Industrial Sales Rep

The Charis Group; Michigan; Remote; USD 70,000 - 110,000; Full time

Job summary

The Charis Group is seeking an Outside Industrial Sales Representative to cover the greater Western Michigan area. You will expand key accounts, drive growth, and deliver tailored PPE solutions to industrial customers.

You will lead territory strategy, uncover new opportunities, maintain CRM records, and collaborate with service teams to ensure customer satisfaction. Travel within the region and occasional trade shows are expected.

Qualifications

• Minimum 3+ years in outside sales.
• Experience selling to industrial customers is a plus.
• Strong communication and negotiation skills.

Responsibilities

• Exceed sales goals and targets.
• Develop territory strategies and lead generation.
• Manage key accounts and customer relationships.
• Coordinate with vendors and internal teams.
• Present solutions, products, and services.
• Attend trade shows and field events.
• Maintain CRM records and forecast pipeline.

Skills

Outside sales

Customer relationship

Market research

CRM

Tools

CRM software

MS Office

Job description

Outside Industrial Sales Representative ideally located anywhere in the greater Western Michigan area.

Our client is an Industrial Personal Protective Equipment Distributor that is looking for YOU, a successful Outside Sales Representative (OSR) and become the driving force behind their growth and success. As an OSR, you'll be more than just a salesperson; you'll be a strategic partner, responsible for nurturing and expanding our clients key accounts, driving market share growth, ensuring profitability, and creating exceptional customer experiences.

Our client wants you because you bring the right attitude, determination, and natural talent to take ownership of your assigned sales territory. Your focus will be on elevating our client's Industrial Division's safety presence, and our client will be sure to equip you with the training, tools and support to make it happen.

As an OSR, you can take your experience and expect to: Lead the charge in coordinating sales activities and strategies. Uncover new leads and opportunities, shaping the future of our client's success. Showcase your problem-solving skills to overcome customer challenges. Cultivate long-lasting customer relationships, emphasizing our client's commitment to quality and service.

In addition to our client's comprehensive range of products, in this position as their Industrial Outside Sales Representative you will have the opportunity to sell all of their cutting-edge Technical Services & Solutions alongside their core products. Our client follows a Solution Selling sales strategy, and your expertise and guidance will be instrumental in bringing these solutions to their (soon to be your) valued customers.

Essential functions and responsibilities that you enjoy and expect:

• Exceed Sales Goals: Consistently meet and surpass both qualitative and quantitative sales targets, demonstrating your prowess in driving results.
• Strategic Sales: Sell our client's Industrial Safety Division's diverse range of products, services, and solutions to both existing and new customers, with a focus on increasing volume, product mix, and profitability. Your primary emphasis will be on promoting our client's Industrial technical services and solutions, as well as the innovative products from strategic manufacturers and suppliers.
• Market Research and Prospecting: Conduct market research to identify potential customers, accurately forecast sales opportunities, manage a dynamic prospect pipeline using our client's CRM tools, and diligently follow up on sales leads. Your proactive approach will move potential customers through the sales cycle to generate revenue for the company and great uncapped commissions for you!
• Customer Experience: Prioritize creating a positive and memorable customer experience throughout the sales process, ensuring that each interaction reflects our client's (and yours) Industrial Division commitment to quality and service.
• Customer Relationship Management: Establish and nurture effective customer relationships, gaining insights into customer needs and preferences. Promote a comprehensive understanding of our client's products and service offeringss, aligning them to increase organic and new customer opportunities.
• Market Expansion: Identify and drive the development of new market opportunities within your assigned territory. Actively participate in cross-collaboration and knowledge-sharing within your team.
• Product Knowledge: Stay well-versed in our client's product offerings, researching and demonstrating them effectively to customers, emphasizing their features and benefits.
• Competitor Monitoring: Keep a watchful eye on competitor activities within your territory and develop and implement effective response strategies. Provide valuable input on competitive advantages and market price developments.
• CRM Management: Maintain accurate records of sales, contacts, and activities in our client's CRM system, ensuring data integrity and allowing you for effective tracking of your progress.
• Collaboration: Work closely with customer service representatives, marketing teams, and other departments to keep account activities and marketing materials up to date and giving them your territory's VOC.
• Product Training: Coordinate and conduct customer training sessions on our client's products and applications, showcasing our client's Industrial Division commitment to customer education and support.
• Vendor Relationships: Develop and maintain strong relationships with vendor contacts, proactively scheduling training sessions and joint calls with strategic partners.
• Problem Solving: Investigate and resolve any customer issues related to deliveries and accounts receivables, maintaining a high level of customer satisfaction.
• Trade Shows: Attend and actively participate in trade shows, representing our client's Industrial Safety Division and further expanding our client's reach in the industry.
• Adaptability: You are willing to be ready to take on additional duties and responsibilities as the needs of the company evolve.

Success factors/job competencies that you will enjoy bringing to this position:

• Exceptional Sales Etiquette: Your ways that you maintain your professional attitude, and uphold the highest standards of sales integrity. Your demeanor reflects our client's Industrial Division commitment to a respectful and ethical approach to sales.
• Product and Solution Expertise: You enjoy showcasing your in-depth knowledge of products and solution-based selling skills, and our client will ensure you're well-equipped to meet customer needs with innovative solutions.
• Versatility and Teamwork: Your opportunity to demonstrate your ability to excel both independently and as a vital team member in a dynamic, fast-paced environment. Collaboration is key, and you'll enjoy playing a crucial role in our client's collective success.
• Effective Communication: Your solid and strong communication skills, complemented by your top-tier planning, organizational, time management, problem-solving, eCommerce/digital, and customer service skills. Your ability to convey ideas and resolve issues will be paramount.
• Commitment to Quality: Your quality-focused mindset, paying meticulous attention to detail, accuracy, and thoroughness in all aspects of your work.
• Financial Acumen: Your knowing how to display a firm understanding of accounting and general business financial acumen, that enables you to make financially sound decisions and set profitable sales goals.
• Goal-Oriented: Your proven capability to establish challenging yet achievable sales goals and consistently have meet or exceed them in your career that contributes to your company's growth.
• Tech-Savvy: Your proficiency with MS-Office products (Excel, Word, PowerPoint), and showcase the technical aptitude to swiftly adapt to and master all company-specific programs and software applications.
• Effective Presentations: Your proficiencies in presenting to varying levels of hierarchy within a customer or vendor's organization. Your presentations that captivate and convince, elevating our client's Industrial safety image and influence

For more information (you can trust us to keep our communication with you in total confidence) contact: Nancy Sheaffer 804-784-0987.