Industrial & Marine Engine Field Service Technician

Yancey Bros. Co.; Houma (LA); Vor Ort; USD 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Full benefits package

Technician tool allowances

Medical, vision and dental coverage

Wellness programs

Paid vacations

Zusammenfassung

Yancey Bros. Co. is seeking an Industrial & Marine Engine Service Technician to service Perkins and other diesel engines across generators, pumps, cranes, and marine vessels in the Houma area.

You will diagnose, repair, and report findings with a focus on safety and customer satisfaction. The role requires 3+ years of diesel engine experience, a high school diploma or equivalent, and the ability to read electrical schematics and drawings.

Qualifikationen

• Experience with Perkins & other diesel engines.
• Good working knowledge of diesel engines, power electronics, electronic controls, and fuel systems.
• Proficient with Microsoft Office software.
• Ability to read electrical schematics and mechanical drawings.
• Excellent at managing customer relationships.
• Strong problem-solving and proactive attitude.
• Able to learn quickly and communicate clearly.
• Must be 21+ and have a valid driver's license.
• English literacy required; pass driver screenings (Road Test, MVR, DOT Physical, Drug Screen).

Aufgaben

• Maintain a neat, safe work environment and complete tasks safely.
• Diagnose and repair Perkins and other engines across various applications.
• Conduct root-cause analysis and relay findings to customers and office staff.
• Care for and maintain company equipment to high standards.
• Respond to customer needs with prompt, professional service.
• Write clear reports on service findings and actions taken.
• Communicate maintenance status to customers clearly.
• Be available for overtime and after-hours calls as needed.
• Participate in required safety programs and additional duties as assigned.

Kenntnisse

Perkins engines

Diesel engines

Power electronics

Electronic controls

Fuel systems

Microsoft Office

Schematics reading

Mechanical drawings

Customer relationships

Problem solving

Quick learning

Communication skills

Driver's license

English proficiency

Ausbildung

High school diploma or equivalent

3+ years off highway diesel engine experience

Technical degree or certification a plus

Jobbeschreibung

Who We Are:

Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As an Industrial & Marine Engine Service Technician, you will provide service support for Perkins Industrial & other makes of engines found in various applications such as Generators Sets, Pumps, Drills, Grinders, Cranes, Light Towers, Marine Vessels, and more. Duties will include service diagnostics and repair of Perkins Diesel Engines and other makes of diesel engines in a variety of equipment and applications.

Primary Responsibilities:

• Work in a neat and orderly manner, maintaining a safe work environment and a constant focus on completing the task at hand safely.
• Proficiently and accurately perform maintenance, diagnose, and complete repairs on Perkins and other makes of engines in a variety of applications ranging from Power Generation, Industrial, & Marine.
• Apply specific failure analysis techniques and procedures in determining root cause of failures and relay that information to customers and office personnel.
• Care for and maintain company machines/equipment to the highest standards and ensure co-workers are doing the same.
• Respond to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
• Write full reports on findings from shop service events, with clear, concise information
• Communicate effectively and professionally with customers on the status of their maintenance and/or repairs.
• Must be willing to work overtime as required depending on customer needs & fluctuating workloads, also need to be available for after-hours calls as needed.

Additional Responsibilities:

• Participate in required safety program and work in a safe manner.
• Additional duties as assigned by manager.

Who We Are Looking For:

To be successful in this position you should have a good working knowledge of diesel engines, components, power electronics, electronic controls, and fuel systems. You should possess a strong sense of urgency and desire to provide superior customer service. The ability to take direction and work in a team environment is essential to this position as well.

Education/Experience:

• High school diploma or equivalent preferred.

• 3+ years of off highway diesel engine experience or accepted alternate.

• Technical degree or certification a plus.

Required Qualifications/Skills:

• Experience with Perkins & other diesel engines
• Good working knowledge of diesel engines, power electronics, electronic controls, and fuel systems.
• Microsoft Office Software proficiency
• Ability to read electrical schematics and equipment mechanical drawings.
• Excellent at managing Customer relationships.
• High level of responsiveness, and a strong proactive attitude to problem solving
• Ability and motivation to learn quickly.
• Excellent written and oral communication skills.
• Must be 21-years-old or older.
• Valid, active driver's license.
• Ability to read, write, and speak English.
• Ability to clear driver screenings and provide necessary information for a complete DQ file, including but not limited to:
  • Road Test administered by Yancey personnel.
  • Background check and MVR with less than 10 points.
  • DOT Physical
  • Drug Screen
  • Must not be disqualified to drive a CMV under 49 CFR § 391.15.

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.
• Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide.
• Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Compensation
• Individual Bonus Opportunities Available
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities