Information Architect - Remote / Telecommute

Jobs via Dice

Draper (UT)

Remote

USD 130,000 - 150,000

Full time

14 days+

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Job summary

Jobs via Dice is seeking an Information Architect to design and implement information architecture across Confluence and SharePoint. This role involves optimizing user experience and developing documentation standards for content governance. Ideal candidates should possess strong analytical skills and have a proven background in managing knowledge management systems.

Qualifications

3+ years experience managing Confluence and SharePoint.
Strong organizational and analytical skills.
Ability to work independently.

Responsibilities

Design and implement information architecture.
Develop and enforce documentation standards.
Monitor usage patterns for continuous improvement.

Skills

Documentation standards

Content organization

Analytical skills

Problem-solving

User experience optimization

Education

Confluence administration certification

Tools

SharePoint

Jira

HTML

CSS

content migration tools

Job description

Information Architect - Remote / Telecommute

1 week ago Be among the first 25 applicants

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Cynet Systems, is seeking the following. Apply via Dice today!

Job Description:

Responsibilities:

Content Organization & Structure: Design and implement a coherent, intuitive information architecture across Confluence and SharePoint platforms that makes content easily discoverable.
Content Migration & Consolidation: Identify redundant, outdated, or trivial content and execute a plan to consolidate or archive materials as appropriate
Documentation Standards: Develop and enforce documentation standards, templates, and style guides to ensure consistency across knowledge repositories
Metadata Framework: Create and maintain robust metadata frameworks and taxonomies to improve searchability and content relationships.
User Experience: Optimize navigation paths and search functionality to enhance the user experience and reduce time spent searching for information.
Content Governance: Implement governance processes for content creation, review, and retirement to maintain quality and relevance.
User Training: Provide guidance and best practices to content contributors to ensure adherence to established standards.
Analytics & Reporting: Monitor usage patterns and generate insights to drive continuous improvement of knowledge resources.
Stakeholder Management: Collaborate with Professional Services teams to understand their knowledge needs and tailor solutions accordingly.
Technical Support: Troubleshoot and resolve technical issues related to the knowledge management platforms.

Required Qualifications:

Proven experience (3+ years) administering and configuring Confluence and SharePoint environments.
Excellent organizational skills with keen attention to detail.
Experience developing and implementing information architecture principles.
Ability to work independently with minimal supervision.
Strong analytical and problem-solving capabilities.
Experience working with Professional Services teams or similar stakeholder groups.

Technical Skills:

Confluence administration certification or equivalent practical experience.
SharePoint administration skills including site collection management, permission structures, and content types.
Understanding of content migration tools and processes.
Familiarity with HTML, CSS, and basic scripting for content customization.
Experience with search optimization and taxonomy management.
Knowledge of documentation and knowledge management best practices.

Preferred Qualifications:

Previous experience working in a professional services or consulting environment.
Experience with related tools such as Jira, Microsoft 365 suite, or other knowledge management systems.
Understanding of ITIL or other service management frameworks.
Background in technical writing or documentation.
Experience working in global, distributed teams.

Seniority level