Industrial Services Manager - Lake Charles, LA

Kaizen Lab Inc.; Sulphur (LA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Paid time off

Job summary

Altrad Sparrows is seeking a hands-on Technical Lead to manage assigned customer accounts, lead a field- technician team, and grow the business through new opportunities and competitive pricing. You will ensure service quality, safety compliance, and timely project delivery across on-site operations in the industrial/marine sectors.

The role requires strong leadership, technical expertise in electrical, pneumatic, hydraulic and mechanical systems, and a proven ability to manage client

Qualifications

• 5+ years of installation, repair and maintenance of industrial machinery; prior leadership experience is a plus.
• Strong knowledge of electrical, pneumatic, hydraulic and mechanical systems.
• Experience budgeting, forecasting, pricing/bid prep, and account management.

Responsibilities

• Install, troubleshoot and maintain machinery to support field teams.
• Read diagrams, schematics and service manuals to guide work procedures; ensure tight tolerances.
• Oversee inspection, measurement and fault-identification using CMMS.
• Identify and order replacement parts; manage inventory for the team.
• Maintain ongoing technical knowledge through training and industry workshops.

Skills

Leadership

Communication

Safety culture

Team management

Troubleshooting

Education

High School Diploma or equivalent

Tools

CMMS

Job description

Built on expertise. Trusted for 50 years. Delivery assured — every time.

Altrad Sparrows is a global provider of specialist engineering, inspection, operations and maintenance services to the offshore energy, industrial and renewables markets. We specialize in delivering structured and tailored solutions to meet our clients' lifting, mechanical handling, and fluid power requirements, whether that's on a drilling rig, a fixed offshore platform, or an onshore refinery, port, power station or manufacturing facility.

With over 65,000 people across 50+ locations worldwide, we work around the world, around the clock, combining global reach with the network, knowledge and responsiveness of a local specialist. Our in-house engineering capability spans mechanical, hydraulic, electrical, structural and integrity disciplines, giving us the depth to take on complex, safety-critical challenges others can't.

Our 'above all, one standard' commitment to quality and safety means our clients can count on consistent, high performance — every time, everywhere.

Safety. Quality. People. These are the foundations we've built on for 50 years, and the values that will drive us forward.

MainPurpose

To combine hands-on technicalexpertise with strong business and leadership acumen to manage assignedcustomer accounts, grow the business through new opportunities and competitivepricing, and lead a team of field technicians, ensuring both financial/businesstargets and technical service quality are consistently met or exceeded.

Main Responsibilities

Technical Leadership & Field Operations

• Installation & Maintenance:Maintain hands-on technical involvement, installing, troubleshooting, andmaintaining commercial and industrial machinery (engines, conveyors, electricalsystems, and pneumatic/hydraulic equipment) as needed to support the team andstay credible with technicians and clients.
• Technical Oversight: Readdiagrams, schematic drawings, and service manuals to establish and guide workprocedures; oversee precision fitting, gear/shaft alignment, and equipmentadjustment to tight tolerances.
• Quality & Fault Management:Oversee inspection, measurement, and fault-identification processes toensure equipment operates safely and efficiently, using the customer's onsitemaintenance management system (CMMS).
• Parts & Inventory: Overseeidentification and ordering of replacement parts and maintain inventory ofparts and tools for the team.
• Continuous Learning: Maintainand expand technical knowledge of electrical, pneumatic, hydraulic, andmechanical systems through ongoing training and industry workshops.

Account & Business Management

• Client Relationship Management:Serve as the primary point of contact for assigned accounts; ensure allorders and contracts are completed to the client's satisfaction whilemaximizing the financial benefit to the Company.
• Client Reporting: Compileand present monthly/quarterly reports covering safety, financial, technical,and operational performance on a client-agreed schedule.
• Process Improvement: Reviewinternal and client-facing operational processes to maximize efficiency; managechange effectively, both financially and technically; gather customer feedbackthrough satisfaction surveys and site visits.
• Business Planning &Targets: Partner with management to set and achieve profit and businesstargets for assigned accounts.
• New Business & Pricing: Identifynew business opportunities, prepare bids and pricing proposals for existing andprospective clients, and actively market the Company's services to the clientbase.

Team Leadership &Development

• Supervision: Manage a teamof field technicians; lead or attend daily shift meetings to prioritize workorders and minimize downtime.
• Performance Development: Conductannual performance appraisals, identify training needs, and monitor the ongoingperformance of direct reports.
• Safety Culture: Set theexample for correct safety behavior at all times; ensure familiarity with andadherence to OSHA standards; support the rollout of safety initiatives andreport incidents immediately.
• People Management: Apply HRpolicies and practices effectively; monitor team satisfaction and provideguidance to direct reports as needed.

Qualifications andExperience

• Experience: Minimum of 5years of installation, repair, and maintenance of commercial and industrialmachinery, with demonstrated readiness to lead or mentor others (priorlead/supervisory experience a plus).
• Technical Knowledge: Strongworking knowledge of electrical, pneumatic, hydraulic, and mechanical systems.
• Business Acumen: Experiencewith or aptitude for budgeting, forecasting, pricing/bid preparation, andaccount management.
• Leadership: Demonstratedability to supervise, train, and develop technicians.
• Safety: Familiarity withOSHA standards and requirements; ability to model and lead a strong safetyculture.
• Communication: Strong oraland written communication skills, including comfort presenting performancereports directly to clients.
• Driving Record: A gooddriving record is essential; ability to travel to client sites as needed.
• Independence: Ability toperform tasks and manage competing priorities independently.
• Education: High SchoolDiploma or equivalent; additional business, technical, or leadershiptraining/certification is a plus.

WHY ALTRAD SPARROWS

• We invest in our people, operate with integrity, and build careers — not just fill jobs.
• Stable, growing industrial services company with a strong global footprint
• Collaborative, safety-first culture with real investment in workforce development
• Leadership visibility: This role reports directly to the Business Manager and influences shop-wide operations

WHAT WE OFFER

• Competitive Benefits: 401(k) with matching, health/dental/vision insurance, life insurance, paid time off, referral program, and retirement plan.
• Career Growth: Opportunities to advance within a global organization.
• Core Values: Respect, Solidarity, Courage, Humility, and Conviviality—creating a positive and inclusive workplace.

Ready to make a difference? Join us at Altrad Sparrows and be part of a team that values innovation, collaboration, and excellence.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

**Candidates applying for US based positions must be eligible to work in the U.S. without sponsorship. **