporates inclusive design principles.
• Develops reusable templates, visual standards, and design systems for consistency across engagements.
• Applies advanced visual communication principles to improve clarity, usability, audience engagement, and retention.
• Collaborates with internal and external stakeholders to address client objectives and user needs.
• Facilitates design discussions, working sessions, and reviews that strengthen outcomes.
• Uses visual prototyping to explore concepts and align stakeholders around solutions.
• Synthesizes feedback into actionable design improvements.
• Balances multiple priorities while maintaining quality and craft.

Brand & Creative Execution

• Applies brand standards across a wide variety of products and formats.
• Develops client-specific visual identities and branded assets that support goals.
• Demonstrates strong visual judgment in typography, layout, color, and information organization.
• Ensures visual products remain consistent while addressing audience needs and objectives.
• Brings creativity and problem-solving mindset to complex design challenges.

Interactive & Digital Media

• Explores digital and interactive mediums, including websites, dashboards, applications, motion graphics, video, and emerging formats.
• Identifies effective media mix to communicate information and engage audiences.
• Contributes to interactive and multimedia experiences that improve understanding and engagement.
• Applies storytelling principles across channels and formats.
• Shows curiosity and adaptability when exploring new technologies.

Work Schedule

• Full time, 40 hours per week
• Some travel required for events and LINK team activities

Salary & Benefits

• Salary range: $71,000 – $97,000; final offer based on experience and location.
• $100 monthly internet/cell phone stipend
• LINK-sponsored healthcare benefits including medical, dental, and vision
• Company-paid Short Term Disability Insurance
• 401K with employer contribution up to 4%
• 11 Federal holidays per year
• 15 days of PTO per year
• Paid holiday time off (Christmas Eve through New Year)
• $2,000 Learning and Development program reimbursement
• Technology package including a LINK-owned MacBook Pro, monitor, mouse, and keyboard

Equal Opportunity

LINK is an Equal Opportunity Employer (EOE). We do not discriminate on the basis of any protected status. We may collect voluntary self-identification information for government reporting purposes in accordance with applicable law.