Informatics Analyst - FT

Massac Memorial Hospital; Metropolis (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Massac Memorial Hospital is seeking an Ambulatory Informatics Analyst to optimize Meditech Expanse usage in our ambulatory settings. You will act as an internal consultant, monitor clinic processes, and ensure compliance with federal/state MU requirements.

You will train staff on Expanse, resolve issues, document system problems, and participate in security audits to protect PHI. Strong HIPAA knowledge and Office/Windows skills required.

Qualifications

• BS/BA in business, management or clinical field with ≥3 years in clinical apps in a hospital setting.
• HIPAA familiarity and hospital policies/procedures.
• Experience with Windows OS and Office apps; SQL knowledge is a plus.

Responsibilities

• Serve as internal consultant for Meditech Expanse functionality.
• Monitor clinic processes and report issues to management.
• Collaborate with managers to maintain compliant, on-schedule EMR usage.
• Train clinic staff on Expanse features and updates.
• Assist staff with Expanse issues and document problems.
• Document ambulatory app issues and submit action requests to Meditech.
• Escalate requests; participate in HIPAA/PHI security audits.
• Troubleshoot routine problems; escalate to Meditech as needed.
• Write reports using Meditech RW/RD/BCA/DR modules.
• Hold periodic staff meetings for updates and feedback.

Skills

HIPAA familiarity

Windows & Office proficiency

Education

BS/BA in business, management or clinical field

Associates degree with longer experience

Tools

SQL

Job description

Ambulatory Informatics Analyst - FT

Summary: Will promote most effective use of Meditech Expanse capabilities in the Ambulatory environment.

Essential Functions including but not limited to:

1. Act as an internal consultant to hospital staff and physicians in development and implementation of Meditech's functionality.
2. Monitor clinic processes and report to the management team on issues that require additional support or special attention.
3. Work with core team of managers to keep schedule on track and up to quality required for use compliant with federal and state rules for the meaningful use of EMR systems.
4. Train new clinic staff and retrain existing staff in use of Expanse software, updates and new functionality.
5. Assist clinic staff to resolve issues or problems in use of the Expanse software.
6. Identify and document Ambulatory apps issues reporting same to Meditech within its procedures and making formal requests for action.
7. Track and follow up on requests to Meditech escalating issues to higher levels as needed.
8. Participate in audits and reviews of security risks consistent with HIPAA for protection of PHI and work collaboratively with others to resolve issues and develop improved practices.
9. Troubleshoot and resolve routine problems with software and when necessary referring those problems to Meditech for resolution
10. Write reports in various Meditech report-writing modules (RW, RD, BCA, DR)
11. Conduct periodic meetings with staff to share information updates and obtain employee feedback and participation.

Qualifications and Education:

1. Must have BS or BA in Business, Management, Clinical focus area, or relevant field as well as at least 3 years experience in Clinical apps ideally in hospital setting where Meditech or comparable software was used. Will consider someone with Associates Degree in Business, IT, or Clinical focus area but with substantially longer experience than 3 years.
2. Familiarity with HIPAA and with hospital based policies and procedures is essential
3. Experience using Microsoft Windows and its Office suite of applications (Word, Excel, Powerpoint and Outlook) and researching problems or questions on internet. SQL experience is a plus.

****MMH is an equal opportunity employer****