Industrial Engineer- Warehouse Operations

Ingram Micro Services LLC (IMSVC); Jurupa Valley (CA); On-site; USD 86,000 - 137,000; Full time

Job summary

Ingram Micro CLS is seeking an Industrial Engineer to drive continuous improvement across warehouse and ITAD operations. You will design workflows, conduct time studies, and model capacity to maximize efficiency and safety in a growing facility.

The role emphasizes data-driven decision making, process optimization, and end-to-end project management with exposure to automation and capital investments. A related degree and 3+ years of experience are required.

Qualifications

• Bachelor's degree in Industrial, Manufacturing, Supply Chain, or Operations Engineering (or equivalent experience).
• 3+ years of Industrial Engineering experience in warehouse/logistics/ITAD/reverse logistics.
• Proficiency in process improvement, workflow analysis, facility planning, capacity planning, labor planning, and productivity optimization.
• Proficiency in statistical analysis, process mapping, work measurement, and continuous improvement methodologies.
• Experience leading moderate-complexity projects with data-driven recommendations.
• Proficiency in Microsoft Excel and data analysis tools; ability to build clear business cases.

Responsibilities

• Design, document, and optimize workflows, SOPs, and operational processes to improve efficiency, quality, and scalability across warehouse and ITAD operations.
• Conduct time studies, labor planning, work measurement, and capacity modeling to establish performance standards and maximize resource utilization.
• Analyze facility layouts, material flow, equipment, and space utilization to drive productivity and safety improvements.
• Lead and support facility expansion, redesign, and optimization projects — including workflow design, capacity planning, and operational readiness.
• Evaluate and recommend automation, equipment, and technology enhancements that improve capabilities and scalability.
• Develop cost-benefit analyses, ROI models, and business cases to support capital investment decisions.
• Manage engineering projects end-to-end, delivering on time and in alignment with business objectives.
• Support ITAD, reverse logistics, refurbishment, and device lifecycle operations by developing and improving testing, diagnostics, and data sanitization processes.
• Monitor operational performance, identify issues through root cause analysis, and implement corrective actions.
• Partner with operations leadership to manage SLAs, address customer-related challenges, and improve service delivery.
• Establish and standardize best practices, work methods, and operating procedures for consistent, sustainable execution.
• Promote workplace safety through ergonomic improvements, accident prevention initiatives, and compliance with company policies.

Skills

Industrial Engineering

Process Improvement

Data Analysis

Labor Planning

Capacity Planning

Project Leadership

Excel Proficiency

Statistical Analysis

Education

Bachelor's degree in Industrial Engineering

Tools

Power BI

AutoCAD

Visio

WMS

LMS

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Facilities Engineer

About the Role

Ingram Micro Commerce & Lifecycle Services (CLS) helps the world's leading brands optimize their supply chains and accelerate business growth. We provide end-to-end solutions that connect supply and demand across the Commerce, Technology, and Mobility industries. From global logistics and reverse logistics to device lifecycle management and IT Asset Disposition (ITAD), our innovative solutions support customers ranging from fast-growing startups to Fortune 100 enterprises.

We're hiring an Industrial Engineer to drive continuous improvement, optimize operations and support within our growing facility. This is a high-visibility, hands-on role with real ownership, if you're a data-driven problem solver who thrives in a fast-paced ITAD and reverse logistics environment, we want to hear from you.

What You'll Do

• Design, document, and optimize workflows, SOPs, and operational processes to improve efficiency, quality, and scalability across warehouse and ITAD operations.
• Conduct time studies, labor planning, work measurement, and capacity modeling to establish performance standards and maximize resource utilization.
• Analyze facility layouts, material flow, equipment, and space utilization to drive productivity and safety improvements.
• Lead and support facility expansion, redesign, and optimization projects — including workflow design, capacity planning, and operational readiness.
• Evaluate and recommend automation, equipment, and technology enhancements that improve capabilities and scalability.
• Develop cost-benefit analyses, ROI models, and business cases to support capital investment decisions.
• Manage engineering projects end-to-end, delivering on time and in alignment with business objectives.
• Support ITAD, reverse logistics, refurbishment, and device lifecycle operations by developing and improving testing, diagnostics, and data sanitization processes.
• Monitor operational performance, identify issues through root cause analysis, and implement corrective actions.
• Partner with operations leadership to manage SLAs, address customer-related challenges, and improve service delivery.
• Establish and standardize best practices, work methods, and operating procedures for consistent, sustainable execution.
• Promote workplace safety through ergonomic improvements, accident prevention initiatives, and compliance with company policies.

Required Qualifications

• Bachelor's degree in Industrial, Manufacturing, Supply Chain, or Operations Engineering (or equivalent experience).
• 3+ years of Industrial Engineering experience, including at least 1 year in a warehouse, logistics, ITAD, reverse logistics, repair, or refurbishment environment.
• Demonstrated expertise in process improvement, workflow analysis, facility planning, capacity planning, labor planning, and productivity optimization.
• Proficiency in statistical analysis, process mapping, work measurement, and continuous improvement methodologies.
• Experience leading moderate-complexity projects and translating data into actionable operational recommendations.
• Proficiency in Microsoft Excel and data analysis tools; ability to build clear, data-driven business cases.

Preferred Qualifications

• Lean Six Sigma Green Belt or Black Belt certification.
• Hands-on experience in ITAD, electronics processing, reverse logistics, or device lifecycle management.
• Familiarity with WMS, LMS, Power BI, AutoCAD, or Visio.
• Experience supporting warehouse expansions, automation projects, or multi-site operations.

Why Ingram Micro CLS?

Join a growing global operation that supports the world's leading technology brands. You'll solve complex challenges, influence real capital decisions, and build a career at the intersection of engineering, logistics, and technology, with a team that values innovation and results.

The typical base pay range for this role across the U.S. is USD $85,800.00 - $137,300.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties. Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.