inFeedo Looking for Admin & IT specialist at Remote

inFeedo; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team as an Admin & IT Specialist, where you'll enhance the employee experience at a fast-growing company. This role is pivotal in managing IT and admin processes, ensuring that all employees have the tools they need to succeed. You'll be responsible for asset management, vendor coordination, and data security, making sure that every inFolk has a seamless experience. If you're passionate about technology and enjoy solving problems, this is the perfect opportunity to make a significant impact in a vibrant work environment.

Qualifications

• Degree in Technology, Engineering, or Computer Science required.
• 6 months to 2 years of experience in IT support or vendor management.

Responsibilities

• Manage laptop inventory and ensure data security for all employees.
• Coordinate with vendors and resolve IT issues for inFolks.

Skills

Excellent communication

Forecasting

Vendor management

Asset management

Data security

Google Sheets

Education

Degree in Technology

Degree in Engineering

Degree in Computer Science

Tools

VPN

Kandji

Job description

As the Admin & IT specialist at inFeedo, you will play a definitive role in impacting the employee experience for all inFolks (employees of inFeedo). You will be responsible for all the admin & IT requirements of inFolks.

No. of positions: 1

What will you be doing?

1. Asset management & forecasting: Understand business needs and maintain laptop inventory records accordingly. Also, assess assets on a regular basis to ensure that they continue to meet necessary demands.
2. Stakeholder Management: Coordinate the needs of all remote inFolks, vendors, and contractors with least possible TAT.
3. Vendor Management: Deal with all IT & admin vendors for laptops, repairs, gift hampers, prints, medals/trophies etc.
4. Ensure data security: Protect customer data from outside infiltration through encryption, secure data storage, and other necessary means. General tools management such as VPN, Kandji, and others.
5. Support: Resolving all issues inFolks have with their laptops and software. Assist with the installation of new hardware and software and help train employees on its use.
6. Analyse & Ideate: Offer suggestions for possible upgrades and changes within the IT department.

This role offers an exciting opportunity to set up the admin & IT processes for inFeedo. Go for the extra mile, by not only solving issues but ensuring that all inFolks have a great experience at work.

Who will you work with?

Seema, Alok, Sameera, Shilpi, and of course the rest of the jovial inFeedo team you’ll find at the end of this page.

What skills do you need?

1. Qualification: Degree in Technology, Engineering, or Computer Science.
2. Experience: 6 months to 2 years of total work experience.
3. Critical Skills: Excellent communication, forecasting & vendor management.
4. Bonus Points: If you have prior experience handling/repairing MacBooks & interest in delivering a ‘wow’ employee experience. Hands-on experience with Google Sheets. Managed vendors & deliveries within stringent timelines.

What happens after you apply?

1. Step 1: Within 7 days of your application – which is wholesome, original & expressive – our People Team will reach out to you for a quick chat.
2. Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
3. Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
4. Step 4: After a quick interaction with the People Team, if our vibes match, a tête-à-tête with inFeedo’s leadership team follows.

If we mutually enjoy the 4 steps, we onboard you with a big smile.

Note: We’re scaling extremely fast and we’d like to apologize in advance in case there is a delay or miss in this process. It is unintentional.

Our expectations before you click “Apply Now”

Read about inFeedo and Amber. At any step, if things don’t work out, we proactively send an email. You are welcome to ask for detailed feedback and re-apply in the future.

We are an equal opportunity employer and value diversity at inFeedo. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or education. [Passion>Skills>Education]

Keywords: HR Tech, SaaS, IT Specialist, Vendor Management, Laptop, Inventory Management, Communication