Industrial Fire Alarm Technician & Service Specialist

Impact Fire Services, LLC; Mobile (AL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Impact Fire Services, LLC in Mobile, AL is seeking a Fire Alarm Service Technician to inspect, install, and service a range of industrial fire alarm devices in a professional and timely manner. The role reports to the Fire Alarm Manager and requires strong customer service and independent work habits.

You will perform routine inspections, scheduled repairs, and emergency service calls, diagnose issues, and repair components to restore system performance.

Qualifications

• NICET certification or 3+ years relevant work history.
• Licensing/certification required by national, state and local codes.
• Industrial experience is preferred.
• Excellent communication and customer service skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Provide outstanding customer service and promptly address inquiries and service requests.
• Work independently with clear communication to supervisor and service team.
• Perform routine inspections, scheduled repairs, and emergency service calls.
• Maintain fire alarm systems in industrial settings; inspect, test, and verify functionality.
• Diagnose and repair faulty components, wiring, and equipment to restore performance.
• Educate customers on system operation and safety procedures.
• Manage job scheduling and progress to optimize quality and cost.
• Document all tasks timely and ensure compliance with codes and regulations.
• Maintain equipment and vehicles; strive for weekly productivity goals.
• Learn applicable fire protection codes and pursue state licensing.

Skills

Customer service

Communication

Time management

Independent work

Troubleshooting

Problem solving

Driver's license

Education

Licensing & Certification per codes

Tools

NICET Certification

Job description

Impact Fire Services, LLC in Mobile, AL is seeking a Fire Alarm Service Technician to inspect, install, and service a range of industrial fire alarm devices in a professional and timely manner. The role reports to the Fire Alarm Manager and requires strong customer service and independent work habits.

You will perform routine inspections, scheduled repairs, and emergency service calls, diagnose issues, and repair components to restore system performance.