Industrial Operations Manager Scranton, PA

McCarthy Tire Service; Scranton (Lackawanna County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading company in the industrial tire sector seeks an Industrial Operations Manager to oversee technical operations, ensure compliance with safety standards, and develop training programs. The role involves collaboration with sales representatives and branch managers to maintain efficient operations and high service quality.

Qualifications

• 5+ years of experience in the Industrial Tire industry.
• Extensive experience in diagnosing and servicing hydraulic systems.

Responsibilities

• Acts as the Industrial technical advisor for McCarthy Tire Service.
• Develops and conducts companywide industrial training programs.
• Ensures all division equipment is safe and functional.

Skills

Mechanical Operations

Safety Standards

Customer Dynamics

Tools

Microsoft Word

Microsoft Excel

Job description

Title:

Industrial Operations Manager

Department:

Operations

Reports to:

Director Industrial Division

Job Objective :

The Industrial Operations Manager acts as the technical expert in the industrial segment for McCarthy Tire Service, and the acting Director of Industrial should the need arise. The Industrial Operations Manager has direct responsibility to maintain the technical proficiency and serviceability of equipment and personnel in the McCarthy Tire Industrial Division. The primary tasks are to identify and remedy operational issues, train and certify industrial technicians, maintain and construct tire press equipment, and conduct companywide technical training. The Industrial Operations Manager will work with individual Branch Managers, Manufacturer Sales Representatives, and Commercial Sales Representatives to ensure sustained, safe, and efficient operations within the Industrial Division.

Responsibilities:

• Acts as the Industrial technical advisor for McCarthy Tire Service.
• Ensures all division equipment is safe and functional.
• Responsible for training, maintaining, and certifying press technicians.
• Develops industrial technicians’ compensation programs as needed.
• Maintains and promotes compliance with industry/company regulations, policies, and relevant standards.
• Develops and conducts companywide industrial training programs.
• Maintains positive relationships with manufacturer personnel.
• Develops account acquisition and growth strategies with McCarthy Sales Representatives for new prospect and conquest accounts.
• Ensures the company achieves efficient operations, cost-effectiveness, and quality control.
• Assists in the development and implementation of marketing plans as needed.
• Adheres to all company policies, procedures, and business ethics codes.
• Provides timely feedback to senior management regarding performance.
• Other duties as assigned by Senior Management.

Relationships and Roles:

• Maintains high communication levels between Commercial Sales and Operations departments to ensure issues are addressed promptly.
• Sets examples in personal character, commitment, organizational and selling skills, and work habits.
• Assists in training sales personnel as required.
• Demonstrates ability to interact and cooperate with all employees.

Job Specifications :

• 5+ years of experience in the Industrial Tire industry.
• Extensive experience in mechanical operations, including diagnosing and servicing hydraulic systems.
• Expertise in industry safety and operating standards/regulations.
• Strong understanding of customer and market dynamics.
• Willingness to travel and work with a team of professionals.
• Proficient in Microsoft Word, Excel, Email, and general computer and smartphone use.