Industrial Systems Administrator

Solaris Energy Infrastructure; Memphis (TN); Presencial; USD 65 000 - 95 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Disability Insurance

Company paid Life and AD&D insurance

Company matching 401(k) retirement

Paid time off with holidays

Tuition Reimbursement

Resumo da oferta

Solaris Energy Infrastructure, Inc. is seeking an Industrial IT Systems Administrator / Field IT Support Specialist to provide on-site IT, networking, and control system support for field operations.

You will monitor support tickets, configure networks for new offices, ensure reliable Fiber and Starlink connectivity, and support PLC-based control systems.

Qualificações

• Experience with networking installation and maintenance.
• Proficiency in general PC support and troubleshooting.
• Familiarity with Internet connectivity technologies such as Fiber Optic and Starlink.
• Strong problem-solving and the ability to work independently in a field environment.
• Excellent communication and interpersonal skills.
• Certifications in IT fields preferred: CompTIA A+ and Network+.

Responsabilidades

• Monitor ticketing system for IT support requests and incidents.
• Set up routers, firewalls and network configurations for new offices and sites.
• Provide on-site PC support and hardware/software troubleshooting.
• Ensure reliable Internet connectivity via Fiber and Starlink at job sites.
• Collaborate with field staff, control engineers and SCADA teams to resolve IT issues.
• Troubleshoot system integration and maintain data availability.
• Maintain documentation for IT infrastructure and workflows.
• Assist in configuring new IT equipment and monitoring tools.
• Provide training on IT topics to field personnel.
• Ensure data security and redundancy in system design.

Conhecimentos

Networking installation

PC support

Fiber Optic connectivity

Starlink connectivity

Independent work

Communication

Troubleshooting

Documentation

Formação académica

CompTIA A+

CompTIA Network+

Descrição da oferta de emprego

Solaris Energy Infrastructure, Inc. (NYSE:SEI) delivers comprehensive power infrastructure solutions including generation, distribution, installation and commissioning, aftermarket support, and operations and maintenance. Headquartered in Houston, Texas, the Company serves multiple U.S. end markets, including data centers, energy, and other commercial and industrial sectors.

Job Description

About the Opportunity

We are seeking an Industrial IT Systems Administrator / Field IT Support Specialist to support field operations by providing on-site IT, networking, and control system support. This role includes monitoring support tickets, maintaining reliable internet connectivity (Fiber and Starlink), supporting PLC-based control systems, and performing general networking and PC support. The position works closely with field teams and engineers to troubleshoot issues, support system integrations, and ensure consistent, high-availability IT operations across job sites.

Essential Functions

• Monitor ticketing system for technical support requests, incidents and projects in assigned office, job site and/or region.
• Facilitate internet connectivity for new office locations, including setup of routers, firewalls, and initial network configurations to ensure quick and secure onboarding.
• Offer general PC support, including troubleshooting hardware and software issues.
• Ensure reliable Internet connectivity using technologies such as Fiber Optic and Starlink.
• Collaborate with field staff, control system engineers, SCADA teams, and management to address IT-related concerns, ensure seamless connectivity, and provide solutions.
• Troubleshoot system integration issues and maintain high data availability.
• Maintain and update documentation related to IT infrastructure, system architecture, configurations, and workflows.
• Conduct regular maintenance and updates to ensure optimal performance of IT systems.
• Assist in the setup and configuration of new IT equipment and systems.
• Provide training and support to field staff and operations personnel on IT-related topics and new monitoring tools as needed.
• Ensure data reliability, redundancy, and security in system design.

Qualifications

Experience/Education

• Experience with networking installation and maintenance.
• Proficiency in general PC support and troubleshooting.
• Familiarity with Internet connectivity technologies such as Fiber Optic and Starlink.
• Strong problem-solving skills and the ability to work independently in a field environment.
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills.
• Demonstrates the ability to operate independently and manage priorities effectively.
• Certifications in relevant IT fields preferred: CompTIA A+ and Network+.Experience working in industrial or field environments preferred.

Key Skills and Qualifications

• Exceptional communicator – direct and transparent, skilled problem-solver with proven success in building coalitions and avoiding conflicts
• Total ownership mentality – proactively identifies and removes obstacles across numerous ongoing tasks
• Independent thinker – provides original thoughts and constantly asking “how can we do this better”
• Innovative thinker – willingness to consider novel solutions and ability to adapt to change
• Desirable teammate – impeccable character, humility, and collaborative
• Relentless – aspires to contribute and achieve his/her full potential

Additional Information

Our CREATORS Culture

At Solaris, we believe that staying true to our core beliefs improves our decision-making, productivity and is key to our individual and collective achievements. Combining your innovative thinking with our core values that encourage Communication, Recognition, Entrepreneurship, Accountability, Teamwork & Transparency, Ownership, Results and Safety, we become CREATORS.

We value your hard work, integrity, and commitment to the Solaris “First in Service & Innovation” culture through competitive pay and benefits packages and ongoing career development.

• Competitive compensation packages
• Disability Insurance
• Company paid Life and AD&D insurance with supplemental offerings
• Company matching 401(k) retirement plan
• Paid time off, including 10 paid holidays
• Tuition Reimbursement

Solaris is an Equal Opportunity Employer.

Why Solaris

Join a company at the forefront of the energy infrastructure buildout powering data centers and industrial growth. We offer competitive compensation, benefits, and opportunities to grow alongside a high-performing team.