INFORMATION CENTER ATTENDANT I

State of New Hampshire; New Hampshire; On-site; USD 10,000 - 60,000; Part time

Job summary

The State of New Hampshire is seeking a part-time Information Center Attendant I for the Sutton Welcome Center. This role involves providing excellent customer service, maintaining facilities, and sharing information about area attractions. Candidates must complete 8th grade, exhibit strong communication skills, and be available for a flexible schedule.

Qualifications

• Must have completed 8th grade or equivalent.
• No specific experience required.
• Enjoy working with the public and have good communication skills.

Responsibilities

• Deliver exceptional customer service and information to visitors.
• Maintain a clean and safe facility through custodial duties.
• Assist travelers in emergencies and provide information to promote local attractions.

Skills

Customer Service

Communication

Teamwork

Problem Solving

Education

Completion of 8th grade or equivalent

Job description

2 days ago Be among the first 25 applicants

State of New Hampshire provided pay range

This range is provided by State of New Hampshire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$14.40/hr - $18.46/hr

State of New Hampshire Job Posting

Department of Business and Economic Affairs

Bureau of Visitor Services

Sutton Welcome Center

Information Center Attendant I

Position #TMPPT1911

$14.40/hour - $18.46/hour

The State of New Hampshire, Department of Business and Economic Affairs has a part-time vacancy for Information Center Attendant I at the Sutton Welcome Center. The Center is open 7 days a week 9am -5pm. Preference is given to applicants with a flexible schedule that includes weekday and weekend availability. Shift hours are variable with hours totaling 12 to 24 per week.

SUMMARY: To represent the State of New Hampshire, Business and Economic Affairs, Division of Travel and Tourism Development (DTTD) supporting the Welcome and Information Centers. To act professionally and courteously while promoting the State of New Hampshire along with maintaining and protecting facilities, providing information and assisting visitors and the traveling public.

YOUR EXPERIENCE COUNTS: Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

MINIMUM QUALIFICATIONS:

Education: Completion of 8th grade or its equivalent.

Experience: None required.

License/Certification: None required.

SPECIAL REQUIREMENTS:

Must enjoy working with the public and meeting new people. Must also be a team player and possess great communication skills, as well as be able to maintain composure during stressful times. Must become familiar with the agency initiatives and mission.

Must be able to physically stand for long periods of time, negotiate stairs and lift and carry up to 50 lbs.

Must have attained 18th birthday on or before date of application.

Must be available to work various schedules as business needs require.

May be asked to fill in at other centers as business needs require.

RECOMMENDED WORK TRAITS:

Knowledge of the principles and processes of providing customer service. Knowledge of methods to show, promote, and sell products or services. Knowledge of the materials, equipment, and methods commonly used in cleaning operations. Ability to understand and carry out oral and written instructions. Ability to communicate information and ideas clearly so others can understand. Ability to use ordinary tools. Ability to perform routine clerical tasks. Ability to perform simple arithmetic computations and make change accurately. Ability to establish and maintain effective working relationships with other employees and the general public. Must be willing to maintain appearance appropriate to the assigned duties and responsibilities as determined by the agency appointing authority.

For promotion from 39-3090 Miscella neous Entertainment Attendants and Related Worksers-1, pay band 1, to 39-3090 Miscellaneous Entertainment Attendants and Related Workers-2, pay band 2, employees must:

• Receive satisfactory performance evaluations;
• Be recommended for promotion by the immediate supervisor;
• Be approved for promotion at the discretion of agency management to satisfy an organizational/business need; and
• Meet the minimum qualification requirements of 39-3090 Miscellaneous Entertainment Attendants and Related Workers-2.
  

RESPONSIBILITIES:

Delivers exceptional customer service and information to visitors to promote New Hampshire area attractions, such as lodging, activities, dining and natural resources.

Direct visitors to services as necessary by using brochures, websites and/or other resources for visitor’s area of interest. Assist travelers when needed in highway and/or personal emergencies.

Performs general interior and exterior grounds upkeep, including custodial duties and snow removal at the Welcome and Information Centers to insure a safe and clean facility.

Maintains inventory of janitorial supplies and of brochures and travel literature; alerts supervisor when supplies are running low.

Assist Division of Travel and Tourism marketing team by communicating and marketing the State’s campaign throughout the Welcome and Information Centers locations.

Actively maintains working knowledge of traveler information throughout the State by attending seminars and training as required.

Performs other related duties as assigned.

DISCLAIMER STATEMENT: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information please contact Karen King, Supervisor 1, [e-mail], [phone]

EOE

TDD Access: Relay NH 1-800-735-2964

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Government Administration

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