Industrial Robotics Field Technician

Bow Robotics; Olde West Chester (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Bow Robotics is seeking a skilled Robotics Technician to support both in-shop and field service operations. This role is ideal for someone who enjoys hands-on technical work, troubleshooting complex automation systems, and working directly with customers to resolve equipment issues.

The Robotics Technician will maintain, repair, and support industrial robotic systems in manufacturing environments, offering opportunities to work with advanced automation technologies while contributing to customer

Responsibilities

• Diagnose, troubleshoot, and repair a variety of industrial robotic systems and automation equipment
• Perform preventative maintenance and corrective maintenance activities to ensure optimal equipment performance
• Travel to customer facilities to perform service, repair, installation, startup, and support activities
• Assist with robotic system commissioning, testing, and validation activities
• Collaborate with operations and service teams to prioritize, schedule, and complete customer service requests
• Document service activities, repairs, maintenance records, and technical findings using Microsoft Office and internal reporting systems
• Maintain effective communication with customers regarding equipment status, repair recommendations, and project updates
• Provide professional technical support while representing Bow Robotics at customer sites
• Follow all company safety policies, customer site requirements, and industry best practices
• Participate in ongoing technical training and professional development initiatives
• Support continuous improvement efforts focused on service quality, efficiency, and customer satisfaction

Job description

Bow Robotics is seeking a skilled Robotics Technician to support both in-shop and field service operations. This role is ideal for someone who enjoys hands-on technical work, troubleshooting complex automation systems, and working directly with customers to resolve equipment issues.

The Robotics Technician will maintain, repair, and support industrial robotic systems in manufacturing environments, offering opportunities to work with advanced automation technologies while contributing to customer